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8 Lessons Learned for Converting In-Person Training to Virtual Training

The Learning Dispatch

Based on our experience in developing accessible elearning, here are eight lessons learned to help get you started. For example, if you have a 30-minute training course that 100 customer service agents traditionally had to take in a classroom session, you can now leverage an elearning platform to stagger delivering training.

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How to Sell Video Courses Online The Right Way

Fly Plugins

In this article, we’ll explore the nuances of selling video courses online and provide valuable tips and resources to help you succeed in this fast-growing industry. Scripting and Planning: Start by creating a clear outline for your video course, breaking it down into coherent modules or lessons. Why are video courses so popular?

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2021 Customer Service Training Guide

Ed App

Have you looked at the contents of your customer service training manual lately? That’s because the definition of “great customer service” is always evolving. Sign up for Free and Start Using The Best LMS Platform for Your Customer Service Training. What is great customer service? Don’t pass the parcel. Play nice.

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10 Great HR Articles

Ed App

Looking for some great HR articles to build your reading list and expand your knowledge in this area? In this article, we’ve rounded up some of the best HR articles that we think will be extremely informative and useful to you at every stage of your HR journey. Great HR Article #1 – HR Training Topics . Onboarding.

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Top 10 customer service training ideas

Ed App

Why improve customer service training? Great customer service is not a skill that all people are born with. But like any other skill, practice in the presence of a competent educator will help take average customer service employees to a whole new level. Customer service training idea#1 – Start right away.

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10 Important customer service skills

Ed App

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase. That is why attention to customer service is so vital.

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The Best Way to Embed Videos in WordPress

Fly Plugins

In this article, we illustrate the best way to embed videos in WordPress content. Other times they’re transitioning from a hosted service like Teachable or Thinkiffic so they can keep their online course content in-house along with the other components of their blog or business. Did you get that?

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