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Democratization of Organizational Learning

The Performance Improvement Blog

Organizational learning has, for too long, been owned by consultants and chief training and learning officers. Any effort to learn how to improve leadership, management, team building, communication, planning, or other organizational skills, has started with these external and internal gatekeepers. This has made learning generally inaccessible to the people with the greatest need. . Facilitate coaching. Assess culture.

Training Culture vs. Learning Culture

The Performance Improvement Blog

What’s the difference between a “training culture” and a “ learning culture ”? As the chart shows, in a training culture, responsibility for employee learning resides with instructors and training managers. In that kind of culture the assumption is that trainers (under the direction of a CLO) drive learning. Whereas in a learning culture, responsibility for learning resides with each employee and each team.

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10 Principles of Organizational Learning DNA

The Performance Improvement Blog

How do we know if an organization has the “DNA” that predisposes it to organizational learning? Gary Neilson and Jaime Estupinan have been studying and writing about "organizational DNA" for the past 10 years. They explain the term this way: We use the term organizational DNA as a metaphor for the underlying organizational and cultural design factors that define an organization’s personality and determine whether it is strong or weak in executing strategy.

Force Field Analysis of Organizational Learning

The Performance Improvement Blog

learning) and the factors that block people from achieving that change. The table below lists forces that commonly drive learning in organizations and the factors that block learning in organizations. Lack of Leadership Support. Work vs. Learning. What are the factors that drive and block learning in your organization? Leadership Learning Culture Organization Culture Organizational Learning Teamwork Training

16 Signs of a Learning Culture

The Performance Improvement Blog

How do you know your organization has a learning culture ? How will people be learning? While a learning culture is an environment that’s always being developed, certain signs indicate that you are making progress. In a learning culture…. Managers are coaching ; they are partnering with direct reports to develop their capacity to achieve organizational goals. What will you see people doing?

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

These are my live blogged notes from Jay Cross & Clark Quinn’s LearnTrends session on Reinventing Organizational Learning. Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. Internet Learning Alliance: They were all working independently, decided to work together and practice what they preach. improve learning process.

Creating a Culture for Learning

The Performance Improvement Blog

The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and appli­cation of knowledge and skills at the individual, team, and organization levels. A culture that supports managing minds is a culture of inquiry; an environment in which people feel safe challenging the status quo, taking risks, and enhancing the quality of what they do for customers, themselves, shareholders, and other stakeholders.

PwC Canada Strives for a Learning Culture

The Performance Improvement Blog

If you’re looking for examples of companies that are striving to create and sustain a learning culture, PwC ( PricewaterhouseCoopers LLP) of Canada should be on your list. I recently had the pleasure of speaking about the importance of a learning culture to the Edmonton meeting of The Conference Board of Canada’s Council for Learning and Leadership Development. Incorporating structured learning routines into our working practices (e.g.

Stop Training Leaders and Start Developing Leadership

The Performance Improvement Blog

[This post first appeared on the Learning to be Great Blog.]. Jessica Leitch, David Lancefield, and Mark Dawson, all of PwC UK, have identified “10 Principles of Strategic Leadership” that, when implemented, create the conditions for the development of strategic leaders. Rather, the authors suggest that the development of strategic leaders is about creating the kind of culture in which strategic leaders thrive and grow. Encourage strategic leaders to learn from each other.

Do You Have a Learning Culture? (Part One)

The Performance Improvement Blog

The answer to this question is important because of the impact culture has on an organization. I like this quote attributed to Peter Drucker , “culture eats strategy for breakfast”. Culture used to be considered a byproduct of organizational life. Today, many companies are being quite intentional about culture. So, how do you know what kind of culture you have and, if you want to create a learning culture, how do you know when you have one?

Eight Leader Habits of a Learning Culture

The Performance Improvement Blog

Eight leader habits are essential to a learning culture. These are behaviors ingrained in the routines and rituals of organizations that are continually learning and learning how to learn. Leaders in these organizations do the following: Send the message - Leaders communicate the importance of learning to the organization. Build trust - Employees will invest time and effort in learning if they trust their managers.

Creating a Culture for Learning

The Performance Improvement Blog

The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and appli­cation of knowledge and skills at the individual, team, and organization levels. A culture that supports managing minds is a culture of inquiry; an environment in which people feel safe challenging the status quo, taking risks, and enhancing the quality of what they do for customers, themselves, shareholders, and other stakeholders.

