article thumbnail

2015 Year End Review

Association eLearning

What can we do to make our products and services even better? This is our 2015 year end review. In 2015 we released the Knowledge Direct 7 Beta. Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included.

article thumbnail

2015 Year End Review

Association eLearning

What can we do to make our products and services even better? In 2015 we released the Knowledge Direct 7 Beta. Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included. So what have we done this year?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Cost of Misinformation in Customer Service

Inkling

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. Weak customer relationships. Lost revenue. Negative brand sentiment.

article thumbnail

16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

in 2015, according to STR, Inc. For example, a competitor may differentiate her hotel on customer service, generating a higher occupancy rate at the same cost. Determine how customer service from improved employee training can increase both your occupancy rate and bottom-line. Employee Productivity.

Metrics 124
article thumbnail

Top Custom Software Development Companies in 2023

Hurix Digital

Just like clothes fit you best when they are custom-made, custom software created based on the needs of a business assures speedy overall growth. Why spend a fortune on a regular basis on updating your age-old management software when you can just customize one? Moreover, it is projected to expand at a CAGR of 22.3%

article thumbnail

How Freelance Clients Find Me

Experiencing eLearning

Back in 2015, I gave a short presentation for the Online Network of Independent Learning Professionals on finding freelance clients. Many free WordPress themes can be used to build portfolios , not to mention the a plethora of paid and custom options. In 2015, the primary way prospective clients found me was via my blog.

Portfolio 312
article thumbnail

2015 Year End Review

Association eLearning

What can we do to make our products and services even better? In 2015 we released the Knowledge Direct 7 Beta. Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included. So what have we done this year?