CLO Magazine

APRIL 29, 2021

She has held numerous roles in L&D, previously serving as the chief of education strategy for Dell EMC-Education Services until 2017, and as Dell Global Support and Deployment Service’s global learning officer until 2014. In 2020, she was recognized as CLO of the Year. Air Force where she spent 20 years.

CLO 84

CLO Metrics Diversity Training Podcasts 84

CLO Magazine

MARCH 4, 2021

CLO: How did you become interested in learning and development? Regardless of the organizations I worked or roles I’ve held (including business functional roles), I’ve always led with learning. CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021? Little did I know, there were no mountains in Mt.

CLO 79

CLO Podcasts Podcaster Podcasting 79

The Performance Improvement Blog

MAY 10, 2012

Should your organization have a CCO and CLO? Paul Hebert argues against organizations appointing a Chief Culture Officer. Hebert writes: …as soon as you codify, quantify and assign responsibility to something it ceases to be everyone’s responsibility…Culture is a defined as a set of shared values, behaviors, norms.

CLO 170

CLO Culture Performance Support Leadership 170

CLO Magazine

OCTOBER 21, 2021

Enormous amounts of time and energy are used to enforce a top-down approach of holding individuals and teams accountable for meeting deadlines, objectives and key performance indicators. It’s possible if you create a culture of accountability. Accountability is an inside job. That’s why language is important. Sources of accountability.

Culture 113

Culture Metrics Performance Support Compliance Training 113

CLO Magazine

JANUARY 4, 2021

The Air New Zealand CLO was experiencing an ultra-rare moment for 2020, disconnected from the virtual world during the Learning in Practice Awards ceremony on Oct. 20, when she was announced as the 2020 CLO of the Year. In the midst of the global pandemic, Savion says she feels incredibly blessed to earn the title of CLO of the Year.

CLO 84

CLO Culture Global Case Study 84

The Performance Improvement Blog

FEBRUARY 17, 2017

The only thing holding companies back from learning at the speed of change is their organizational culture which, for many, is a barrier to learning. Most companies have a training culture, not a learning culture. Most companies have a training culture, not a learning culture. Learning is just-in-time, on-demand.

Culture 178

Culture Diversity Training CLO Learning Objects 178

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

Performance Support 321

Performance Support Authoring Tools Masie Compliance Training 321

Infopro Learning

SEPTEMBER 30, 2021

Historically, HR teams have relied on static organizational constructs and external providers to support their organizational needs. At the same time, individual team learning and innovation can be shared with the broader enterprise in a virtuous circle of learning, development, and performance at scale.

Develop 221

Develop Consulting Performance Support CLO 221

CLO Magazine

SEPTEMBER 26, 2023

It turns out, however, that providing on-the-job professional development and skills training is one of the most desirable, effective and feasible strategies organizations can implement to improve company culture, engagement and employee retention. Social connections matter. We can do this by not suppressing innovation or creative ideas.

Trust 87

Trust Culture Blended Learning Compliance Training 87

CLO Magazine

APRIL 12, 2023

The classic performance appraisal process has always been a much-debated system. Following a request to review to “fix” the performance management system, the head of a United Nations agency commented to us, “Our employees don’t like our performance management process, our managers hate it and our executives won’t support it.”

Performance Support 78

Performance Support Performance Management Business 78

Degreed

MARCH 10, 2022

To give your people the development they seek, and to create real business value for your organization, it makes sense to embrace a performance enablement strategy. You can enable performance by connecting what your people learn to ongoing, real-time and internal experiential learning opportunities in which they can explore new types of work.

Performance Support 52

Performance Support Performance Management Help 52

CLO Magazine

OCTOBER 21, 2021

Enormous amounts of time and energy are used to enforce a top-down approach of holding individuals and teams accountable for meeting deadlines, objectives and key performance indicators. It’s possible if you create a culture of accountability. Accountability is an inside job. That’s why language is important. Sources of accountability.

Culture 75

Culture Metrics Performance Support Compliance Training 75

Clark Quinn

OCTOBER 18, 2011

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. And the keynotes that I saw were in synch: Stephen Covey talked about the need for trust and Jon Katzenbach on how to build culture were both excellent, as was Dan Pontefract’s story on making collaboration intrinsic to Telus. Well, but of course !

