TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Active listening.

Customer Service 70

Customer Service Services Custom Guide 70

Think Orion

SEPTEMBER 21, 2022

Have you heard of LinkedIn events and wondered how they work and how you can promote one? How to use LinkedIn events to spread everything about your next online workshop, product launch, or in-person event? source: LinkedIn Events. What does the LinkedIn Events feature do? How to set up and manage LinkedIn Events?

Social Networks 52

Social Networks LinkedIn Guide Network 52

The Logical Blog by IconLogic

AUGUST 24, 2016

The answer for me has two parts:  I have a strong LinkedIn profile.   In this series of articles, I'm going to share some of my LinkedIn job-hunting tips with you. Strong LinkedIn Profile. You must have a strong LinkedIn profile. Most companies use LinkedIn to check out applicants. Make it count.

Social Media 100

Social Media Social Networks LinkedIn Search 100

learnWorlds

JULY 31, 2023

The latest LinkedIn Workplace Learning Report shows that a lack of career development and learning opportunities are the top culprits behind employee turnover. To maximize training effectiveness, many companies add collaborative learning activities to their training courses. Collaborative learning, on the other hand, is active.

Collaborative Learning 52

Collaborative Learning Activities Collaboration Teams 52

Appsembler

SEPTEMBER 9, 2021

This article is aimed at helping customer training teams begin measuring the return on investment (ROI) of their customer training initiatives. Customer Retention Rates. It can cost as much as five times more to attract a new customer than to retain an existing one. Satisfaction Scores.

ROI 85

ROI Custom Metrics Score 85

Infopro Learning

SEPTEMBER 16, 2022

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. Sales performance is proportionate to the time spent with customers and prospects, building a network, and brainstorming with management and leaders. Taking the Time to Hear and Explore Customer’s Concerns.

Behavior 221

Behavior Sales Metrics Oracle 221

fewStones

APRIL 12, 2024

Simplified Communication of Complex Ideas : Videos allow SaaS businesses to explain their products or services in a clear and concise manner, making it easier for potential customers to understand the value proposition. Product demo videos help prospects visualize how the software can solve their specific problems and meet their needs.

Case Study 52

Case Study Market Authoring Tools Video 52

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

eLearningMind

MARCH 2, 2023

In this simplistic example, you would never receive service without the intervention of the server. For instance, when you make room reservations at a hotel via a travel agent’s website, it is an API (between your travel agent’s website and the hotel’s database) that interfaces between the two service providers to deliver your service.

xapi 52

xapi Compliance Training Resources SCORM 52

Infopro Learning

MAY 9, 2022

LinkedIn’s 2022 Workplace Learning Report states that 62% L&D leaders agree that L&D is focused on rebuilding or reshaping their organization in 2022 and 81% of executives are changing their workplace policies to offer greater flexibility to their workforce. Plus, they also learn to focus better on the customer’s needs.

Pattern 221

Pattern Methods Innovation Roles 221

Learnnovators

JANUARY 4, 2023

A recent topic that has come up on social media - LinkedIn, primarily - is that we shouldn’t refer to our audience (the recipients of our content) as learners. We’re assuming active participation on the part of the audience where none probably exists. But then, every profession uses a word to describe the recipient of their services.

Learner 233

Learner Alternatives Attitudes Social Media 233

Infopro Learning

SEPTEMBER 12, 2018

But these learning tools are often event-based, siloed activities. It may happen as an employee works with a mentor or supervisor, when they watch a mobile video on their LinkedIn feed, or even observing everyday activities might make sense of some contextual information they read a few months ago.

Performance 318

Performance Program Business Gartner 318

Infopro Learning

JULY 26, 2022

The answer lies in the Talent-As-A-Service or TaaS model, which is quickly becoming the go-to strategy for successful firms across the globe. On the other hand, an experienced learning and development team will take the time to understand and create customized learning initiatives geared to benefit each unique learner.

Teams 221

Teams Compliance Training Blended Learning Press 221

Infopro Learning

AUGUST 23, 2022

Further, flexible talent acquisition services will help companies scale up or down according to the requirement. This will limit expenses as an outsourcing partner can customize a strategy accordingly. Unfortunately, this divides their attention, and less focus is given to innovation, sales, and other activities that could fuel growth.

