article thumbnail

Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience.

article thumbnail

Machine Learning Enables Workforce Transformation

Infopro Learning

Today’s disruptive business environment calls for increased business agility. For example, you can automate an entirely different set of courses for employees with other jobs like customer service reps and employees in an IT department. They want training that goes beyond basic compliance.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Essential L&D Tools for 2023

Ontuitive

Discover how Zeal’s Digital Adoption Platform helps you build an agile workforce where employees can easily upskill and reskill by learning in the flow of work. . For example, Comcast uses a capabilities academy to teach customer service skills, plus various service technologies, best practices, and other important employee behaviors.

Tools 226
article thumbnail

Walsingham Support implements Learning Pool’s LMS for seamless compliance training

Learning Pool

Derry-based Learning Pool has today announced the partnership with Walsingham Support, which sees the charity implement Learning Pool’s LMS to give a clearer overview of compliance training. The charity sought Learning Pool’s help to implement a platform that would reduce the barriers currently associated with compliance training.

article thumbnail

Learning Pool makes strategic US appointment to its leadership team

Learning Pool

27 May 2022: Learning Pool, the Derry headquartered international leader in learning technology, with offices in the UK and US, has today announced the appointment of Harper Wells as Chief Compliance Officer (CCO). . Harper Wells said , “ I am thrilled to join Learning Pool at an exciting time in the company’s growth.

article thumbnail

6 Best Benefits of LMS for Retail Industry

Paradiso Solutions

LMS not only centralizes the training content but also simplifies the process of onboarding and continuous training, thereby ensuring that the workforce is always aligned with the company’s objectives and customer expectations. Harnessing the power of technology and education, it paves the way for retail success.

LMS 52
article thumbnail

Boosting Problem-Solving Skills in Your Organisation with Online Training

Capytech

Reduces business risks – better problem-solving skills across your organisation can help reduce commercial risks, compliance risks, safety risks, and other common business risks. Better customer service – many of the most pressing problems faced by companies involve customers.