Dashe & Thomson

FEBRUARY 22, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Using Wikis to Stop Brain Drain by Jolene on February 23, 2010 in Wikis In his December Training Magazine article Training in a Web 2.0 I am currently the Director of Instructional Design and eLearning for Dashe & Thomson.In

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Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

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LMS Trends Custom Metrics 91

eLearning Brothers

APRIL 5, 2016

I love the versatility of Articulate Storyline 2 and the ability to forego the default options for navigation in favor of truly custom courseware. I racked my brain about what to do here, as I had a colleague frustrated with this very situation for a module he was building, and I wanted to help solve the problem. One Caveat.

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Learningtogo

AUGUST 20, 2019

Instead, we focus on developing sales capability and performance that is based on neuroscience and customized for your team. Learn how to influence, build relationships, gain commitments and improve communication by reading customer styles, understanding your sales style and adjusting your approach to be most effective.

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Mike Taylor

SEPTEMBER 29, 2023

Last Week’s Most Clicked The “secret sauce” behind the world’s most popular online course News & Notes Speak to the Primal Brain This post is for Learning and Development (L&D) professionals, urging them to borrow strategies from marketing to engage the primal brain. Share it with someone you love. Don’t like it?

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Learningtogo

NOVEMBER 27, 2017

I’m proud to be the designer and instructor for ATD National’s Online Essentials of Brain-Based Learning course. This course is also available as a custom in-house workshop for your team. Learn how the brain receives, encodes, and retrieves information to construct knowledge, and use these insights to improve your learning programs.

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eLearning Brothers

FEBRUARY 28, 2018

Ivan Bigney is an eLearning Brothers Custom Solutions Consultant and a regular in the local improv comedy scene here. He’s going to show you how you can apply the skills and techniques of improvisational comedy to create great eLearning in the upcoming webinar: “Yes, And:” An Improviser’s View on Custom eLearning.

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Custom eLearning Development Brain eLearning Developer eLearning Consultant 121

CLO Magazine

JULY 14, 2023

Last week, he made a big mistake that couldn’t be ignored — he missed a major delivery date, which resulted in a significant financial loss for a key customer. workplace environment is putting a strain on our brains and affecting our mental well-being. You’ve noticed that he sends emails at all hours of the night.

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Learningtogo

AUGUST 20, 2019

Instead, we focus on developing sales capability and performance that is based on neuroscience and customized for your team. Consultative Sales Certification (CSC) is not about testing in the traditional sense. Classes begin in October. .

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Consulting Sales Brain Program 145

eLearning Industry

FEBRUARY 19, 2021

Learning is not merely a function of the brain but of the heart too. What it means is that learning involves both cognitive and emotional aspects of our lives. This post was first published on eLearning Industry.

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Brain Cognitive eLearning Industry 94

Thinkdom

NOVEMBER 6, 2023

Did you know that the human brain can only process about four pieces of information at a time? Cognitive overload is a concept that refers to a situation where our brain is given more information or tasks than it can handle at once. Imagine your brain as a computer with a certain amount of processing power.

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eLearning Brothers

JULY 18, 2018

Or are we all just using different terms to promote the need for aligning how our organizations work with how our brains work? He and the eLearning Brothers Custom Solutions team provide learning experience design for companies who want to increase time to productivity. Is L&D a subset of organizational psychology?

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Brain Cognitive DevLearn Instructional Design 75

Mike Taylor

FEBRUARY 24, 2023

Last Week’s Most Clicked: Visual design rules you can safely follow every time News & Notes Three major things most people get wrong about the brain A neuroscientist has come out with a list of things most people don’t understand about the brain. But don’t worry! Learn more → How to craft a harmonious life.

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Brain Tools Cognitive Newsletter 52

Experiencing eLearning

AUGUST 24, 2021

Instead of failing in a way that makes a customer angry, or worse, injures an employee, they can fail during practice. Our brains are wired for stories. Our brains are wired for stories. Even when we sleep, our brains keep telling us stories all night in our dreams. Trigger memories: We remember failures.

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eLearning Guild RSS Brain Expertise 349

Learningtogo

JULY 27, 2017

I’m proud to be the designer and instructor for ATD National’s Online Essentials of Brain-Based Learning course. This course is also available as a custom in-house workshop for your team. Learn how the brain receives, encodes, and retrieves information to construct knowledge, and use these insights to improve your learning programs.

Brain 113

Brain Online Instructional Design Consulting 113

IT Training Department Blog

OCTOBER 5, 2023

Not only that, many of the systems that training is needed in are custom and therefore also require custom digital training. Instead, organizations are turning to custom training solutions tailored to their specific needs and goals. Custom digital training is essential to most organization’s success.

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Digital Companies Custom Help 89

Mike Taylor

MARCH 17, 2023

Last Week’s Most Clicked: Creating Better Video for Learning News & Notes Your Primitive Brain Doesn’t Want You to Break Bad Habits. Science Can Help Breaking bad habits can be tough due to our primitive brains, which are wired to seek pleasure and avoid pain. link] Concatible TikTok-ify YouTube videos.

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Brain Productivity Product Newsletter 52

CLO Magazine

SEPTEMBER 28, 2017

It’s no secret that there’s an ongoing change in how learning happens — and it’s in part due to leaps in our understanding of how the brain works. “We It’s not understanding the brain for the sake of understanding the brain, it’s understanding it as a fundamental mechanism to learning to make learning happen in a much more effective way.”.