Outsource 221

Outsource Social Networks Create Specialist 221

LearnDash

SEPTEMBER 29, 2020

These tasks are often tedious and time consuming, and if a course creator can’t keep up with them all, it can lead to missed communications, lost sales, and poor customer reviews. Social media automations can help your content marketing efforts while also making it easier for you to keep up with customer service.

Integrate 310

Integrate Social Networks Course Twitter 310

Infopro Learning

MARCH 24, 2023

With the rapid pace of technological advancements and changing consumer behaviors, workforce transformation has become essential for retail businesses to stay competitive and meet the evolving needs of their customers. These accounts disseminate information about job vacancies across Twitter, LinkedIn, and Facebook platforms.

Develop 221

Develop Diversity Training Social Media Social Networks 221

Infopro Learning

SEPTEMBER 12, 2018

But these learning tools are often event-based, siloed activities. It may happen as an employee works with a mentor or supervisor, when they watch a mobile video on their LinkedIn feed, or even observing everyday activities might make sense of some contextual information they read a few months ago.

Performance 267

Performance Program Business Gartner 267

Spark Your Interest

APRIL 11, 2024

ChatSonic – Integrate this GPT-4 enabled AI chatbot (no-code) and adapt customer conversations, pain points, and feedback 24×7 Otterai – Never take meeting notes again. Illumidesk – helps you create, maintain, and structure your content into interactive lessons, including quizzes and suggested learning activities.

Benefits 147

Benefits Course Training Train 147

Infopro Learning

APRIL 3, 2023

Therefore, trainers must use various methods to engage learners, such as interactive activities, simulations, and discussions. Interactive training activities help learners relate the content to their jobs and allow them to practice the skills they are learning.

Roles 221

Roles Blended Learning Training Train 221

Docebo

FEBRUARY 23, 2022

To increase the effectiveness of your ongoing online training program you should customize your accountability standards based on the specific training needs and goals of your employees. For example, a member of your customer service staff would have different standards than your sales supervisors or managers.

Organization 130

Organization Online Mentoring Training 130

eLearningMind

JULY 15, 2021

Share on linkedin. It provides learning and development activities tailored to the corporation’s staff, according to the corporation’s interests and needs. The staff learns restaurant operation procedures that deliver quality, service, cleanliness, and value. Share on facebook. Share on twitter. Share on email.

Corporate eLearning 98

Corporate eLearning Companies Compliance Training Custom 98

learnWorlds

FEBRUARY 21, 2024

90% of organizations say that suggestions from the community have been used to improve their products or services. 90% of organizations say that suggestions from the community have been used to improve their products or services. Examples: LinkedIn groups and industry-specific forums. Did you know?

Community 59

Community Social Networks Diversity Training Examples 59

Attensi

DECEMBER 12, 2023

Attensi INSIGHTS The need to reskill employees in financial institutions in 2024 Since 2015, the skill sets needed for the same job occupations have changed by around 25%, according to LinkedIn Workplace Learning Report 2023. Changing customer behaviors The banking sector is a great illustration of the need to reskill the workforce.

Social Networks 52

Social Networks Simulations Agile LinkedIn 52

Infopro Learning

OCTOBER 26, 2023

As indicated in LinkedIn’s “Building the Agile Future ” report , approximately 25% of job skill requirements have undergone a shift of about 25% since 2015. They actively participate in shaping the learning ecosystem within an organization. Projections suggest that by 2027, this percentage is anticipated to double.

Consulting 221

Consulting Blended Learning Portfolio Collaboration 221

Appsembler

FEBRUARY 13, 2024

Customization options: Choose an LMS that allows you to customize branding, create custom certificates, and tailor course content to match your company’s style and tone. Customer support: Consider the level of customer support the vendor (and its community) provides. What is Canvas?

Open 52

Open Platform Open Source Association LMS 52

KnowledgeAnywhere

AUGUST 30, 2022

Single Sign-On (SSO) is a user authentication process that leverages a central authentication service to minimize the required use of multiple login combinations. Using a central authentication service (Identity Provider), like Microsoft Active Directory, a user creates a unique login combination consisting of a username and a password.

