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Learning Pool Scoop Gold for Exemplar Customer Service at the 2020 Stevie® Awards

Learning Pool

Today, Learning Pool is delighted to announce a Gold win for Customer Service Success in the Sales and Customer Services program at the 2020 Stevie® Awards for “customer centricity to be proud of.” ” Commenting on this most recent win, Head of Customer Success, Aine Bradley said: .

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Looking Back on a Great 2019

Litmos

Well, 2019 was no exception. Hopefully, you're still enjoying some time off with family and friends, and preparing to make 2020 the best year yet, but as you savor these final days of 2019, here are some of the top moments for the SAP Litmos team and our customers and partners. Jump to the next bullet for specifics.

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Taking your training program digital? Ask these 3 questions

CLO Magazine

When you choose to put a training program online, the technology you choose to buy is one of the most important considerations. According to WestMonroe’s 2019 report, “ The Upskilling Crisis: Effectively Enabling and Retraining Employees for the Future ,” 70 percent of companies introduced a new technology in the past year.

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How employee training will change in 2019

TalentLMS

Now is the time to reflect on training performance over the past 12 months, and to plan for new trends in learning and development in 2019. Employee Training Trends to Look Out for in 2019. So, to make your employee development planning a touch simpler, here are the top 5 corporate training trends to look out for in 2019.

Change 76
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Top 3 Workplace Trends to Watch for in 2019

KnowledgeCity

From four-day workweeks in the United Kingdom to Mondays getting the axe in Japan, one of the biggest workplace trends for 2019 and beyond is less time in the physical office. For example, a program from PwC grants some employees shorter weeks, while others only work a few months a year. 3 Workplace Trends to Watch For in 2019.

Trends 58
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Free L&D webinars for February 2019

Limestone Learning

Friday, February 1, 2019 9AM – 10AM PT : Ten Steps to Certification in 2019 (Free for ATD members) Are you considering getting an ATD certification in 2019, but you’re not sure how to get started? Ryan Gottfredson will introduce you to the concept of mindsets and their power to drive agility.

Free 57
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Free L&D webinars for July 2019

Limestone Learning

Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio.

Free 60