Learning Pool

JUNE 24, 2022

We’ve worked with a number of big names to help embed a learning culture and create outstanding results for a variety of learning needs. Learning Pool continues to push the boundaries of digital learning with features such as Stream Automation and the world’s most widely installed Learning Record Store (LRS), Stream Data Cloud. .

LMS 80

LMS Compliance Training Brandon Hall Tools 80

Acorn Labs

FEBRUARY 27, 2024

Let’s say your business’s goals include improving its customer service scores like its Net Promoter Score (NPS). A relevant performance goal for a member of your customer service team might be to increase the number of customer support tickets they solve by 25%, or reduce the response time on tickets by 50%.

Performance Support 52

Performance Support Performance Metrics Management 52

Acorn Labs

FEBRUARY 27, 2024

Let’s say your business’s goals include improving its customer service scores like its Net Promoter Score (NPS). A relevant performance goal for a member of your customer service team might be to increase the number of customer support tickets they solve by 25%, or reduce the response time on tickets by 50%.

Performance Support 52

Performance Support Performance Metrics Management 52

Learning Pool

OCTOBER 24, 2022

Part of what makes them unique is that they don’t do one-off training, they work with clients to embed inclusion into organisational culture through inclusion maturity journeys. The Centre for Inclusive Leadership is a workplace inclusion specialist who supports organisations as thinking partners and design and delivery partners. .

Diversity Training 68

Diversity Training Brandon Hall Score Embed 68

OpenSesame

JANUARY 18, 2022

Intuition Know-How has been trusted by the world’s largest investment and commercial banks, insurance firms, regulatory bodies and professional services firms for more than 35 years. million financial services professionals on topics that range from risk management to compliance to fintech.

Global 52

Global Compliance Training Coaching Virtual World 52

Learning Pool

OCTOBER 24, 2022

Part of what makes them unique is that they don’t do one-off training, they work with clients to embed inclusion into organisational culture through inclusion maturity journeys. The Centre for Inclusive Leadership is a workplace inclusion specialist who supports organisations as thinking partners and design and delivery partners. .

Diversity Training 52

Diversity Training Brandon Hall Score Embed 52

EthosCE

SEPTEMBER 30, 2020

Instructors can embed content in their courses that support group learning and can even help “gamify” the learning process with leaderboards and recognition for learner participation. EthosCE provides outstanding training and customer service to ensure that your CME program will achieve its goals and key performance indicators.

Learning Objects 98

Learning Objects Learning Objectives Association Learning Management System Help 98

Ed App

APRIL 14, 2022

Meeting and exceeding their expectations also opens up an opportunity to get a “word-of-mouth” promotion from them and influence other people to try your products or services. . EdApp’s digital learning platform houses a range of courses that can help enhance the customer communication skills of your front office employees.

Training 40

Training Train Customer Service Services 40

Axonify

NOVEMBER 10, 2017

Whether its increasing revenue, improving customer service levels, or driving down safety incidents, think about what key behaviors you need your employees to execute in order to meet those outcomes. Through Axonify, At Home offered daily training on critical safety topics, customer service, leadership, company mission, and more.

Corporate Learning 100

Corporate Learning Examples Companies Compliance Training 100

Learning Pool

MAY 12, 2021

Learning Pool is renowned for making compliance training easy and exists as the only vendor to offer a lower total cost of ownership for its products and services. We’ve worked with a number of big names to help embed a learning culture and create outstanding results for a variety of learning needs. million learners around the world.

Compliance Training 59

Compliance Training LMS Productivity Product 59

CLO Magazine

SEPTEMBER 27, 2021

s National Health Service are already using the technologies at scale. Organizations are finding that immersive tech meets this need perfectly, which is why they will continue to embed immersive learning into their standard recruitment, onboarding and L&D processes. billion in 2020 and is expected to reach $463.7 billion in 2026.

