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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Personalize the Customer Service. Get Everyone Involved.

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Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Implementing his model does not include gathering data that would address program improvement efforts.

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Make Learning An Experience. Blend It! | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. By providing a blended experience we create the opportunity for our learners to first absorb information, then ask questions, challenge assumptions, and solicit experiences which they can share with others.

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The Temporary Staffing Revolution | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Temporary Staffing Revolution by Paul on December 28, 2010 in Temporary staffing A few weeks ago, I grabbed coffee with a long-time family friend that happens to be a training developer. Download the whitepaper » Blog this!

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Accelerated Learning: Where Does It Fit In? | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Accelerated Learning: Where Does It Fit In? One group used stretchy colored fabric to create shapes with their bodies, another drew their own pictures based on what they saw, and a third participated in a facilitated discussion.

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Moving from Teacher to Facilitator | Social Learning Blog

Dashe & Thomson

Now the learner is responsible for helping create and shape the learning experience, and now they share the accountability as well. This opening answers the ever-present question WIIFM ( What’s In It For Me? ), encourages participation, and creates the initial connection between you and your learners.

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Team Performance Consulting for Increased Productivity

Infopro Learning

Outsourcing performance management services is one-way industry leaders are facilitating successful workplace transformations. Performance improvement consultants have the skills and abilities needed to identify and address performance issues at both individual and team levels. Identifying Performance Issues. Poor Communication.