Integrate 52

Integrate Knowledge LMS Microsoft 52

Hurix Digital

MARCH 7, 2023

It offers a range of services, including content development, content management, content distribution, and technology solutions. LinkedIn Learning LinkedIn Learning is an e-learning platform that was originally launched as Lynda.com in 1995 and was later acquired by LinkedIn in 2015.

Platform 52

Platform Adobe Captivate Effectiveness LMS 52

ID Reflections

JUNE 9, 2010

I am copying a discussion we have been having on LinkedIn as a part of the Training&Development group. The discussion that evolved has been one of the most insightful for me and I thought it should be shared with those who may not at present be a part of the T&D group on LinkedIn. there are any. Develop a high-level scope.

Consulting 141

Consulting Social Networks LinkedIn Discussion 141

STRIVR

MAY 18, 2023

It’s being used in healthcare, retail, financial services, logistics, manufacturing, and more industries to better train employees at scale. Since 2015, skill sets for jobs have changed by an average of 25% (also according to LinkedIn), and 89% of L&D pros believe actively building employee skills will help navigate the future of work.

Companies 52

Companies Benefits Training Train 52

Ed App

MARCH 8, 2021

Or, you may have a seasoned salesperson in your team suddenly lagging behind because their customer base and projects more than doubled from when the person started. Customer demands and the market are ever-evolving. This is where mastery of the product or service offered saves the day.

Sales 103

Sales Skills Trust Case Study 103

Roundtable Learning

APRIL 5, 2024

Cultivating An Engaged Workforce The number of actively disengaged employees in today’s workforce showcases a need for workplaces to reimagine their culture and employee experience. Immersive training programs put learners face-to-face with worst-case scenarios, from recognizing hazards to responding to active threats.

Blended Learning 52

Blended Learning Augmented Reality Virtual World Training 52

Think Orion

OCTOBER 25, 2022

In other words, you’ve got to have a great deal of valuable, educational content available rich with keywords that your customers most often search. You don’t need to be active on all platforms. Choose the ones that your audience is most likely to be active on and concentrate your efforts there. Social Media Traffic.

Social Networks 52

Social Networks Business Online Course 52

Thinkdom

JANUARY 29, 2024

It’s essential for companies to acknowledge this transformation and actively keep up with the demand for this dominant trend. LinkedIn says that almost all companies (90%) offer digital learning. By leveraging data analytics and learner profiles, content can be customized to match each learner's pace, learning style, and interests.

Diversity Training 103

Diversity Training Mobile Learning Mobile Corporate eLearning 103

Edume

DECEMBER 15, 2020

Tottus seeks to transfer their internal commitment to excellence to all customers by aiming to provide the best shopping experience possible - not only the best products at the best prices, but accompanied by the best service too. You can connect with Tottus’s on LinkedIn , Twitter and Facebook or learn more via their website.

Social Networks 98

Social Networks Compliance Training Collaboration Customer Service 98

Jigsaw Interactive

JULY 7, 2022

Employee training case study: LinkedIn. Even though LinkedIn has always been a digital-first organization, they still had some reservations about switching to a fully remote training option for onboarding new hires. Jigsaw Interactive offers customized virtual learning solutions that are easy to use and accessible from anywhere.

Case Study 40

Case Study ROI Study Social Networks 40

learnWorlds

FEBRUARY 26, 2024

These virtual spaces serve as hubs for collaboration, support, and engagement , allowing entrepreneurs to interact directly with their customers, share valuable content, cultivate a loyal following, and boost revenue. Brand communities are specialized communities formed around a specific brand, product, or service.

Community 52

Community Metrics Online Social Networks 52

CLO Magazine

MARCH 2, 2021

With the pressures from COVID-19, the pace of digital transformation and the elevated obligations to actively address racial inequities in the workplace, L&D is well-positioned to have a long-term, elevated role within organizations today, from promoting internal mobility to actively creating a more inclusive and equitable workforce.

Suite 110

Suite Security Metrics Social Networks 110