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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Self-paced learning .

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How to Achieve Goals with Managed Learning Services: A Focus on ROI, Strategy, and Alignment

Infopro Learning

That’s where Managed Learning Services (MLS) comes in. The TMR market research study suggests that the Managed Learning Services (MLS) market will experience a Compound Annual Growth Rate (CAGR) of 5.4% The good news is that measuring ROI is possible, and it is crucial for determining the effectiveness of learning initiatives.

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10 Customer Service Training Topics

Ed App

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Product training . Company’s core values. Company’s core values.

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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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Introducing A New LearnDash Galaxy Charted by Your Feedback

LearnDash

Our restructured team is hard at work on a new roadmap that promises to elevate our learning management platform to galactic heights. Your feedback has also guided our path as we find our way forward with new customer experience initiatives. He’s still keeping an eye on us from his new place in our Stellarverse.

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6 Types of Online Employee Training

LearnDash

Here are 6 types of employee training that can be done online. Employee training is an investment —in the individual workers, but also in the business as a whole. Instead, businesses are turning to online courses to help develop employees—both new and old—as they adjust to changing work conditions.