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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers.

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Streamline Training Programs with Managed Learning Services

Infopro Learning

Employee training programs may start off well with dedication and focus, but over time, their effectiveness can decline due to a decrease in expertise and a shift in business priorities towards new projects, causing them to falter. What are Managed Learning Services? Why use Managed Learning Services?

Services 419
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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in.

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Customized Training in 2024: The Role of Managed Learning Services

Infopro Learning

However, not every organization in today’s rapidly evolving landscape can allocate the time, resources, and expertise to develop, deploy, and manage comprehensive training programs. These outsourced services will span training delivery, learning consultancy, curriculum design and development, and consequential services.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Xyleme: The Ultimate Authoring Tool for Creating and Publishing Learning Content

CommLab India

Xyleme is an authoring tools suite for creating and publishing learning content, such as eLearning courses, training materials, and technical documentation and this blog will help you understand the basic features, services, and use cases of the platform.

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Custom eLearning Services: Your Key to Interactive and Immersive Learning Experiences

Brilliant Teams

Custom eLearning Services: Your Key to Interactive and Immersive Learning Experiences In a world buzzing with information, learning has evolved beyond traditional classrooms. Custom eLearning services are the game-changers, offering a key to unlock interactive and immersive learning experiences.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.