CLO Magazine

JUNE 13, 2023

What is the difference between a leader, a manager, a coach and a mentor? Worse, the words leader , manager , coach and mentor are often used interchangeably. More organizations are asking their managers to coach their people. Coaching is often used to describe what others might think of as basic performance management.

Mentoring 83

Mentoring Coaching Management Help 83

CLO Magazine

MARCH 18, 2021

Chief Learning Officer recently sat down with longtime CLO Advisory Board member Diana Thomas, executive coach and advisor for Winning Results LLC. In 2014, she received CLO’s Norman B. CLO: How did you first become interested in learning and development? I love coaching; I love seeing people grow.

CLO 79

CLO Coaching Virtual World Case Study 79

CLO Magazine

MARCH 4, 2021

CLO: How did you become interested in learning and development? CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021? Ask your team members how they are doing and what you can do to support them, and then listen. CLO: How do you enjoy spending your time outside of work? Travel is in my blood.

CLO 79

CLO Podcasts Podcaster Podcasting 79

CLO Magazine

FEBRUARY 18, 2021

and an executive coach at Harvard Business School. DeFilippo has been in senior talent management and development for more than 25 years, and has previously served in numerous learning leader roles , including CLO for BNY Mellon and also for Suffolk Construction. CLO: What was your first official job in learning and development?

CLO 71

CLO Coaching Case Study Mentoring 71

CLO Magazine

JULY 8, 2021

Most companies around the world rely on coaching for learning and development. According to Chief Learning Officer’s annual Learning State of the Industry report, coaching was rated among the top three delivery methods for learning. percent expect the use of coaching to increase throughout the next 12 to 18 months. Further, 55.8

Coaching 108

Coaching Kirkpatrick Management Leadership 108

CLO Magazine

APRIL 29, 2021

She has held numerous roles in L&D, previously serving as the chief of education strategy for Dell EMC-Education Services until 2017, and as Dell Global Support and Deployment Service’s global learning officer until 2014. In 2020, she was recognized as CLO of the Year. CLO: How do you enjoy spending your time outside of work?

CLO 84

CLO Metrics Diversity Training Podcasts 84

CLO Magazine

MARCH 25, 2021

Murray, who has experience in change management and is an expert in diversity and inclusion, talent development, communication, coaching and management consulting, previously served as a senior manager with Accenture and was a former consultant with LRN. CLO: What was your first official job in learning and development? Creary, Ph.D.,

CLO 84

CLO Diversity Training Consulting Podcasts 84

CLO Magazine

SEPTEMBER 28, 2023

While various methods can be utilized to reinforce what is taught in the classroom, peer coaching is an effective strategy to transfer and accelerate application of skills and concepts. Coaching skills can foster these capabilities. The need for reinforcement and practice of the skills beyond the program was immediately apparent.

Coaching 47

Coaching Skills Confidentiality Score 47

CLO Magazine

AUGUST 29, 2023

There are numerous ways to use internal resources to support learning, including coaching, mentoring, apprenticing, job shadowing and engaging in trial or stretch projects. Creating a peer group program does take a bit of planning, budgeting, and buy-in. Plan the context, protect the meeting.

Resources 79

Resources Support Effectiveness Confidentiality 79

CLO Magazine

JANUARY 4, 2021

As the COVID-19 pandemic desecrated global economies, L&D was in the hot seat, with many learning leaders and teams working quickly to meet the rising demands of workforces entering a new chapter of work, from remote training, coaching and development opportunities to layoffs and outskilling. Bringing learning to life.

CLO 84

CLO Culture Global Case Study 84

CLO Magazine

AUGUST 10, 2021

To address a much-needed gap in their overall leadership development strategy, The University of Alabama Birmingham, UAB, created a High Potential program, called the “Institute for Leadership.” This includes support for the development of our competency model and the investment in our Institute for Leadership.

Case Study 99

Case Study Study Program Design 99

CLO Magazine

SEPTEMBER 18, 2023

The organization used group coaching sessions to develop the new culture by helping leaders identify mindsets and behaviors to stop, start and continue. Group coaching built trust across functions and silos and led to a deeper commitment to the new culture as leaders supported one another in making the transition.

Diversity Training 84

Diversity Training Coaching Confidentiality Leadership 84

CLO Magazine

MAY 22, 2020

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. The following scenario is based on an actual coaching engagement. Uncertainty around professional etiquette norms. Sameer’s Story.

