STRIVR

JUNE 23, 2023

Enterprise VR training has the potential to shape the future of business. Transform Your Training with VR Potential benefits and challenges Beyond the efficacy of VR training programs are specific benefits for enterprise organizations. VR learning accelerates the speed of proficiency for all kinds of employees.

Enterprise 52

Enterprise Business Learning Objects Customer Service 52

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. In addition, having the ability to answer any questions is critical to delivering quality customer service. Develop Role-Based Learning Journeys.

Knowledge 410

Knowledge Product Productivity Program 410

Coursera

NOVEMBER 7, 2023

These latest courses, Specialization, and Professional Certificates cover everything from Extended Reality (XR) and customer service to project management and AI. By pursuing a career in Human Resources, you will contribute to the overall achievement of an organization. What will you learn next?

Customer Service 52

Customer Service Project Services Custom 52

Inkling

MAY 9, 2016

At Inkling, enabling operational excellence for enterprise companies is what we’re all about, and helping them deliver first-rate customer experiences is key. So when we came across Forbes’ blog post identifying five crucial customer-centric employee traits , we were intrigued.

Metrics 100

Metrics Customer Service Services Custom 100

Infopro Learning

OCTOBER 18, 2023

This innovative approach is designed to support salespeople and customer success teams in consistently surpassing their sales targets, enhancing precision in predictions, and boosting revenue. Additionally, soliciting and analyzing customer feedback enables organizations to refine their strategies further and make informed adjustments.

Behavior 221

Behavior Metrics Teams Custom 221

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adopt 170

Adopt Adoption Performance Support Support 170

Learning Pool

APRIL 12, 2021

As providers of one of the most feature-rich open source Learning Management Systems on the market, Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2021 list for ‘Top Extended Enterprise Learning Management Systems’ by eLearning Industry. . You can view the full list by eLearning Industry here. .

LMS 98

LMS Learning Management System Compliance Training Enterprise 98

Mobile Coach

SEPTEMBER 29, 2023

AI-driven chatbots like ChatGPT have dominated the headlines in 2023, but enterprises are realizing the need for a rules-based platform to control the user experience, personalize messaging for their people and ensure that content is kept safe and secure. What is a rules-based chatbot?

Enterprise 52

Enterprise Platform Engineering Coaching 52

Talented Learning

JUNE 23, 2021

Extended enterprise training is an endlessly fascinating corner of the learning universe. It is always custom and proprietary. This kind of training content isn’t about teaching customers, partners and contractors how to use Microsoft Word or Excel. One reason is training content. You design it, create it and own it.

Enterprise 52

Enterprise Content Training Train 52

Integranxt

MARCH 11, 2024

For forward-thinking Small and Medium-Sized Enterprises, AI isn’t just a futuristic buzzword; it’s a powerful tool for driving growth, streamlining operations, and gaining a competitive edge. This adoption is particularly low among small and medium-sized enterprises (SMSEs), with just 5% integrating the technology.

Enterprise 52

Enterprise Integrate Solution Adoption 52

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management. Negotiation.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Infopro Learning

APRIL 19, 2021

Many organizations are changing the way the day-to-day work environment operates. No matter which model your organization has selected, one thing has recently stayed constant, and that is change. No matter which model your organization has selected, one thing has recently stayed constant, and that is change.

Diversity Training 409

Diversity Training Compliance Training Custom eLearning Development eLearning Strategy 409

Hurix Digital

NOVEMBER 17, 2023

A survey by Gartner predicts that by 2025, 70% of organizations will implement infrastructure automation. The use of enterprise automation is expected to have a massive impact on the operational efficiency and bottom line of businesses. Table of Contents: What is Enterprise Automation? trillion in wages.

Enterprise 40

Enterprise Benefits Compliance Training Predictions 40

Infopro Learning

JUNE 19, 2023

Transparency Market Research (TMR) report states that managed learning services provide a wide range of expertise while reducing training costs by 15% to 20%. Infopro Learning understands the importance of aligning learning initiatives with the overall business strategy of an organization.

Services 221

Services Management Agile Metrics 221

eLearning 24-7

SEPTEMBER 30, 2022

Enterprise. What does a company who themselves may refer to as an “Enterprise” really mean exactly? Trying to define “Enterprise” related to business, isn’t clear cut. Trying to define “Enterprise” related to business, isn’t clear cut. A for-profit company or organization.

Enterprise 52

Enterprise Learning System System vendor 52

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Gyrus

MARCH 20, 2024

An engaged employee is a satisfied employee who will render better and improved customer service. Comparing the impact on the assessee set across measurable metrics like customer service, teamwork, time-space efficiency, task completion, goals achievement, etc.

ROI 130

ROI Blended Learning Association Learning Management System Metrics 130

Learning Pool

MARCH 15, 2021

ARC Fitness is a not-for-profit social enterprise that supports individuals and their loved ones in recovery from alcohol and drug addiction. We have a fresh approach to partnering with our customers; one that makes a real difference with a 98% client recommendation rate. . million learners around the world.

LMS 119

LMS Brandon Hall Organization Performance Support 119

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials. Builds Service Skills On The Spot.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

STRIVR

APRIL 30, 2021

Like many disruptive technologies in the enterprise, VR training is rewriting the rules on how to calculate the impact of corporate training’s fusion with experiential learning. Improve customer service. There are so many factors that go into customer satisfaction, one of which is well-prepared customer-facing employees.

Benefits 90

Benefits Organization Virtual World Train 90

Gyrus

OCTOBER 7, 2021

Gyrus Systems is a one-stop solution for the enterprise learning management (LMS) of any training program. Since 1987, 550+ companies in over 24+ countries have put Gyrus Systems’ learning management technologies to work making their operation more efficient, more productive, and a greater success of their organization.

