PDG

MAY 17, 2021

Virtual team meetings and one-on-one sessions are also great ways to model the behavior you want your sales reps to exhibit with customers, so treat these virtual gatherings the same way you’d treat a client call. Build a narrative: Bring features and benefits to life by creating a story that will resonate with the customer.

Sales 52

Sales Teams Strategy Virtual World 52

Talented Learning

FEBRUARY 27, 2019

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process? And what does effective customer education actually look like?

Podcasts 40

Podcasts Podcaster Podcasting Custom 40

PDG

OCTOBER 6, 2022

Virtual team meetings and one-on-one sessions are also great ways to model the behavior you want your sales reps to exhibit with customers, so treat these virtual gatherings the same way you’d treat a client call. Build a narrative: Bring features and benefits to life by creating a story that will resonate with the customer.

Sales 40

Sales Teams Strategy Virtual World 40

Hurix Digital

APRIL 10, 2023

Digital transformation is the use of technology (which may be of any sort) to help you improve your business by making your people and processes more productive, efficient, and effective. How to Increase the Productivity of Employees Using Digital Transformation? Its standard tools are forums, chat groups, and social media platforms.

Digital 40

Digital Virtual Classroom Compliance Training Augmented Reality 40

Rapid eLearning

APRIL 5, 2011

A few days ago I came across this thread in the user community. Dave’s question (and the feedback he got) really speak to the value of the user community and why you need to be part of it if you aren’t already. Production tips come from people who produce. Some of my best ideas come from the questions I get from the community.

Community 76

Community Authoring Tools Tips Rapid eLearning 76

E-Learning Provocateur

JULY 29, 2013

In terms of supporting the moocers in the organisation, I envisage L&D pro’s undertaking activities such as facilitating communities of practice, setting up buddy programs, and organising external meetups. Does the company have an ethical responsibility to help the community through MOOCs? Networking.

Diversity Training 267

Diversity Training Blended Learning ROI Classroom 267

The Performance Improvement Blog

JULY 31, 2014

Encourage risk-taking – Organizations that seek new solutions to old problems, creativity and innovation in their operations and products, employees who “think outside the box” and “walk the talk”, need to allow managers to make mistakes and learn from those experiences. This learning cannot be left to chance.

Culture 229

Culture Coaching Trust Performance Support 229

Xyleme

JULY 6, 2023

Industry experts unveiled strategies to overcome the issue of content organization and structure, empowering attendees to find the right content at the right time, ultimately driving productivity and enhancing the learning process. It was truly a catalyst in creating an invaluable community of practice.

Conference 52

Conference Xyleme Industry Training 52

E-Learning Provocateur

OCTOBER 6, 2015

Students are customers, and increasing competition, deregulation and even the emergence of MOOCs has shifted power into their hands. If students are customers, by extension so are employers. What about online social education and Communities of Practice? Community of Practice Case Study.

Blended Learning 100

Blended Learning Scanning Social Networks Instructional Design 100

IT Training Department Blog

NOVEMBER 9, 2023

By investing in the right general technical training as well as custom technical training, businesses can equip their employees with the essential skills needed to close the digital talent gap and adapt to the ever-changing technological landscape. But what about more specific training for custom company technology and processes?

Digital 107

Digital Skills Blended Learning Custom eLearning Development 107

TalentLMS

APRIL 23, 2015

Remember, eLearning is all about people, process and product management. The product part talks about the final system that hosts your learning solutions. What tools are needed to develop a learning organization through a strong community of practice? The post People, Process and Product.

Diversity Training 40

Diversity Training eLearning Consultant Productivity Product 40

TalentLMS

APRIL 23, 2015

Remember, eLearning is all about people, process and product management. The product part talks about the final system that hosts your learning solutions. What tools are needed to develop a learning organization through a strong community of practice? The post People, Process and Product. Tips eLearning'

Diversity Training 40

Diversity Training eLearning Consultant Productivity Product 40

Matrix

NOVEMBER 1, 2018

When I first started out as a corporate trainer it was very easy for me as I mainly focused on customer service courses and I had been a customer service representative with that particular company for a while. Communities of practice are excellent learning venues.