Coaching 98

Coaching Business Diversity Training Leadership 98

CLO Magazine

NOVEMBER 12, 2023

Improves organizational preparedness and resilience to leverage, manage and mitigate risks, and support achieving strategic goals. Supports collective accountability for achieving critical outcomes. The Multiplicative Power of The Five Leadership Superpowers Each Superpower supports and informs the others. Does not micro-manage.

Leadership 98

Leadership Organization CLO Scanning 98

CLO Magazine

SEPTEMBER 2, 2021

As remote work transitions from a temporary pandemic necessity to a permanent workplace fixture, talent leaders must ensure a successful remote working model, which begins with investing in support for managers. Below are four ways to support managers so they can consistently achieve organization goals while working remotely.

Performance Support 91

Performance Support Teams Support Management 91

CLO Magazine

APRIL 3, 2023

If your organization isn’t offering help to grow your relationship skills, or personalized coaching and mentoring to support your development, then it’s time to look elsewhere. Personalized, relationship-based coaching is more effective than one-size-fits-all training The research found that use of leadership coaching is increasing.

Develop 79

Develop Mentoring Leadership Coaching 79

CLO Magazine

DECEMBER 1, 2023

Once we chose the model, our learning team designed the innovative “Everyday Feedback” program for all colleagues. This program combines self-directed, on-demand learning with practical application to embed the learning. In the workshop, colleagues practice giving feedback to actor-coaches who are well-versed in the feedback model.

Simulations 92

Simulations Embed Coaching Cognitive 92

CLO Magazine

OCTOBER 14, 2020

Similar to learning leaders, those who lead DEI go by a number of different titles — director or program manager, vice president or head of DEI are all common, as well as chief diversity officer. Organizationally supporting DEI. You have to be OK with changing programs and adjusting them accordingly.”.

Diversity Training 95

Diversity Training Support Leadership Metrics 95

CLO Magazine

APRIL 18, 2024

Historically, chief learning officers and learning leaders were mainly tasked with hiring and engaging top talent through various training and development programs. Modern CLOs, as we know, have a few more feathers in their caps. The talent gap sounds so daunting.

Case Study 47

Case Study Outsource CLO Adoption 47

CLO Magazine

SEPTEMBER 25, 2023

She wanted a coach who could help her manage her energy as she found a way to be both inspiring and authentic as a leader. Having others on the learning journey — whether a coach, cohort peer, or team member — which deepens belonging, builds emotional intelligence and fosters a safe space and accountability for growth. Group coaching.

Leadership 88

Leadership Personal Learning Personal Personalization 88

CLO Magazine

APRIL 14, 2024

Working remotely has changed new employee onboarding, sales coaching, sales meetings, presentations and negotiations. Options range from basic to advanced The most basic sales enablement approach includes an onboarding program—even a one-day “welcome to your new role/company” can help a new hire become a part of the organization.

Sales 79

Sales Coaching Case Study Portal 79

CLO Magazine

NOVEMBER 30, 2021

For example, a customer support representative can be skilled into another support-oriented role, such as an IT support specialist. The next step is to choose the right learning options to support employees along their chosen career paths. Market opportunities to employees so they can find the right programs.

Coaching 112

Coaching Performance Support CLO Roles 112

CLO Magazine

FEBRUARY 1, 2018

For these high-value employees, specialized coaching could make a huge difference. In organizations in which coaching is seen as a coveted “perk,” access to these programs also communicates the value a company places on an individual employee. You can start by assessing the buzz around coaching within your organization.

Coaching 60

Coaching Confidentiality Performance Support CLO 60

CLO Magazine

FEBRUARY 23, 2017

In 1994, software company Asymetrix released ToolBook, a computer-based training authoring tool that made it possible for virtually anyone to create web-based training programs. Forward thinking CLOs saw it as an opportunity to help build the strategy of the company, but others cowered,” she explained. Be a Change Agent.

CLO 73

CLO Digital Authoring Tools Toolbook 73

CLO Magazine

APRIL 23, 2024

These programs, meticulously designed to cater to varying levels of leadership proficiency, delve into a spectrum of essential soft skills, team dynamics and agile leadership strategies. With leadership support and metrics tethered to strategic imperatives, we saw notable improvements in employee engagement and learning outcomes.

