article thumbnail

8 tips for creating a successful customer service training plan

TalentLMS

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

article thumbnail

8 tips for creating a successful customer service training plan

TalentLMS

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guide to the Fixed Layout eBook Conversion You Need

Hurix Digital

How to Decide on the Perfect Page Aspect Ratio? Since the world went digital, the way we consume information has changed drastically. Hurix also offers customized services to accommodate the specific requirements of publishers or clients for fixed-layout eBook conversion. Conclusion Why Convert Books to eBooks?

eBook 52
article thumbnail

Guide to the Fixed Layout eBook Conversion You Need

Hurix Digital

How to Decide on the Perfect Page Aspect Ratio? Since the world went digital, the way we consume information has changed drastically. Hurix also offers customized services to accommodate the specific requirements of publishers or clients for fixed-layout eBook conversion. Conclusion Why Convert Books to eBooks?

eBook 52
article thumbnail

The Power of Your Network | Social Learning Blog

Dashe & Thomson

From a personal perspective, networking builds new relationships through which you can share information, answer questions, and make new connections. People in your network become the portals to knowledge, opportunity, and information you might not find on your own. Keep contact information updated – yours and those in your network.

article thumbnail

Measuring Project Success: Thoughts for the Training Professional.

Dashe & Thomson

Personally, I’m still working on every new project to fine tune the proper “documentation ratio.&# Properly documenting expectations, responsibilities, and success factors can be one of the most vital aspects of successful project management, but it’s so often overlooked or treated as merely an exercise. Properly d.

article thumbnail

Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

technologies into our training programs, but rarely do we find a client that wants to create a robust learning environment comprised of both formal and informal components. It sounds like Weejee is growing quickly with Ian and Tracy at the helm, but they too are frustrated with the slow adoption of informal learning. Go take a peek.