Four False Assumptions About Leadership Development

The Performance Improvement Blog

Deloitte has identified “leadership development” as a major challenge for HR leaders in 2015. From this study, they conclude: Organizations around the world are struggling to strengthen their leadership pipelines, yet over the past year businesses fell further behind, particularly in their ability to develop Millennial leaders. Just because you are in a leadership role doesn’t mean you are an effective leader. and then applying that new found learning.

L&D Professionals: From Trainer to Learning Coach

The Performance Improvement Blog

The most important role of L&D professionals is to coach managers in facilitating learning in organizations. The days of instructor-centered employee learning are over. globalization, workforce diversity, hyper-competition, and demands of a new generation of workers make continuous learning the core activity of organizations today. Companies can no longer depend on L&D departments (and serendipity) to meet the evolving learning needs of employees.

Reasons Why You Need to Create a Learning Culture

The Performance Improvement Blog

I have argued in previous blog posts that organizations need a learning culture because training is not sufficient to develop the necessary competencies of 21rst century workers. For one thing, the learning from training events is often not transferred to the workplace. Also, formal training cannot be responsive to the kind of learning agility that is needed in the high tech, competitive world that we live in today.

Key Elements of a Learning Culture

The Performance Improvement Blog

A “learning culture” is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. A learning culture is a culture of inquiry; an environment in which employees feel safe asking tough questions about the purpose and quality of what they are doing for customers, themselves, and other stakeholders.

Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

Any company, faced with these kinds of disruptive forces must keep learning. Employees must learn how to use new computers and new apps, how to operate new, high tech machinery, how to be responsive to customer demands, how to create innovative products and services, how to manage a multi-cultural, multi-generational workforce, how to work effectively in cross-functional teams, and how to plan for a future that is constantly in flux. Learning is just-in-time, on-demand.

Do You Have a Learning Culture? (Part Two)

The Performance Improvement Blog

In "Part One" of this post, I presented some situations in which espoused values (not necessarily values in use) play a role and examples of instinctive reactions that indicate either the presence or absence of a learning culture. . What did you learn from trying to build the app? What did you learn about developing new products, about collaboration, and about yourself? Both reactions are reasonable, but one is indicative of a learning culture and the other is not.

Top 10 Questions to Evaluate a Learning Culture

The Performance Improvement Blog

In a discussion started by Camilla Keen on LinkedIn, she asks, “In order to find out and evaluate if a company has an effective learning culture, what would be your top ten questions?” I commented: Are leaders communicating the importance of learning (acquiring new knowledge, skills, and capabilities) and holding managers accountable for learning and applying that learning to making a difference for the organization?

Keep Growing Your Organizational Learning Pyramid

CLO Magazine

An Inclusive Learning Growth Pyramid. Some organizations provide myriad opportunities for learning at different levels of the organizational pyramid. An inclusive learning pyramid would help employees at every level to learn the relevant skills and grow to the next level. Careers are no longer narrowly defined by jobs and skills but through experiences and learning agility.”. Onboarding forms the base of the inclusive learning growth pyramid.

Creating a Learning Culture in Highly Regulated Industries

The Performance Improvement Blog

During the first session of a workshop I facilitate for ATD, one of the participants asked, “What does a learning culture look like in an electrical power generation plant, where most of the training is for the purpose of meeting industry regulations?” This is an excellent question that got me thinking about learning in a highly regulated work environment. First of all, one-time, or even annual programs, is not how the vast majority of people learn.

Reprise: Do You Have a Learning Culture? (Part Two)

The Performance Improvement Blog

In "Part One" of this post, I presented some situations in which espoused values (not necessarily values in use) play a role and examples of instinctive reactions that indicate either the presence or absence of a learning culture. . What did you learn from trying to build the app? What did you learn about developing new products, about collaboration, and about yourself? Both reactions are reasonable, but one is indicative of a learning culture and the other is not.

A Year of “The Performance Improvement Blog” in Review

The Performance Improvement Blog

Throughout last year I used this blog to illuminate important leadership and management issues. The topics ranged from creating a learning culture to increasing employee engagement to improving organizational communication to evaluating executive coaching, and more. Here are the links with a short excerpt from each post: How to Create a Learning Culture in Organizations - Organizational learning is not about training.

