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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The past couple of years have not been easy for customer service teams. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. The training and resources the customer service team rec eives on a daily basis will show in the quality of service delivered.

Adoption 170
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Video: Adopting a coaching mindset for leadership

CLO Magazine

But adopting a coaching mindset in leadership — asking rather than telling — opens a lot of doors for leaders and their teams, says Magdalena Mook, CEO at the International Coaching Federation. When she tried this with her team, she saw nearly automatic buy-in from everyone when she asked for their input.

Coaching 113
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What is social learning (and how to adopt it)

Docebo

For example, Docebo’s “ Coach & Share ” module creates an integrated environment for organizations where their people can meet and communicate seamlessly, but also ask questions, give answers, and then rate the value of their experience. How to adopt social learning in the workplace.

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How to Convince Your C-Suite to Invest in a Digital Adoption Platform

Ontuitive

Digital adoption is the method that is used to provide employees with the ability to leverage a digital tool to its fullest potential. In a recent blog , we discussed why it’s so important, but we also realize that digital adoption is only as powerful as its most influential supporter. The Benefits. Money and Time Savings.

Adoption 130
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Transforming Sales Training Methodology to Empower Your Sales Team

Infopro Learning

Have you ever looked at a super impressive sales team and wondered how they became so amazing and expert in closing every deal? When you have a business to run, one of the toughest decisions you face is how much time, money, and effort to invest in training your sales team. Are you leveraging market shifts and emerging sales platforms?

Sales 221
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What Makes an Effective Learning Culture at Non-profits?

Infopro Learning

The pressure to create an effective learning culture in non-profits comes in the aftermath of trending methods adopted by other industries. Non-profits don’t adopt a learning culture merely as a business fad but embrace a learning culture for continuous business development and performance improvement. Want does Learning Culture Mean?

Culture 221
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What is Social Learning (And How to Adopt it)

Docebo

For example, Docebo’s “ Coach & Share ” module creates an integrated environment for organizations where their people can meet and communicate seamlessly, but also ask questions, give answers and then rate the value of their experience. . How to Adopt Social Learning in The Workplace.