Digital 41

Digital Metrics Diversity Training SkillSoft 41

CLO Magazine

JUNE 29, 2017

Elite athletes, dancers and singers all have coaches. They require consistently high performance and support. Therefore, being offered a professional coach is often seen as a perk on most jobs; it’s a sign that an organization is investing in a leaders’ success. “We So, what should a manager or an executive expect from a coach?

Coaching 78

Coaching Emergent Performance Support Program 78

CLO Magazine

APRIL 8, 2018

We have a lot of first-time managers who need coaching,” said Rick Pereira, chief people officer. Instead of moving to Macedonia himself, Pereira implemented Butterfly.ai, an artificial intelligence coaching app that provides feedback to managers on their leadership skills. Now he’s one of our strongest leaders,” Pereira said.

Coaching 84

Coaching Oracle Metrics Mentoring 84

CLO Magazine

JUNE 26, 2020

When you choose to put a training program online, the technology you choose to buy is one of the most important considerations. Employees need on-demand, digital training programs to increase digital adoption. However, online training programs are only as good as the underlying learning technology.

Digital 92

Digital Compliance Training Program Training 92

CLO Magazine

FEBRUARY 3, 2021

It’s not surprising, then, that almost every CLO in 2021 is listing the growing skills gap and new talent upskilling as a top priority. Maybe they recommended connections, training or education programs, and jobs. Last week I had a call with a CLO for a large health care provider. This tool will be a real-life human being.

Compliance Training 115

Compliance Training Technology Blended Learning CLO 115

CLO Magazine

DECEMBER 16, 2022

All of this work is done without the nuances that an in-office setting can accommodate much more often and easily: leaders observing behavior, providing feedback, coaching on the fly and collaborating with their team members. Ecosystem: Organizational support. Leadership has always required these behaviors.

Develop 114

Develop Leadership Coaching Network 114

CLO Magazine

APRIL 20, 2018

Of the nine learning methods examined by the study, instructor-led training, short-clip video, and coaching and mentoring were the top three learning approaches cited by respondents overall. Coaching and mentoring appeals most to the oldest (50+ years old) and youngest learners (21-25 years old) out of all age groups in the workplace.

Mentoring 80

Mentoring Coaching Survey Blended Learning 80

CLO Magazine

NOVEMBER 17, 2023

This created a concern about a potential gap in the talent pipeline and required us to respond quickly to upskill newer leaders and shift back toward participative and coaching leadership styles, which had previously contributed to our organization’s success. content delivery) and structured group discussions. See Figure 1).

Leadership 92

Leadership Develop Journal Case Study 92

CLO Magazine

APRIL 16, 2024

This means learning how to take care of employees through a new lens and innovating through planning, programming with digital wellness among other factors in mind. Nudges and whispers are examples of what many companies use to support engagement with learning programs.

Digital 47

Digital microlearning CLO Performance Support 47

CLO Magazine

FEBRUARY 28, 2023

In Guild Education’s American Worker Survey , about half of all workers (47 percent) say that not having the right experience, the right education or access to training programs has held back their careers, but this is even higher for Black workers (51 percent) and is much higher for Hispanic workers (60 percent).

Discussion 104

Discussion Problem Develop Survey 104

CLO Magazine

AUGUST 25, 2017

While much of the industry has been focused on creating self-paced microlearning content, leadership courses and other soft skills are still mostly taught in classrooms via coaches or in live online environments. Butterfly.ai, based in New York, has developed and automated a tool for young managers in need of on-the-spot coaching.

Coaching 68

Coaching Leadership Training Train 68

CLO Magazine

NOVEMBER 10, 2021

In each of our development programs at WOMEN Unlimited, Inc., Managers are on the front lines of change and managers play a vital role in how participants are supported back at the workplace — as they apply their learnings and their new behaviors. . Their comments included: “Coach her on the need for proper boundary setting.”.

Mentoring 98

Mentoring Coaching Attitudes CLO 98

CLO Magazine

DECEMBER 21, 2021

Provide mentorship programs. The value of mentorship programs can extend far beyond the duration of the program itself when you create lasting relationships that support the growth of your talent. Depending on your company priorities, you could create mentorship programs for a specific audience.

Integrate 95

Integrate Diversity Training Leadership Compliance Training 95