5 Signs Your Remote Call Center Agents Need More Training
The Training by Nelle Blog | Corporate Training and Consulting
MARCH 15, 2022
According to a 2015 study by the Electronic Journal of Business Ethics and Organization Studies, the average turnover at call centers globally is 35-50%. Call Center Service Statistics Your call center agents are the first point of contact with the company, and their performance truly drives customer retention. Be honest!)
Let's personalize your content