The Ultimate Customer Training Program Checklist (Downloadable PDF)


Launching a customer training program with a learning management system (LMS) doesn’t have to be an overwhelming task. At LearnUpon, we’re big advocates of helping businesses launch seamless, friction-free customer training programs with their LMS.

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LearnDash Program with 10,000+ Users


His learning program boasts over 10,000 active users going through his training program. These three tools used together are powering some of the most robust LearnDash powered programs to date. The design itself creates a culture of better customers and better use of program.

How to Develop Training Materials the Right Way [Free PDF Guide]


Training materials are one of the core pieces of your training program—if they’re not compelling and useful, your training is going to lose effectiveness. If you don’t have an overall objective for your training program , start with that. If you decide to use a written training manual, you’ll love this guide: “How to Develop a Training Manual” is a free downloadable PDF that makes writing a training manual easy. Handing Off Customers to Implementation Team.

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Finally! A Brain-Based Consultative Sales Program


Instead, we focus on developing sales capability and performance that is based on neuroscience and customized for your team. This research forms the basis of the Consultative Sales Model, which is a visual map that we use in the CSC program. Each component of the model represents the core competencies introduced in the program. The program includes: Background Surveys. Consultative Sales Planner (PDF). Speaking Your Customer’s Language.

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Customer Training – Best Practices

eLearning 24-7

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Not only that, but it will resolve and solve for that matter a lot of challenges, issues and even worries on the part of each and every one of them – i.e. your customer base. Some folks like to refer to customer training as customer education. The term back in the day was simply providing customer training.

Consider Rapid E-learning to Custom Online Training Module in Minimum Time

CommLab India

What is your best option when it comes to developing a custom online training module in minimum time? However, rapid e-learning mostly means the quick production of e-learning courses without the use of complicated programming software or techniques. eLearning Design Custom eLearning

MagicBoxTM is Exhibiting at ISTE 2019


The theme for the program this year is “Bold Educators Activate Change.” The platform is equipped with a state-of-the-art conversion tool, which can convert PDF files to high-fidelity, IDPF compliant, ePub3 format , with a click of a button.

XML Workflow: The New Content Process Publishers Need

Magic EdTech

It’s also compatible with programs that make it accessible for the visually impaired and people with other disabilities. XML organizes information into categories in a way that doesn’t require programming.

Podcast 22: Launching a Learning Portal – With DirectEmployers Association

Talented Learning

If you don’t fully understand your audience’s learning needs, preferences and behaviors, your program is at risk. Also, we offer punch lists in PDF format. But selling that same content in bulk through corporate customers or partners can be even more demanding.

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Yo Quiero Learning! Taco Bell Spices Up Training

CLO Magazine

We wanted to make it easier for employees to get training materials and easier to understand why we launch the products that we do and how it relates to our customer insights,” she said. “It’s Ghosts of menus past include the Naked Chicken Chalupa, Cheetos Burrito and Chicken Biscuit Taco.

Create a Corporate Training Program that Sticks: Part 1 – Defining Your Problem

TechSmith Camtasia

Download the PDF at the end of this post to learn more. Imagine someone asks you, “Can you create some training videos to help our customer service team?”. What is the customer service team actually struggling with?

How Course Creators Can Improve Their Affiliate Marketing Programs with Dustin Howes


Learn about how course creators can improve their affiliate marketing programs with Dustin Howes in this episode of LMScast with Chris Badgett of LifterLMS. Developing an affiliate program is a topic that comes up a lot in the LifterLMS and course creation space.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

For those who create training or administer training programs, that means considering and meeting the needs of learners with disabilities. A Guide for Creating and Buying Accessible Online Training within Your Organization’s Training Program.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

For those who create training or administer training programs, that means considering and meeting the needs of learners with disabilities. A Guide for Creating and Buying Accessible Online Training within Your Organization’s Training Program.

eLearning enhances maritime training programs


eLearning enhances maritime training programs. Several eLearning initiatives in the maritime industry, for example, are improving training programs for sailors and security professionals. eLearning solutions are engaging, flexible and highly customizable.

The Building Blocks of a Successful e-Training Program

ICS Learning

The Building Blocks of a Successful e-Training Program. An authoritative whitepaper on how to plan, implement, and evaluate an e-learning program for your business. Download PDF. Like any corporate initiative, the training program should have a stated mission and a set of business objectives that are well defined. The plan will also need to include a business analysis that identifies the costs and benefits of the training program.

Tag It in Snagit: Improve Customer-Related Content Management in Sales

TechSmith Camtasia

Getting behind as a result of distractions can mean lost deals, missed opportunities, irritated customers, and unnecessary stress. I don’t necessarily need to send to Word or create a PDF or save locally to my desktop—simply let the information live in Snagit. .

How to Figure Out If You’re Hitting the Mark With Target Learners

Bottom-Line Performance

We had just finished programming the first draft of the eLearning course and wanted to gather true learner feedback before transitioning to the second draft of the programmed course. e-Learning eLearning Challenges elearning pilot programs scenario building usability testing

Build custom courses. on the fly

Take an e-Learning Break

Lots of food for thought … The Library of Congress Teaching with Primary Sources program provides primary source-based staff development to teachers across the country. Pick your choice of deliver – either PDF or HTML. Attended “Using Cloudbooks and the Semantic Web to Power Learning” at ASTD TechKnowledge yesterday. The speaker showed how the semantic web technology is being implemented at the Library of Congress for professional development activities.


