Jay Cross's Informal Learning

APRIL 10, 2010

Informal SharePoint. Informal RSS Feeds. Informal Communities of practice. Informal Community e-news. Informal Guerilla video (Flip cams). Informal iPad Leadership Channel. Informal SpacedEd Reinforcement.

Case Study 72

Case Study Social Networks Wiki SharePoint 72

Instilled

JULY 2, 2019

From email and messaging apps to social media and Alexa, it’s rare to feel completely disconnected from technology (without taking what may seem like drastic measures). So how can smart organizations seize this potential to reach employees and stakeholders with effective learning? Facilitate informal learning and mentoring.

Learning Technologies 40

Learning Technologies Technology Learner Communities of Practice 40

Jay Cross

JULY 7, 2013

We’re seeing a more interactive model of learning. Think about how you learn a new software program. Communities of practice , a term coined by Institute for Research on Learning staff. Learning is a condition of continuing membership in that community. It’s always informal. Barn raising.

Communities of Practice 85

Communities of Practice Community Learning Research 85

Clive on Learning

MARCH 8, 2013

Learning professionals have no real difficulty in supporting the formal element of their work, i.e. providing access to courses. Here, LMS functionality is provided within the context of your principal day-to-day tool for learning, knowledge-sharing and collaboration, not the other way round.

Performance Support 95

Performance Support Saba Support Blended Learning 95

Learnnovators

JULY 6, 2015

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. A community grows through conversation, collaboration, and showcasing of work in progress.

eLearning Strategy 133

eLearning Strategy Strategy Blended Learning Community 133

Jay Cross

MARCH 29, 2015

It’s learning to know versus learning to be. Most of what we learn, we learn by interacting with others. Sharing is an act of learning and can be considered your responsibility for the greater social learning contract.

Social Networks 36

Social Networks Wiki Summary Social Network Analysis 36

CLO Magazine

OCTOBER 23, 2012

Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative.

Performance Support 72

Performance Support Performance Mentoring Suite 72

CLO Magazine

JULY 8, 2013

Last year, this survey showed that while CLOs shifted their emphasis away from classroom-based, instructor-led training (ILT) toward e-learning, the overall portfolio hasn’t changed very much. Economy Driving Small Shifts CLOs are using the full range of options for learning delivery. What’s Going to Change?

ILT 66

ILT CD-ROM Asynchronous CLO 66

Jay Cross

DECEMBER 7, 2009

Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. The social learning revolution has only just begun. Furthermore, far too many CLOs take no responsibility for the social media that makes collaboration work. Now’s the time.

Social Networks 40

Social Networks Wiki IBM Metrics 40

eLearning Learning Posts

DECEMBER 7, 2009

So without further set, I’m happy to announce the Top Posts as defined by Social Filtering - meaning by everyone involved directly or indirectly in eLearning Learning. You can see more detail of how this works here in Curator Editor Research Opportunities on eLearning Learning (and see how you can be involved).

Blended Learning 73

Blended Learning Social Networks Compliance Training Google Wave 73

Jay Cross

MAY 30, 2009

That first round of e-learning largely failed for precisely this reason. You can’t remove the humans from learning. Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. New communities have different requirements than old.

Technology 38

Technology Wiki Metrics CLO 38

eLearning Learning Posts

SEPTEMBER 8, 2010

So here are the top posts based on social signals via eLearning Learning for August 2010. My e-Learning Don’ts - MinuteBio , August 8, 2010 Here is a list I compiled of things I think should NOT be done when designing e-learning courses. Social media is a fad. What are Learning Analytics? I know I did.

Augmented Reality 83

Augmented Reality Blended Learning Social Learning Social 83

Jay Cross

FEBRUARY 17, 2013

The 20 percent: learning through others. Learning is social. People learn with and through others. Conversations are the stem cells of learning. Effective managers encourage their team members to buddy up on projects, to shadow others and to participate in professional social networks.

Diversity Training 51

Diversity Training Social Networks Communities of Practice Forum 51

Living in Learning

AUGUST 23, 2009

The type of learning that is rapidly trending upward is informal learning. My choice of new tactics is applying the concept of a learning continuum that takes a holistic approach to the whole learning pie, and at the same time, embracing the potential of five different moments of learning need.

Performance Support 113

Performance Support Design Support Instructional Design 113

Acorn Labs

FEBRUARY 27, 2023

I love not only having great communities of practice with people that are in the industry, but also obviously, helping that next generation of learning designer with the right mindset and skills to succeed. If you had to boil down one key lesson from your experience in the learning industry, what would it be?

Digital 52

Digital Metrics Performance Support Performance 52

Acorn Labs

FEBRUARY 27, 2023

I love not only having great communities of practice with people that are in the industry, but also obviously, helping that next generation of learning designer with the right mindset and skills to succeed. If you had to boil down one key lesson from your experience in the learning industry, what would it be?

Digital 52

Digital Metrics Performance Support Performance 52

Jay Cross's Informal Learning

FEBRUARY 17, 2009

Through their presentations at conferences, Allison Rossett, Elliott Masie, Gloria Gery, and scores of other awesome teachers have shaped the thinking of the greater learning and development community of practice. Interesting spaces - informal meeting and/or socializing space. Response 16 Relevant practical papers.

Conference 36

Conference Authoring Tools Diversity Training Compliance Training 36

Jay Cross

MAY 26, 2015

In the same vein, I talk about Working Smarter instead of informal learning, social learning, and so forth. Some people denigrate informal learning but nobody’s against Working Smarter. Your organization already has a workscape where people are learning to work smarter. Mentors, coaching.

Metrics 36

Metrics Compliance Training Social Networks Wiki 36

Learning Visions

SEPTEMBER 22, 2009

A campaign that’s a continuous storyline involving a set of adventures and characters (learners) to achieve a set goal… Design and develop learning campaigns that involve storylines, adventure, social media, people – every campaign has a structure to it – there is a formal development/design process.

Blended Learning 100

Blended Learning Sexual Harassment Training Market Games 100

Jay Cross's Informal Learning

JULY 12, 2010

Cross is a champion of informal learning, Web 2.0, He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. Quality in eLearning (Bogota), LearnX (Melbourne), and Learning Technology (London).

Informal Learning 73

Informal Learning Performance Support Informal Support 73

Jay Cross

APRIL 16, 2013

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Because organizations are oblivious to informal learning, they fail to invest in it.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Learnnovators

JULY 29, 2015

Increasingly the human workforce will have to take on the unstructured work that requires skills like judgement, decision making, pattern sensing, emotional intelligence, social intelligence, and more. The remaining tasks will require individuals who fundamentally think differently about work and learning.

Diversity Training 133

Diversity Training Blended Learning PKM Community 133

Jay Cross's Informal Learning

JULY 1, 2009

An active community of practice is a different animal from a bottom-up knowledge management network or a corporate news channel. New communities have different requirements than old. Furthermore, people throughout the organization will need to share the burden of helping everyone learn. We’re all in this together.

Skills 40

Skills Wiki LearnTrends Attitudes 40