Job Aids – What you should know

Adobe Captivate

What is a Job Aid? A Job Aid in the Adobe Captivate Prime LMS is any kind of content, such as a document /excel sheet/ video, that helps a user do their job/ complete a task. For example, a customer service executive dealing with product returns or exchanges on an online portal, could use a video tutorial to understand the steps required to fulfill a return request. A learner can explore the available Job Aids in the catalogs. Roles and Job Aids.

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How to Develop Training Materials the Right Way [Free PDF Guide]


If you decide to use a written training manual, you’ll love this guide: “How to Develop a Training Manual” is a free downloadable PDF that makes writing a training manual easy. There are many ways to organize training materials , but in most cases, a job- or task-based system is best. Handing Off Customers to Implementation Team. Show their applied knowledge on the job? Remember that your job as a training material developer isn’t just to present information.

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How to Create Job Aids that Skyrocket Your Team’s Performance

TechSmith Camtasia

Job aids are like Cliffs notes at work that give just the right information at the right time. When well-written, they save time, increase accuracy, and improve job performance. Learn how to create effective job aids, even if you’ve never made one before, or make existing ones better.

How to Build Custom Reports in Knowledge Guru Drive

Knowledge Guru

Each Knowledge Guru app allows you to customize your reports to include the information you want and filter out what you don’t. Quick Steps for Building a Custom Report in Drive. Expand the Reports option within left-hand navigation pane, and select Custom Report Builder.

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Agile Microlearning Explained

pdf Time Learned 100 90 80 70 60 Test 1 Test 2 Test 3 Test 4 Re te nt io n. (% ) You've probably experienced short- term retention after cramming. on their job requirements. OttoLearn allows the trainer to provide custom. COGNITIVE SCIENCE BEHIND OTTOLEARN v1.1

Customize Your Certificates


Several of our features in our Pro Plan fall into customer training such as hiding Mindflash branding, Course Catalogs, being able to sell courses, custom domain, and now Custom Certificates. There are several functions in the Custom Certificate editor.

Yo Quiero Learning! Taco Bell Spices Up Training

CLO Magazine

We wanted to make it easier for employees to get training materials and easier to understand why we launch the products that we do and how it relates to our customer insights,” she said. “It’s Ghosts of menus past include the Naked Chicken Chalupa, Cheetos Burrito and Chicken Biscuit Taco.

Learning = getting the job done

Jay Cross

Content and planning have become secondary to getting the job done. blends the data they collect about their visitors and social networking to dynamically generate a customized user experience. DevLearn marked a significant shift in the field of corporate learning.

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Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

redeploying training staff as mentors, coaches, and facilitators who work on improving core business processes, strengthening relationships with customers, and cutting costs. PDF) and his associated blog post Learning + Knowledge = ? The Big Question this month is Workplace Learning in 10 Years : If you peer inside an organization in 10 years time and you look at how workplace learning is being supported by that organization, what will you see?

Now Hiring: Summer Intern for BLP’s Learning Services Team

Bottom-Line Performance

be anything from a custom video to an e-learning program to a series of PowerPoint. View the official PDF Here. job opportunity e-learning instrucitonal design internship jobCan You Tell a Good Story?

Using Custom Artwork to Build Beautiful eLearning Without Breaking the Budget

eLearning Architect

Despite the large number of people expected to engage with this content, we didn't have a huge budget for creating custom graphics and imagery. And therefore it was my job to come up with a solution that was going to delight our client and not eat into our margin.

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Tag It in Snagit: Improve Customer-Related Content Management in Sales

TechSmith Camtasia

Getting behind as a result of distractions can mean lost deals, missed opportunities, irritated customers, and unnecessary stress. I don’t necessarily need to send to Word or create a PDF or save locally to my desktop—simply let the information live in Snagit. .

Innovative LMS Features: Real or Hype?

Talented Learning

As a result, many organizations limit their microlearning scope to the classification of discrete digital assets, such as video clips, Microsoft Office documents and PDF files. One thing you can count on from learning systems – there’s never a lack of new LMS features to grab your attention.

5 Tips to Teach Concepts Through E-learning

CommLab India

Provide job-aids in the form of PDF files and hyperlinks. These can be in the form of PDF files, hyperlinks, course handouts, etc. eLearning Design Custom eLearning

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The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. They do a great job when creating interactive learning. And some, like Lectora and SoftChalk (PDF, 2.7 PDF documents can be checked using tools such as PAC3.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. They do a great job when creating interactive learning. And some, like Lectora and SoftChalk (PDF, 2.7 PDF documents can be checked using tools such as PAC3.

How can I start my own e-learning business?


Research your customer’s need and business requirements: You need to evaluate and validate the competition in the market according to your customer’s need. Research the customer’s need, comprehend their pain points and compare the solutions given by your competitors. Formulate an online course model: If you have sketched the skills, potential, and got an overall idea about the targeted customers, then formulate the best course model that you can follow.