User Onboarding with an LMS: The Complete Guide


Winning more customers helps your business grow. All that time, money and resources put into acquisition goes to waste if new users don’t turn into long-term, engaged customers. User onboarding is all about one key thing – helping your customers reach the “A-ha” moment.

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It is made up of byte-sized video tutorials and PDF-based Quick Reference Guides, and leverages the power of QR codes to provide support to learners in their moment of need. Chennai (India).

Improve the quality of your training programs with an LMS for Banking


The quality of your training programs is proportional to the service delivered later in the work experience. Paradiso LMS for Banking gives you the opportunity to fully customize your platform and highlight your own brand.

Odessa College Builds Student Success with TechSmith Relay

TechSmith Camtasia

They needed a tool that was easy to use, cost efficient, and one that provided high-quality customer support. It was a pretty easy transition.” – Jennifer Virgin, Program Coordinator. Customer Stories Customer Story Education educational technology odessa college

Adobe Captivate 4: Creating Printable PDFs

The Logical Blog by IconLogic

is a PDF option. Selecting this option will create a PDF version of your project without the need to use Adobe Acrobat. be able to open the PDF and watch or interact with your eLearning. However, the PDF document you publish with Captivate will. Customer's will.

Breaking Down Language Barriers with Visual Communication

TechSmith Camtasia

Recommendations can be professional development programs, policy changes, or other projects that the school might take on in order to make the most of the technology they already have. I create the content, but I don’t know how to program.

Education Industry Experts build interactivity into eLearning - Their Experience


“My learners prefer using PDF - adding Raptivity interactions to PDF makes it an interactive PDF! Sherry developed a ‘ Million Dollar Quiz ’ for her students, which is a part of game based learning program.

Time Estimates for eLearning Development

Experiencing eLearning

Chapman’s estimate is closer to 20:1 for the authoring/programming section, so there’s a pretty large discrepancy. For example, let’s say a client asks me to convert an existing full day training program to self-paced e-learning.

Using Video in Training: Should You or Shouldn’t You?

The Learning Dispatch

But is it worth the effort or dollars to incorporate it into your own training program? Using video in your training program is an easy decision to make. Not only is video popular, there’s a lot of evidence that they’re an effective addition to your training program.

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How can I start my own e-learning business?


From architecture to computer programming, from singing to dance, and from K-12 to corporate training, there is nothing that e-learning platforms are not offering. Research your customer’s need and business requirements: You need to evaluate and validate the competition in the market according to your customer’s need. Research the customer’s need, comprehend their pain points and compare the solutions given by your competitors.

Implementing an LMS (or: Good Information Never Gets Stale)


” After working my way down the list I noticed a link to the PDF “ 339 Tips on the Implementation of an LMS or LCMS ,” by the Elearning Guild. Upon reviewing the document I realized that many of the ideas were quite helpful and still very important and relevant even in 2015, many years after the PDF was originally published. ” I used that advice a few weeks ago with a new Gyrus Systems customer, and there it was, published in black and white in 2006.

5 keys for Section 508 Compliance and Web Accessibility

Web Courseworks

The 11 online courses we developed and delivered using Articulate Storyline will become the main focus of NASWA-ITSC and DOL’s unemployment compensation education program—which also includes supplementary webinars with experts on unemployment compensation law.

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Learnnovators Wins GOLD @ Brandon Hall Excellence Awards


MPSS (or Mobile Performance Support System) is a mobile app-based performance support solution made up of byte-sized video tutorials and PDF-based Quick Reference Guides. Here’s an overview of how this solution came into existence: Customer Pain Points. A Few Words from the Customer.

4 Learning Tech Scholarships Open for Application

ATD Learning Technologies

One of the industry’s custom e-learning development companies,, is awarding four scholarships for adult workers furthering their education in e-learning design, learning technologies, or instructional design. Degree programs must be offered by a U.S.-based

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Time Estimates for E-Learning Development

Experiencing eLearning

For example, let’s say a client asks me to convert an existing full day training program to self-paced e-learning. Authoring/Programming: 18%. For graphics, my estimate depends on how much custom development I’m doing and how much will be provided by the client.



MPSS (or Mobile Performance Support Solution) is a mobile app-based performance support solution made up of byte-sized video tutorials and PDF-based Quick Reference Guides. The high quality of work and commitment to driving business results among our award winners never fails to amaze me,” said Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program. All of these winning programs deliver meaningful business results to their organizations.”.

GOLD Win for PulseLearning and Western Union at LearnX 2018


Pulse Learning is delighted to announce that our “Introduction to International Payments” program developed for Western Union Business Solutions has won a Gold award in the Best Product & Knowledge Training Project category at LearnX 2018. Reduced demand for customer service support.

How to Develop Product Knowledge Training for your Business


Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. Better supports your customers. The customer journey.