CLO 170

CLO Social Networks Social Network Metrics 170

Degreed

NOVEMBER 5, 2020

And for a career mobility program to really fly high, managers need to play a pivotal role, Degreed CLO Kelly Palmer said. The manager is the role that actually makes or breaks whether this will be successful.”. Culture Through Partnership. Rewarding Connection. I’ve seen this happen so many times.”. Learn More.

Culture 77

Culture Mobile Management Metrics 77

CLO Magazine

FEBRUARY 18, 2020

So what role do the learning leaders play? This is true for all generations at work, but especially Gen Y and Z, who are more likely to leave if they don’t feel they have support for their learning and development. Becoming a learning enterprise is a culture-change journey. Business processes and systems support it.

Enterprise 106

Enterprise Culture Change Performance Support 106

The Performance Improvement Blog

FEBRUARY 23, 2012

The biggest workplace hurdle to identifying and assessing development and training needs is lack of a “learning culture.” Organizational culture is defined as the values, assumptions, beliefs, behaviors, and norms of the enterprise, sometimes referred to as the organization’s DNA. allocation of time and effort, morale, and engagement.

Culture 154

Culture Performance Support Assessment CLO 154

CLO Magazine

JULY 27, 2021

ChoiceU has been around for almost 20 years and supports the learning needs of 7,100 franchises and 65,000 external staff worldwide. While supporting the needs of these parties, the learning organization must also support Choice’s overall business strategy. Photo © Tony Powell. Choice Hotels International Reception Area.

Agile 79

Agile Performance Support Learning Strategy Strategy 79

CLO Magazine

MAY 19, 2023

These findings suggest some significant disconnects but also several questions: Do managers understand their role and how important these activities are? Fortunately, learning and development can provide opportunities that help managers understand, accept and buy into their role in the employee retention process.

Management 102

Management Trust Performance Support Coaching 102

CLO Magazine

DECEMBER 2, 2020

The Scrum Master is responsible for promoting and supporting the right team environment, including managing and changing interpersonal interactions (nudges) to create transparency and maximize the value created by the team, thereby working to build and maintain a psychologically safe environment.

Performance Support 116

Performance Support Performance Agile Diversity Training 116

CLO Magazine

MAY 11, 2017

Provided that learning and development leaders could and should have a central role in innovation, what is the chief learning officer’s responsibility? Steven Johnson, in his 2010 book, “Where Good Ideas Come From,” discusses the role of networks to support innovation, and again the notion of time comes into play.

Innovation 87

Innovation Roles Cognitive Leadership 87

CLO Magazine

JUNE 26, 2023

Research by McKinsey & Company from 2021 highlights the positive relationship between adaptability and job performance, indicating that adaptable individuals are more likely to succeed in dynamic work environments. The ability to work effectively with diverse teams, across different cultures and time zones, is a valuable asset.

Skills 79

Skills Performance Support Diversity Training Culture 79

CLO Magazine

SEPTEMBER 27, 2023

There are multiple global events impacting the workforce’s intellectual and emotional ability to perform successfully. In addition, employees are craving employer-supported mental health and lifestyle balance. Trauma, isolation, mental health and disengagement create a need for empathetic support.

Coaching 101

Coaching Leadership Guidelines Culture 101

CLO Magazine

OCTOBER 18, 2023

This approach also looks at personalized learning, diverse learning styles and integrates multi-modal methods, technologies and support mechanisms to create a seamless and enriching process and experience for learners. “ Curiosity as the engine : Curiosity plays a vital role in holistic learning.

Organization 89

Organization Blended Learning Design Simulations 89

CLO Magazine

AUGUST 24, 2016

For some organizations, the shortage of skilled executives, middle managers and individual contributors in critical roles already is having quantifiable ramifications — from decreased production capacity to drops in customer satisfaction. Variety in career paths will play a growing role going forward to achieve and maintain this alignment.

CLO 32

CLO Roles Management Examples 32

CLO Magazine

SEPTEMBER 11, 2019

This statement exemplifies the culture change that Microsoft CEO Satya Nadella has been instilling within his organization. Since he took over the role, Microsoft’s share price has almost tripled. Thankfully, the same technology that is changing the nature of work can be applied to support this change.

