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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Customer success can include any of the following: Onboarding and Adoption: Guiding customers through a smooth onboarding process and effective product adoption.

Behavior 221
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Measuring Sales Behaviors: Best Practices to Drive Best Outcomes

Infopro Learning

When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Effective sales performance measurement is taken for granted by a majority of organizations. Sadly, this is terrible mistake organizations make today. Recently, we hosted a webinar on?

Behavior 221
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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Customer-centric organizations go out of their way to understand their customers and then act on that information by encouraging employees to make choices that benefit both the customer and the company.

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How to Bridge the Gap Between Product-Centric Training and Sales Methodology?

Infopro Learning

To create a more organized sales team, you can follow two main methods: setting clear steps for selling and using specific sales techniques. Moreover, to bridge the gap effectively between product-centric training and sales methodology , it’s essential to have a deep understanding of your organization’s sales methodology.

Sales 221
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Go Beyond with Learning Engagement

Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors

Surveys reveal that most organizations are struggling to achieve high levels of learning engagement and have put this concern at the top of their agendas. Learning engagement is the ability to motivationally and behaviorally engage in an effective learning process.

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Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. It’s important to recognize and understand the distinctions, especially when an organization is creating strategies around each. .

Adoption 197
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Transforming Life Science Sales through Behavioral Change

PDG

sales coaching Transforming Life Science Sales through Behavioral Change Written By: Sean Frontz December 14, 2023 – 7 min read In my 25+ years working with sales teams, I’ve witnessed firsthand how changing behavior creates a transformative impact. Sales leaders play a crucial role here. Was it fear?

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.