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Brain microlearning Simulations Learning Styles 73

Ed App

OCTOBER 27, 2022

We’ve compiled a list of customer service training software to give your teams the skills and knowledge to deliver the best customer experience to your customers. Customer Service Training Software #1 – EdApp. Brain Boost spaced repetition tool. Customer Service Training Software #2 – Enyota Learning.

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Learningtogo

APRIL 27, 2019

Customers expect a different buying experience. Top performers know this and have instinctively changed their approach to be more engaging, direct, and transparent to their customers. Let’s face it. The world is changing. But to […].

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STRIVR

DECEMBER 4, 2019

Why do customers choose your brand? In today’s world of infinite choices, your company – and every other company – is now in the customer experience business. There are so many tools and strategies for elevating the customer experience. This could help them truly elevate the customer experience.

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Custom Training Train Association 86

KnowledgeCity

OCTOBER 29, 2018

Our Brains Are Vision Oriented. Most of the human brain is devoted to processing visual information. That might be part of the reason why the brain processes visual information at a much faster pace than text— 60,000 times faster to be exact. Why Video Is a Necessary Tool for Your Training Arsenal.

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Video Cognitive Learning Styles Training 53

Experiencing eLearning

MARCH 17, 2020

Instead of failing in a way that makes a customer angry, or worse, injures an employee, they can fail during practice. Our brains are wired for stories. Our brains are wired for stories. Even when we sleep, our brains keep telling us stories all night in our dreams. Trigger memories: We remember failures.

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Podcasts Podcaster Podcasting Cognitive 297

Ed App

JANUARY 30, 2022

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Check out these customer service training topics you shouldn’t miss out on. .

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Axonify

MARCH 5, 2018

Customer service is important to most businesses but when you work for a telecom company?—?it As a first step, BT decided to conduct a survey to find out what its customers wanted. The results uncovered two important facts: Customers wanted to speak to contact centers located in the UK (rather than overseas).

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Thinkdom

OCTOBER 16, 2023

In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them. So, buckle up and get ready to learn how to combat doom scrolling with custom e-learning solutions! Custom e-learning solutions are a great way to overcome this challenge. Do you know? , from 2020 to 2025.

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Custom Solution Help Compliance Training 52

Upside Learning

MARCH 17, 2024

Take orders We should continue to build the courses our customers ask for. Just because the way our brains work means as we become experts, we lose access to what we actually do isn’t our concern. Heck, they don’t care what we do anyway, so why bother? So how do we ensure that we’re not having an impact, and stay in our comfort zone?

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Ed App

DECEMBER 21, 2021

Equipping your team with tips for quality customer service is essential so they can help customers find value before and after their purchases. This goes to show how customer service is central to every business’s operations. Tip for Quality Customer Service #1 – Sharpen your product knowledge.

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Axonify

MAY 29, 2015

A few weeks ago, we gave you a sneak peak into one of the responses we planned to share at our ATD Conference panel discussion on May 17, entitled Brain Science and the Evolution of Corporate Learning. How does the research support using these brain science techniques to teach some kind of skill as opposed to knowledge? . Carol Leaman.

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Clark Quinn

JANUARY 26, 2010

David Pogue has tried to call the converged mobile platform which can be customized with applications the “app phone&# , because he considers a smartphone to be a phone that can check email. And they are providing this on a platform: a device that developers can integrate these capabilities to meet new and customized needs.

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eLearning Brothers

FEBRUARY 24, 2017

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. It’s important that certain skills are taught in your Customer Service eLearning course when it comes to improving sales numbers.

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Litmos

JULY 19, 2018

Hire the heart and train the brain; this is an axiom that many of us have heard before. This means we must start paying attention and hire the heart and train the brain. . The post Hire the heart and train the brain appeared first on Litmos. Hire for attitude, train skill. Moving forward.

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Brain Training Train Performance Support 63

Upside Learning

MARCH 13, 2024

Take orders We should continue to build the courses our customers ask for. Just because the way our brains work means as we become experts, we lose access to what we actually do isn’t our concern. Heck, they don’t care what we do anyway, so why bother? So how do we ensure that we’re not having an impact, and stay in our comfort zone?

Trust 130

Trust Summary Behavior Learning 130

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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Experiencing eLearning

MAY 25, 2021

Engage Brain and Train! Kevin Thorn demonstrated this as a way to create custom characters for scenarios, which you can pose in exactly the way you need. To develop effective stories, we need the creative mindset of a beginner, the courage to make them messy, and effective tools and processes to manage their complexity. Kayleen Holt.

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Tools Management Examples Instructional Design 266

LifterLMS

AUGUST 19, 2020

We discuss creating mastermind retreats and building WordPress tools for developers with Brad Touesnard the founder and CEO at Delicious Brains in this LMScast hosted by Chris Badgett of LifterLMS. At Delicious Brains , Brad has developed four plugins that can help WordPress website developers with various aspects of website building.

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Learningtogo

MARCH 13, 2023

My contact there is certain it will help us with our workload while improving customer service. Margie Meacham, a good friend, and colleague is known as the “Brain Lady,” so we asked her for advice. Where can I learn about AI?” ” Talent Management professionals ask similar questions frequently.

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