Communities of Practice 61

Communities of Practice Podcasts Podcaster Podcasting 61

learnWorlds

FEBRUARY 16, 2022

Developers traditionally used No-code tools to prototype their ideas and move quickly to MVP (Minimum Viable Product). The no-code movement will make it easier than ever for community groups, nonprofits, and NGOs to build purpose-built learning apps for their causes. No-code platforms offer less customization than low-code ones.

Mobile 98

Mobile LMS Course Docebo 98

Actio Learning

JANUARY 27, 2022

and methods of collaboration (social, communities of practice , etc.). Who are the customers? Resource library : The organization had extensive resources but worked to reorganize libraries to make them practical development resources. sources of information ( resource repositories , job aids, etc.),

Blended Learning 52

Blended Learning Compliance Training Blended Authoring Tools 52

Logicearth

AUGUST 24, 2022

This is as true in learning as in anything else: whether it’s microlearning, cohort-based, blended, building communities of practice, or whatever form it takes, if you’re clear on the purpose, everything becomes easier. They can bring a different view of the world to our customers. They can push and support our customers better.

Blended Learning 59

Blended Learning Brandon Hall Exercise Learning 59

BrainCert

JUNE 12, 2023

With the use of an LMS, businesses can save money on traditional training tools and provide customized learning experiences that accommodate different learning styles. Online forums, communities of practice, and virtual collaboration spaces facilitate peer-to-peer learning and enable the exchange of best practices.

Corporate eLearning 52

Corporate eLearning Diversity Training Association Learning Management System Digital 52

Clark Quinn

APRIL 21, 2020

Just as organizations been using inspirations from animals to guide new thinking in products, here we’re looking at inspirations for how to work together better. Environmental monitoring isn’t new, as most organizations track market trends, competitive analysis, customer sentiment, and more. Organizational Equivalents.

Lesson 211

Lesson Collaboration Trust Organization 211

Logicearth

AUGUST 24, 2022

This is as true in learning as in anything else: whether it’s microlearning, cohort-based, blended, building communities of practice, or whatever form it takes, if you’re clear on the purpose, everything becomes easier. They can bring a different view of the world to our customers WHY is that useful?

Blended Learning 52

Blended Learning Brandon Hall Exercise Learning 52

Clark Quinn

FEBRUARY 17, 2010

While your department creates online and classroom courses on how to use the company’s main products, you see the need for more advanced-level training. If you have hundreds of user communities, you should have hundreds of portals. You can use web services to pull together custom, user-centered portals on top of all this information.

Portal 150

Portal Wiki Communities of Practice Site 150

Clark Quinn

MARCH 2, 2009

There’ll be flexible customized learning paths, that will not only skill you, but introduce you into the community of practice. They’ll also be looking for opportunities to introduce new tools that can augment the community capabilities, and create new learning, communication, and collaboration channels.

Metrics 100

Metrics Communities of Practice Community Big Question 100

Obsidian Learning

FEBRUARY 17, 2020

Or include a short video clip featuring new members of your community of practice website. To maximize the social impact, we recommend customized video-based learning rather than using off-the-shelf components. Production costs have gotten much lower, and the technology is more readily available.

Benefits 76

Benefits Video Blended Learning Association Learning Management System 76

eLearning 24-7

APRIL 11, 2024

Someone came up with the idea of an LCMS (RIP) Community of Practice (yuck, first it went the way of the dodo bird, then has made a comeback – just like the dodo bird – which is being re-created genetically). At the time, PL was a dominant player in the industry, with lots of loyal (aka recurring revenue) customers.

Ideas 84

Ideas Learn.com SumTotal SkillSoft 84

E-Learning Provocateur

SEPTEMBER 3, 2009

But of course, tweet scanning also falls into the Customer Service portfolio. Organisations shouldn’t be scared by this; in fact, it presents you with an opportunity: Why not respond to the customer, remedy their issue and turn their loyalty back around? What an opportunity to win new customers! Active tweeting.

Twitter 198

Twitter Scanning Social Networks Business 198

CLO Magazine

JANUARY 5, 2022

During the pandemic, traditional L&D strategies proved inefficient in delivering the same value to the customers. The pandemic also brought “time to market” of new products and services in some industries, such as technology, down to three months. The business world needs metrics beyond efficiency and productivity.

