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How You Can Create Bulletproof Employee Documentation

KnowledgeCity

Employee documentation is a vital part of running a business. But when documentation is done incorrectly, the company can be exposed to legal risk. But what exactly is employee documentation? How can an organization create bulletproof employee documentation to ensure business continuity? What is Employee Documentation?

Create 52
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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Managing and measuring coaching in the new normal

CLO Magazine

Most companies around the world rely on coaching for learning and development. According to Chief Learning Officer’s annual Learning State of the Industry report, coaching was rated among the top three delivery methods for learning. percent expect the use of coaching to increase throughout the next 12 to 18 months. Further, 55.8

Coaching 108
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12 Sales Coaching Tools for Onboarding and Upskilling Sales Reps

BigTinCan

Most discussions about sales coaching tools involve listing a bunch of options as though all sales coaching tools are the same thing. Broadly speaking, modern sales coaching tools fit into one of two categories: Direct Feedback: Provides performance feedback based on practice or live sales calls. They’re not.

Sales 111
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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

Did you know that companies such as Paychex, 3M, and Honeywell are getting better results by incorporating video-based practice and coaching within their L&D strategy? From sales pitches to soft skills, learners are becoming top performers by applying and validating knowledge transfer using the unique benefits of video.

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Performance management in tough times

CLO Magazine

The performance management system has evolved to document bad behavior to a business driver and the way performance management discussions are conducted has dramatically improved. Some organizations proclaim they have eliminated the classic performance appraisal system. Performance basics.

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10 Sales Coaching Tools

Ed App

With companies wanting to close more deals and increase revenue, a variety of sales coaching tools are available for sales managers to develop lessons, improve performance, correct ineffective sales techniques, and mentor their sales representatives. Sales Coaching Tool #1 – EdApp. Sales Coaching Tool #2 – uQualio.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.