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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in. Positive word of mouth.

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7 Critical Tips While Developing eLearning for Remote Sales Teams

Hurix Digital

As per the findings of sales market research, rather than dealing with sales representatives who aim to close deals, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise. Hence, a consistent stream of sales is crucial to the expansion and long-term viability of many businesses.

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Sales Enablement: 6 Benefits You Can’t Ignore!

CommLab India

Well, it’s a marketing concept by Seth Godin that emphasizes that your product or service has to be remarkable, unique, and interesting for customers to notice and start talking about it. PURPLE COW!

Sales 57
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On-Demand Brilliance: Elevate Training with AI Chatbots

Infopro Learning

According to the Markets and Markets report , with a current global market value of $5.4 The Role of AI Chatbots in On-Demand Employee Training AI chatbots fulfill numerous roles, each embodying a distinct benefit in harnessing them for the on-demand training requirements of modern workforces.

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3 Mistakes Organizations Make While Developing ABM Programs

The benefits of Account-Based Marketing are clear, so what’s holding B2B professionals back? From building an account universe to understanding to orchestrating sales and marketing alignment around touchpoint and messaging, there are a number of variables to consider before launching a program.

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How to ensure a seamless marketing and sales alignment

TalentLMS

Sales and marketing are at the heart of your company’s success. If you want to reach your company’s growth objective, you need to develop a strong sales and marketing relationship and get these teams working together. Let’s look at what you need to know to foster marketing and sales alignment in your organization.

Sales 98
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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Personalize the Customer Service. Conclusion.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.