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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.

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5 Questions for Making Better Customer Education Content

TechSmith Camtasia

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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15 ways a successful LMS for onboarding can ramp velocity for your organization ???

Docebo

The key purpose is to spark new employee engagement and ramp-up learners as quickly as possible by providing them with training materials they need to be successful in a particular role (and because an LMS requires so many resources, time *to ramp* is money). . Onboarding customers. #3. Decrease customer churn.

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5 New Year’s Resolutions for Customer Education in 2021

Cloudshare

Ready to start 2021 strong with an awesome customer education program done right? Here are 5 must-haves to take your customer education to the next level this year. How many are already on your list of intelligent New Year’s Resolutions? Refine Your Format to the Customer Need. Align Your Goals in Advance.

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Introducing CourseArc’s New Block Edit Feature!

CourseArc

Design-wise, we updated the interface with a sleeker and more streamlined new theme, so there’s less distraction and more emphasis on the actions you care about most. But the real news is the improved performance. Now most content blocks display a new editable settings panel. A list of assets (on the left side).

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