LMS 130

LMS Companies Learning Management System Enterprise 130

SweetRush

AUGUST 5, 2024

eLearning Industry awards this honor to learning providers that help organizations meet the demands of any rapidly evolving industry and cope with change management through continuous employee development. What skills do your people need to meet the future of work? Share your vision with a SweetRush skilling expert.

Providers 71

Providers Content Blended Learning Virtual World 71

Infopro Learning

APRIL 24, 2021

An organization’s onboarding process significantly impacts its ability to adapt to change. Many organizations have a fully remote or a hybrid workforce. We recently assisted an organization in the finance industry. This enterprise leader in the financial sector was in the middle of a significant transition.

Business 294

Business Case Study Blended Learning Simulations 294

Litmos

MAY 24, 2018

There are superheroes in your organization. They handle customer issues with ease and understand how to juggle many tasks at once. They turn an angry customer into a loyal fan. But what if there is a way to share that magical pixie dust with others in your organization? Organization. Superheroes need many skills.

Customer Service 58

Customer Service Services Custom Training 58

STRIVR

SEPTEMBER 2, 2021

For all the excitement about enterprise Virtual Reality training, much of it revolves around content: how to use VR in your business. From safety to customer service to operational efficiency, there are many different types of training content that can and should be in VR. Customer use case. – Walmart associate.

Enterprise 52

Enterprise Platform Metrics Analytics 52

QuoDeck

JUNE 24, 2022

QuoDeck is a SaaS Digital Learning and Engagement Platform that enables organizations to use interactivity and games to engage their employees, value chain, and gig workforces. IGP for Business offers a robust Digital platform for enterprises to manage the Rewards & Incentive Programs for their employees, channel partners & customers.

Enterprise 59

Enterprise Platform Corporate eLearning Suite 59

Latitude Learning

AUGUST 6, 2024

When you dedicate the time to creating this type of content yourself, you can rest assured that your technicians will be trained the way you need them to be trained to turn wrenches, repair, and sell the products specific to your organization. What Do You Need To Create Yourself?

Blended Learning 76

Blended Learning LMS Compliance Training Content 76

Hurix Digital

OCTOBER 4, 2019

As organizations grow, so does the scale of the training they provide to their employees. Fortunately, a learning management system (LMS) helps organizations of all sizes – small businesses, mid-sized companies and large enterprises to achieve this goal. However, different business sizes have different needs. Benefits of an LMS.

LMS 58

LMS Enterprise Metrics Compliance Training 58

Infopro Learning

APRIL 6, 2020

Learning and talent development play an important role in enabling and building new capabilities within organizations to meet these challenges and thrive in the VUCA world. Training and Learning cannot be viewed as a one-time event in the yearly calendar – planning and preparing for it make organizations stronger and human capital rich.

Global 369

Global ROI Metrics Simulations 369

KMI Learning

JANUARY 3, 2017

A much newer form of online learning is offered through an Extended Enterprise, or Customer LMS. Extended enterprise learning is learning offered to those that are outside of the organization. The more informed and educated your customers are about the product they purchased, the more satisfied they will be.

Association Learning Management System 42

Association Learning Management System Enterprise LMS Association LMS 42

Gyrus

MARCH 4, 2024

An LMS, by definition, serves as the backbone of modern learning, offering a robust platform for organizing, delivering, and tracking educational content. LMSs scale seamlessly, making them ideal for small groups or large organizations. Reliable customer service and functionalities. The buzz around LMS features?

LMS 130

LMS Learning Management System Examples System 130

Xyleme

NOVEMBER 14, 2023

While this day is known for its incredible deals and long lines, it also presents a unique opportunity for learning and development within retail organizations. In this blog post, we will explore how retail organizations can leverage Black Friday to up-skill and train their workforce for long-term success.

Skills 52

Skills Xyleme Customer Service Train 52

Xyleme

NOVEMBER 14, 2023

While this day is known for its incredible deals and long lines, it also presents a unique opportunity for learning and development within retail organizations. In this blog post, we will explore how retail organizations can leverage Black Friday to up-skill and train their workforce for long-term success.

Skills 52

Skills Xyleme Customer Service Train 52

Instancy

SEPTEMBER 12, 2023

The implications for enterprises are enormous – generative AI allows companies to put their knowledge and data to work in revolutionary new ways. It is time for organizations of all sizes and industries to explore generative AI now to stay competitive. What Makes Generative AI Unique?

Business 52

Business Enterprise Diversity Training Compliance Training 52

Gyrus

JULY 27, 2023

An LMS is a software designed for managing an organization’s learning and development requirements. This serves to improve the learning experience and outcomes for users and organizations. Similarly, organizations with more sophisticated requirements can deploy complex learning systems with extensive features.

Association Learning Management System 130

Association Learning Management System LMS Association LMS Authoring Tools 130

KnowledgeAnywhere

OCTOBER 18, 2023

Compliance costs for global banks and large brokers with over 20,000 employees can exceed $200 million annually." - Competitive Enterprise Institute Solution: A centralized corporate banking training program can be pivotal for financial institutions, ensuring all employees are consistently updated on the latest regulations.

Compliance Training 84

Compliance Training Industry Customer Service Metrics 84

OpenSesame

MARCH 29, 2023

OpenSesame and Disprz have joined forces to offer a unified learning solution that combines OpenSesame’s extensive elearning library of elearning courses with Disprz’s powerful AI-powered technology to help organizations to manage, deliver, and track online training. We are glad to integrate with a content powerhouse like OpenSesame.

Diversity Training 98

Diversity Training Compliance Training Association LMS Association Learning Management System 98