Decisions, decisions. Business decisions.
MARCH 14, 2010
MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Think like a business person. Act like a business person. Business is about making sound decisions. Every business decision is a trade-off. (If