The Unexamined Leadership Program is Not Worth Doing

The Performance Improvement Blog

If you’re not going to evaluate a leadership development program, don’t do the program! I’m talking about a systematic, evidence-based look at why it was done, what was done, how it was done, what happened as a result, how it can be improved, and what the organization learned from the process. Validation that the correct learning solution has been identified and suggestions for programme improvement. I would add: Reinforcement of learning.

Beyond Training: Three Models

The Performance Improvement Blog

Organizational learning is so much more than training. Three models of learning convey the breadth of options that, depending on what an employee needs to learn, are more effective, cheaper, and easier to implement than formal training programs. One of these models I call “50 Ways to Lever Learning.” This list fits into the push vs. pull model of learning in organizations. Another model is what Bersin by Deloitte calls the “Learning Technology Stack.”

This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

The Purpose of Business is Learning. But none of this is possible without learning. At its core, any high performing organization is about learning; continually using new information to become smarter, better, and more effective. To survive and thrive today, industries need innovation which is essentially about learning. Companies must learn more deeply about their customers and markets. Training Is Not Learning. It’s the Culture.

Learning in a Managing Minds Company

The Performance Improvement Blog

The future of how we learn in our organizations is a popular topic. But unless you are responsible for developing, delivering, managing, and measuring training and learning, keeping up with the latest learning technologies can be overwhelming. The training and learning technology discussions miss the point. Our approach is to suggest new ways of facilitating learning that fit into managing minds. Learning independently. Learning interactively.

Learning in a Managing Minds Company

The Performance Improvement Blog

The future of how we learn in our organizations is a popular topic. But unless you are responsible for developing, delivering, managing, and measuring training and learning, keeping up with the latest learning technologies can be overwhelming. The training and learning technology discussions miss the point. Our approach is to suggest new ways of facilitating learning that fit into managing minds. Learning independently. Learning interactively.

Leaders Learning about Learning

The Performance Improvement Blog

Recently, I conducted a workshop for the leadership team of a company that wants to increase the impact of its training programs. I explained the limitations of formal training and the need for taking an organizational learning perspective. I argued that in order for any kind of learning intervention (training, coaching, mentoring, action learning, etc.) They wanted to know specifically what they could do to facilitate learning.

2015 - Year of the Learning Culture

The Performance Improvement Blog

The theme that cuts across most of my blog posts from last year is creating and sustaining a learning culture in organizations. As a way of review, I’ve selected five blog posts about a learning culture from 2015 that have the most interest for readers. Training Culture vs. Learning Culture What’s the difference between a “training culture” and a “learning culture”?

The Performance Management Myth

The Performance Improvement Blog

In an article for T+D titled, A Closer Look: Myths vs. Reality in Training , Pat Galagan presents a number of provocative challenges to popular assumptions about training and learning. I’ve written previously about the importance of creating a learning culture in organizations. Performance management systems that are based on the talent-is-fixed belief are a barrier to creating a learning culture.

50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. Instructor-centered class (fact to face) – traditional classroom in which instructor controls the content and learning process.

A Manager's View of Employee Learning

The Performance Improvement Blog

Having retired from the auto industry, he is now an executive coach focused on improving Emotional Intelligence (EQ) in leaders. I love the sense of understanding, enthusiasm and acceptance the leadership team conveys here regarding their role in learning. As you might expect, based on my input to a previous blog (3/25, Training Isn’t Learning ), I was delighted to see the emphasis on the necessary role of the manager!

Harry Levinson 1922-2012

The Performance Improvement Blog

We lost one of the giants in the study of organizational learning and performance this week. Harry Levinson died at the age of 90 after a long and productive career making organizational leaders aware of the importance of psychological dynamics to their employees and themselves. Levinson was one of the first to speak about the impact of organizational culture on worker performance. Levinson had some strong words for organizational consultants.

Are Managers Too Busy to Learn?

The Performance Improvement Blog

One of the barriers to creating and sustaining a learning culture in organizations is the no-time myth. Managers resist attending formal training events and participating in other kinds of learning activities (elearning, mentoring, coaching, action-learning, communities of practice, internal wikis, etc.) The problem is that managers don’t make learning a high priority. This is learning, too, and takes little, if any, extra time.