Metrics 89

Metrics Lesson Performance Support Unison 89

Acorn Labs

MAY 29, 2023

A strong sales capability set helps organisations identify and target potential customers, creating effective sales processes sales strategy and driving revenue growth. As an example: Account management and customer retention Sales data analysis and reporting Sales presentation and negotiation skills. What is sales capability?

Sales 52

Sales Performance Support Performance Business 52

Acorn Labs

MAY 29, 2023

A strong sales capability set helps organisations identify and target potential customers, creating effective sales processes sales strategy and driving revenue growth. As an example: Account management and customer retention Sales data analysis and reporting Sales presentation and negotiation skills. What is sales capability?

Sales 52

Sales Performance Support Performance Business 52

The Performance Improvement Blog

DECEMBER 16, 2015

Performance measurement – learning from measures of performance such as sales figures, production numbers, and customer service feedback. Experiments – gathering evidence in a controlled environment to support or refute a particular change that is being proposed (for example, testing an innovation in the product development process).

Simulations 100

Simulations Case Study Wiki Performance Support 100

Nick Leffler

FEBRUARY 15, 2015

I’ve already covered the wonderful topics of crowdsourcing , idea management and design and yesterday’s communities of practice. Nobody wants or needs to see the mess that is created, just the final beautiful finished product that emerges from the kitchen. This is my favorite topic out of the four. John Stepper.

Atlassian 100

Atlassian Social Networks Authoring Tools Enterprise 100

eLearning 24-7

AUGUST 6, 2010

Other graphs: Completed work, Competencies and Communities (more on that later). Here is how it works – the basics that is: Reports run against the real-time transactional DB (each customer has their own DB instance). Kodak embraced them to a point, but kept their initial camera products. This is all included in the price.

Plateau 64

Plateau System Productivity Product 64

Acorn Labs

JULY 9, 2023

Bad news first: The rate of product, service and technological development isn't likely to slow, which means you need to look inward and figure out how you can keep ahead of your competitors or keep pace. So, consider customer demands, corporate strategy, emerging technologies and any other environmental factors in your answers here.

Effectiveness 52

Effectiveness Assessment Leadership Metrics 52

Acorn Labs

JULY 9, 2023

Bad news first: The rate of product, service and technological development isn't likely to slow, which means you need to look inward and figure out how you can keep ahead of your competitors or keep pace. So, consider customer demands, corporate strategy, emerging technologies and any other environmental factors in your answers here.

Effectiveness 52

Effectiveness Assessment Leadership Metrics 52

Clark Quinn

AUGUST 3, 2009

Heck, they can clone a product in months, or less. You’ve got to have the ‘total customer experience’ locked down, and that means optimal execution is just the cost of entry. Thriving is going to require continually introducing improvements: new products, new services.”. You’ve got to be agile!”. A: “Heck no!

Conversation 113

Conversation Wiki Communities of Practice Social 113

Obsidian Learning

AUGUST 27, 2020

If participation in communities of practice has been limited, now might be the time to remind employees to both contribute if they have specialized knowledge, and consult if they require help. Think along the lines of: Short, low production value videos that can be sent by e-mail or housed on the company website.

Environment 59

Environment Blended Learning Virtual Classroom Performance Support 59

Learnnovators

SEPTEMBER 2, 2015

A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. Berkeley is the birthplace of the cyclotron, California cuisine , and custom coffee roasting in the United States. Jay: The Internet Time Alliance is a community of practice.

Blended Learning 167

Blended Learning Social Networks Internet Informal Learning 167

bozarthzone

MAY 23, 2011

MikeHale: You can get a premium template for $100 and tweak it, you don't need to do a whole custom design. Talking about making your corporate blog better, or tweaking your leadership academy, or communicating with a global workforce, or finding the best productivity apps for the organization-issued smartphones?

Social Learning 97

Social Learning Social Social Networks Twitter 97

Obsidian Learning

NOVEMBER 25, 2019

Employees expect in-house microcontent to be like their experience on Google and YouTube, but customized to the company, and perhaps even their job role. fatality prevention, productivity, reduced environmental impact, first in class service delivery). Everyone’s doing it—or at least that’s how it feels. And expectations are high.

Case Study 84

Case Study Search Photo Forum 84