McDonald’s Selects Inkling to Deliver Critical Operating Procedures to More Than 750,000 Workers


By eliminating printed paper, PDF and Word files, Inkling enables the real-time delivery of standard operating procedures to over 14,500 locations. Today , over 82% of employees still use some paper-based job aids to do their work. In contrast, Word and PDF files deliver static and passive experiences. By delivering operational consistency, Inkling’s customers drive exceptional customer experiences.

Time Estimates for eLearning Development

Experiencing eLearning

For graphics , my estimate depends on how much custom development I’m doing and how much will be provided by the client. If I’m creating a custom template and a lot of graphics, this should be 66. This is a free interactive PDF download, but it requires registration.

5 keys for Section 508 Compliance and Web Accessibility

Web Courseworks

Tabbing for screen reader accessibility: Our instructional designers learned how to use the Jobs Access with Speech (JAWS) screen reader to test accessibility of content for visually impaired learners. Will your course on over-the-phone customer service training be offered to deaf learners?

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Save your clients from themselves

Making Change

“Our job is to give the client what they want.” But decades later, I’d say this instead: “Our job is to make the client look good.” ” Often this means, “Our job is to save our clients from themselves.”

How to Develop Product Knowledge Training for your Business


Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. Better supports your customers. The customer journey.

Create a Corporate Training Program that Sticks: Part 1 – Defining Your Problem

TechSmith Camtasia

Download the PDF at the end of this post to learn more. Imagine someone asks you, “Can you create some training videos to help our customer service team?”. What is the customer service team actually struggling with?

The Different Ways We Learn: Hard Skills vs. Soft Skills

Learning Wire

If these skills are needed immediately, on-the-job training may be the best option. Download the infographic (pdf). As our new infographic shows, we use different areas of our brains when we learn new hard skills and soft skills.

Welcome to our Course Collection

Unicorn Training

Let’s say you have a job interview and your prospective employer wants you to deliver a short presentation on yourself using PowerPoint. You can grab a printed copy from your Customer Success Manager or pick one up at our stand (#L10) at the upcoming Learning Technologies Exhibition.

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How to Make Onboarding Training Fun & Exciting for New Employees


The microlearning structure also helps new hires learn faster — getting them job-ready quicker. Game-based training on the other hand transforms that PDF content into a game, so employees learn as they play. You’ve just spent weeks (maybe months) looking for the perfect new candidate.

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How ePUB Solutions Can Streamline Large Scale Digital Publishing Projects

Hurix Digital

With this gigantic task at hand, publishers are looking towards freelancers to get their job done. Customized content for different platforms – Each and every internet platform needs a different treatment. Here are 10 Benefits of Converting PDF to ePUB.

Tracking Player Progress

Knowledge Guru

The authoring tool does a nice job of describing your report options so this article will not detail all options. If you want to compare performance across groups , you can access a report whose name will mirror whatever name you created for your FIRST custom user registration field.

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Q3 update and Q4 preview

Unicorn Training

With this last course, Conduct Rules, now applying to nearly everyone in financial services, we’ve invested heavily in creating individual case studies for nearly every job role in financial services! Going forward this course will be known as Treating Customers Fairly.

Have We Forgotten What Microlearning Means?


Bite-sized learning, on its own, cannot guarantee that employees remember the knowledge that they need to know to do their jobs, that the knowledge they have is being translated to their on-the-job behaviors, and that it’s having a measurable result on the business.

The 6 critical soft skills your sales team can learn online


They’re able to Google the lowest price of a service, or the ingredients of a product, watch YouTube videos to learn how to use features, and scan Facebook for reviews from past customers. The easiest way to make a sale is to give customers what they want and need.

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Hands On Guide: How We Used iBooks Author to Replace PC-Based eLearning

Bottom-Line Performance

As development increases with iBooks Author, we predict there will be many custom Keynote and HTML5 widgets available for purchase and free download from independent developers. While you must start with one of Apple’s preset templates, it is easy to customize.

7 Reasons Why You Should Revamp Your Old eLearning Courses

Hurix Digital

For example, it was just a few years ago that publishers would transform their prints books into PDF files. One way to go about is to re-evaluate your employees and organizational needs and then customize the eLearning content to help achieve their learning objectives.

Simple Anatomy of SCORM-based E-Learning

Integrated Learnings

I just want to get my content to my customer in a form that they can use it! It turns out I had to know most of that stuff for my job. For example, to add a referenced file like a PDF or video. By Jonathan Shoaf. I remember the first time I heard the term SCORM.


Heutagogy, Self-Directed Learning and Complex Work

ID Reflections

Job descriptions are giving way to or soon will give way to competency-based profiles ( primarily because it is going to be difficult if not impossible to capture aspects of jobs we are not even aware of ).

New technologies for internal trainers


This great effort with little reward ultimately leads to companies occasionally going back to the classic pdf, which overcomes these obstacles but results in a poor deliverable in terms of possible interactivities and multimedia that the online training offers.

How to use an LMS for product training


Product training may be used to onboard new customers, demonstrate product use, update customers on product enhancements or to create certification programs. This provides a seamless, easy to access way for customers to get the information they need to succeed with your product.