Culture 65

Culture Microsoft Performance Support Budget 65

CLO Magazine

OCTOBER 9, 2023

Choices aren’t clear-cut and the future is unpredictable, thus leaders and employees need more than directives, targets and traditional performance reviews. Leaders who effectively implement a coaching approach are able to save time because they can offer their support and keep their finger on the pulse without becoming the situation “expert.”

Activities 98

Activities Skills Coaching Mentoring 98

CLO Magazine

AUGUST 29, 2023

2022 Workplace Culture Report ” found that respondents felt “most bored at work during virtual meetings and online employee training.” If workers aren’t engaging in online employee training, it’s the role of L&D to ensure that the design and delivery is first rate, and they need the knowledge, skills and experience to do that.

Virtual Classroom 83

Virtual Classroom Organization Skills Performance Support 83

CLO Magazine

OCTOBER 2, 2023

Leaders in learning and development face a critical challenge in supporting the workforce through times like these. However, that alone, is not the answer, because workforce resilience is actually a function of both individual traits and environmental factors — we’ll call that culture. Social support. A new mindset if you will.

Agile 92

Agile Organization Design Trust 92

CLO Magazine

FEBRUARY 29, 2024

The integration of AI applications in corporate learning is not just a trend but a strategic move toward enhancing employee skills, knowledge retention and overall performance. Through the utilization of AI analytics, organizations can monitor and assess employee progress and performance metrics in real time.

Simulations 55

Simulations Diversity Training Develop Metrics 55

CLO Magazine

SEPTEMBER 7, 2023

However, the goal is to move beyond simply lending a sympathetic ear to supporting team members as they work through challenges. Ask yourself if leaders within your organization feel empowered to use their influence and power to provide support. Sometimes that involves looking for systemic ways to reduce friction.

Leadership 89

Leadership Culture Performance Support Diversity Training 89

CLO Magazine

APRIL 16, 2024

While many roles require reliance on technology, and while there is a continued focus on leveraging technology for reinforcing learning, such as through microlearning and learning nudges and whispers, the goal of digital wellness is to promote healthy habits — for example, turning on a “do not disturb” feature that blocks out digital noise.

Digital 47

Digital microlearning CLO Performance Support 47

CLO Magazine

DECEMBER 6, 2023

Two key challenges emerged: Young employees tended to over-value promotions as the primary means of advancing their careers, often overlooking opportunities for personal growth and development within their current roles. 10 ways leaders can foster a strong workplace learning culture Get to know your team members.

Strategy 89

Strategy Compliance Training Culture Job 89

CLO Magazine

JULY 28, 2023

Their roles demand an in-depth understanding of technical aspects, distinguishing them from non-R&D leaders. They exhibit strong critical thinking skills, making them stand out in their roles. They systematically approach problems, which is a valuable asset in leadership roles.

Develop 78

Develop Leadership Diversity Training Case Study 78

CLO Magazine

SEPTEMBER 1, 2023

The historic levels of job hopping and quits we saw during the “Great Reshuffle” have subsided as more professionals stay put in their roles for longer in a moment many are now dubbing the “Big Stay.” Do your employees even know how to access and discover open internal roles? Here’s how to make the Big Stay work for you.

Social Networks 84

Social Networks LinkedIn Mobile Learning 84

The Performance Improvement Blog

FEBRUARY 22, 2012

Ideally, organizations should be striving for a culture in which every aspect of the workplace supports continuous individual, team, and whole organization learning. In this kind of culture, formal classroom training is superfluous. Isn't this scenario exactly what the performance-oriented practitioners would seek?

Solution 212

Solution Performance Support Simulations Score 212

CLO Magazine

NOVEMBER 10, 2021

A few examples: An analysis of actual performance evaluations found that more than 75 percent of women’s evaluations contained critical comments about their personalities versus 2 percent of men’s. As part of the survey, we asked managers how they were helping support the development of their female talent. One-on-one coaching.” .

Mentoring 98

Mentoring Coaching Attitudes CLO 98

CLO Magazine

APRIL 22, 2021

Second, the group leader’s mindset and role should support opportunities interwoven throughout the group’s primary work functions. Fourth, the chief learning officer must act as a champion for a new and nontraditional purpose of committees — one that permeates and champions an organization’s culture and success.

Develop 77

Develop CLO Performance Support Activities 77