TechSmith Camtasia

JULY 23, 2012

My name is Renee Badra and I am excited to be in a brand spanking-new position here at TechSmith called an ‘Online Community Specialist’! In my previous position, I managed the TechSmith Customer Service Department for many years. What do you want from TechSmith and how do you prefer to interact with us?

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TechSmith Camtasia

JULY 29, 2013

Alex Olthoff (Tech Support), Marissa Blaski (Customer Service), and Logan Schultz (TechSupport). A recent customer blog post about the way we support our customers prompted this post about our motivation for helping customers at TechSmith. TechSmith has a culture of being customer focused.

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TechSmith Camtasia

DECEMBER 24, 2013

TechSmith will resume normal business hours (8:00AM – 7:00pm EST) on Monday, January 6th. Looking for customer service? This is a great avenue for Customer Service and Technical Support requests. The post Happy Holidays from TechSmith! appeared first on TechSmith Blogs. Get in Touch.

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TechSmith Camtasia

JANUARY 15, 2014

2013 was an awesome year for TechSmith. Not many companies can claim an entire sports organization as their own, but here at TechSmith, we consider the Spartans our home team. TechSmith is proud to support Michigan State and its talented students and staff. 81% of interns at TechSmith are Michigan State University students.

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TechSmith Camtasia

OCTOBER 22, 2012

TechSmith is excited to hit the road this week and attend South Carolina EdTech 2012 ! At EdTech we look forward to meeting some of our current customers and introducing ourselves to potential new ones. At EdTech we look forward to meeting some of our current customers and introducing ourselves to potential new ones.

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TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Back in 2011, Carl Knerr was the Services Director at Avaya. He was tasked with creating and implementing a library of training videos for Avaya products and services.

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TechSmith Camtasia

DECEMBER 20, 2012

The Inside Sales Department at TechSmith has a special team dedicated to the German speaking DACH (Deutschland, Austria & Switzerland) region. Daniela joined the TechSmith Inside Sales team in November 2008 with a focus on German-speaking customers. Anton maintains our German blog and Twitter @TechSmith_De. ?What

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TechSmith Camtasia

AUGUST 8, 2012

As if that alone was not enough, we always want to take advantage of opportunities to meet directly with customers. We know our products and services are better because of you and your input. Look for any of the TechSmithies pictured above, sporting a variety of TechSmith t-shirts!

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TechSmith Camtasia

OCTOBER 9, 2018

The best person to sell your product or service is not you. You best generator of new sales is likely an existing customer who has been wowed with a great customer experience and an outstanding product. . They want to hear or read good reviews from existing customers. Let customers say it for you!

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TechSmith Camtasia

SEPTEMBER 9, 2019

Employees found free operating system tools cumbersome and lacking required features, so DFCU Financial purchased TechSmith Snagit. However, they found that free system tools hindered productivity and turned to TechSmith for help. In her search, Vanessa came across Snagit by TechSmith. The Solution. It’s free for 30 days.

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TechSmith Camtasia

APRIL 7, 2021

When it comes to using social media to help your customers, it’s often better to show, rather than tell. If you’re using social media to engage with customers, images and videos are a fantastic way to communicate. Jessie has been with TechSmith for over 20 years, and, for the last 10 years, she’s primarily focused on social media.

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TechSmith Camtasia

AUGUST 14, 2012

Here at TechSmith we believe in the importance of listening to our customers and doing whatever we can to meet their needs. Haley helps current and potential customers develop the best software solutions to fit their needs. She assists customers through the entire procurement process and loves building long-term relationships!

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TechSmith Camtasia

OCTOBER 25, 2012

More importantly, we always want to take advantage of opportunities to meet directly with customers. We know our products and services are better because of you and your input. The post Meet up with TechSmith at Better Software Conference East appeared first on TechSmith Blogs.

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TechSmith Camtasia

FEBRUARY 28, 2014

PipelineDeals is a customer relationship management tool designed to help businesses track interactions, sales, and more. As a company that emphasizes customer care, PipelineDeals wanted to be sure they provided their customers with a fantastic level of support. The response from customers has been extremely positive.

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TechSmith Camtasia

MAY 3, 2021

Download a free trial of Snagit to start using the tips in this blog post! I work on the TechSmith website. Conveniently, most video call services have built-in recording features, or you can use screen recording software like Camtasia. Customer and product research. Product demos for sales and customer experience.

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TechSmith Camtasia

OCTOBER 16, 2012

In fact, TechSmith now has a small team dedicated to a variety of social sites in the hopes that we can connect with you on your preferred method. Well, we are active on all of them, so please contact TechSmith where you want and we promise to deliver the latest news, tips & tricks, and product update information. TechSmith German.

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TechSmith Camtasia

JUNE 30, 2015

They needed a tool that was easy to use, cost efficient, and one that provided high-quality customer support. They found what they were looking for in TechSmith Relay. With the combination of faculty-wide training and TechSmith Relay, OC has been able to meet their goals, and boost student retention and completion rates overall. .

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TechSmith Camtasia

AUGUST 4, 2015

We’ve heard from many of our customers that while they love our free tutorials , they’re interested in additional opportunities to learn about our products and engage with TechSmith experts at a deeper level. In order to meet these additional needs we’ve formed the TechSmith Customer Success Team. Meet the Team!

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TechSmith Camtasia

MARCH 7, 2017

An idea that your customers can easily relate to and equates to a sense of trust that your company’s product is the solution they desire. According to research conducted by customer experience expert Esteban Kolsky, “55% of consumers are willing to pay more for a guaranteed good experience.” The value of brand consistency.

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TechSmith Camtasia

FEBRUARY 17, 2020

Whether you work for a big brand, a small business or yourself, creating a video marketing strategy is a great way to connect customers with your product or service. Check out our webinar below: When it comes to software, each is a longtime user of TechSmith Camtasia , an all-in-one screen recording and video editing tool.

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TechSmith Camtasia

OCTOBER 23, 2012

Roving reporter Renee Badra here, at your service! You can find the questions and answers below: Q: What is your role at TechSmith? In Inside Sales we spend the majority of our day assisting customers on the phone, via email, or online chat. We try to do our best to deliver speedy and accurate responses to our customers!

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TechSmith Camtasia

NOVEMBER 21, 2017

This is when we were introduced to TechSmith Snagit. Snagit allows our B2B agency to record personalized introduction videos to new prospects, train global staff through its screen recording capabilities, and spruce up our marketing by recording customized demo videos. How Will You Implement Videos?

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TechSmith Camtasia

FEBRUARY 1, 2021

Automatically caption your videos (with 90% accuracy or more) with TechSmith Knowmia. Integrate Zoom with TechSmith Knowmia. Learn more about how TechSmith supports education. Beware of companies who offer little customer support and onboarding assistance. Not being able to create or edit engaging content.

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TechSmith Camtasia

FEBRUARY 10, 2021

Things like the goodwill, customer satisfaction, all this kind of stuff are very hard to measure.” To get a better idea of how this works, try turning one of your own videos into a transcript using a transcription service. For more expert advice and tips visit TechSmith Academy on YouTube or listen to the Podcast.

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TechSmith Camtasia

APRIL 2, 2019

Product videos are a great way to show your customers how to solve a problem. You can also use these videos to provide answers to frequently asked questions, creating easy, repeatable answers for customers. These animated videos help show potential customers what your. Showing is more effective than telling alone. Building Buzz.

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TechSmith Camtasia

NOVEMBER 11, 2019

This also works for creating custom watermarks. Note: If you want your custom stamp to be scalable (a vector graphic like the stamps included with Snagit), make sure it is saved in vector format as a.PDF file. In the section above, did you notice the guide I used to show how to add custom stamps to Snagit?

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TechSmith Camtasia

AUGUST 14, 2014

They do everything from help gain all the permits for a building, pre-construction, and construction, to offer warrant and building services on completed buildings. Webcor is just one example of how Snagit and TechSmith products are helping organizations of all types accelerate teamwork, reduce costs, and speed time to market.

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TechSmith Camtasia

NOVEMBER 28, 2017

That is, the product or service that’s going to be the solution they’ve been searching for. That’s just one obvious reason to include videos on your product pages, but there are other types of video that can help to ensure that product-less consumer makes the switch to customer by clicking that “Buy Now” button.

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TechSmith Camtasia

JULY 31, 2018

Let’s return to the elevator pitch analogy and imagine ourselves standing next to a potential customer with roughly one to two minutes to get across the value of our product. The goal is to figure out what you want the customer to do when the conversation ends. Should they sign up for your service? That’s not long.

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TechSmith Camtasia

MARCH 23, 2022

Listen to this episode of The Visual Lounge to learn how to leverage the power of storytelling for everything from compliance training to customer service training. For more pointers on how to use storytelling to get your message across, head over to the TechSmith Academy. It’s up to us to figure out how and when to use it.

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TechSmith Camtasia

APRIL 5, 2013

One of the great results of TechSmith’s Technical Preview Program, which allows customers to test up-and-coming features of TechSmith products, is the enormous creativity that stems from TPP projects. Eric Salerno has been a TechSmith customer for quite a few years and uses both Camtasia Studio and Snagit.

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TechSmith Camtasia

APRIL 12, 2022

Is this video a series that customers will watch in succession? It may be tempting to download a track from your go-to streaming service and start editing. If you’re working on a lot of video projects, it’s worth investing in a subscription to a premium music collection like TechSmith Assets for Camtasia.

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TechSmith Camtasia

SEPTEMBER 4, 2013

Hopefully everyone had a great summer – I know we were busy here at TechSmith. We had great conversations with lots of educators as well as some fantastic customer presenters. Chalkstar to Rockstar: A New EdReach Podcast by TechSmith. Subscribe to the For Educators blog. Meet the TechSmith Education Team.

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TechSmith Camtasia

APRIL 3, 2018

At TechSmith, we host a variety of webinars. We worked with the Content Wrangler on a webinar recently on ‘How to start small with video and get big improvements in customer service ’. Deciding how to promote your webinar (we use social networks, email, blog, Facebook ads). Webinars: yes or no? Make it interactive.

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TechSmith Camtasia

AUGUST 29, 2014

At TechSmith, we are passionate about creating great software and keeping up with the latest technology. You get to be the project manager, designer, QA, developer, marketer, and customer support. You get to be the project manager, designer, QA, developer, marketer, and customer support. It was inspired by the Android app.

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TechSmith Camtasia

FEBRUARY 27, 2014

We’re locking ourselves into the studio for 24 hours straight, to record 48 interviews that will help you become a better screencaster and visual communicator…and will give you an inside look at the people who make the magic at TechSmith. from industry experts to customers to TechSmithies. Topic: Innovation at TechSmith.

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TechSmith Camtasia

JUNE 28, 2013

Quasar, a company based in the United Kingdom, specializes in delivering training on Microsoft applications and customer service to large organizations all over the world by providing courses where and when companies need them. Michael and his team use Camtasia Studio from TechSmith to create various training videos.

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