Augmented Reality 116

Augmented Reality Virtual World Training Train 116

Learning Pool

JUNE 28, 2021

The company prepares the Top 20 report on critical sectors of the corporate training marketplace to better inform professionals about the best and most innovative providers of training services and technologies. . See our latest achievements here. . About Learning Pool. million learners around the world.

Compliance Training 56

Compliance Training Library Online Learning Companies 56

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

OCTOBER 5, 2023

It can be used to track leads, nurture prospects, manage sales opportunities, and provide customer support. This makes it easier for you to resolve customer issues quickly and efficiently. It is well-suited for businesses that are looking to automate their sales process, track their leads, and improve their customer service.

Zoho 52

Zoho Business Tools Online 52

Enterprise Study

JULY 25, 2019

The follow up should be designed to embed whatever the content of the training was, to give learners ways to retain the information acquired and start putting it into practice. Customer service. Just like any other service provider, those in the training sector should be able to deliver on communication, clarity and follow up.

Providers 40

Providers Training Train Customer Service 40

ProProfs

MAY 3, 2023

Not only this, Quiz Maker supports 100+ customization options for privacy, notifications, language, themes, and more to let you deploy quizzes, your way. Once you make a quiz, you can share it with your target audience via email, embed it on your website or blog, and share it on social media. Business plans start at $39.95/month.

Alternatives 52

Alternatives Authoring Tools Quiz Diversity Training 52

ProProfs

MAY 3, 2023

Not only this, Quiz Maker supports 100+ customization options for privacy, notifications, language, themes, and more to let you deploy quizzes, your way. Once you make a quiz, you can share it with your target audience via email, embed it on your website or blog, and share it on social media. Business plans start at $39.95/month.

Alternatives 52

Alternatives Authoring Tools Quiz Diversity Training 52

Ed App

DECEMBER 14, 2022

This is made possible with its Content Creation Services, where they’ll develop and design the learning materials from your documentation. . Content Creation Services. Text, graphics, video, files, tasks, embeds, code blocks, and more can all be a part of this. Key features: Creator tool. Join EdApp for free today!

Knowledge 52

Knowledge Platform Authoring Tools Confluence 52

Lemonade

NOVEMBER 8, 2019

They embed some soft skills into courses as well. This way employees can hone their sales skills before actually interacting with customers. Customer Service Training. This means customer service employees can get refreshers when they need them and stay up to date on product information.

Games 41

Games Compliance Training Training Train 41

Coassemble

JULY 30, 2019

The online training you create will vary depending on the type of customer (internal/external), and the type of offering (product/service). If Tom managed a multi-site retail business, he could create video content showing his team how he wanted to greet customers, exactly how products should be gift wrapped. Internal Training.

Custom 40

Custom Online Training Train 40

Lemonade

NOVEMBER 8, 2019

They embed some soft skills into courses as well. This way employees can hone their sales skills before actually interacting with customers. Customer Service Training. This means customer service employees can get refreshers when they need them and stay up to date on product information.

Games 40

Games Compliance Training Training Train 40

Degreed

DECEMBER 12, 2019

Perhaps you have interacted with a customer service chatbot. Another trick is to embed your learning habit in another habitual behavior. Examples of automation and artificial intelligence can already be found in our daily lives. What does this mean for our careers? Step 2: Identify a Pre-Existing Habit.

Brain 98

Brain Behavior News Embed 98

Axonify

APRIL 1, 2016

With the right approach, you can deliver and reinforce learning every day, allowing employees to build knowledge continually and more firmly embed it into long-term memory. For more information, read our Microlearning White Paper. Myth 3: Training starts with content.

LMS 100

LMS Training Train microlearning 100

Axonify

APRIL 1, 2016

With the right approach, you can deliver and reinforce learning every day, allowing employees to build knowledge continually and more firmly embed it into long-term memory. For more information, read our Microlearning White Paper. Myth 3: Training starts with content.

LMS 100

LMS Training Train microlearning 100

Inkling

FEBRUARY 10, 2016

Embed skill checks within the content to see if your employees are retaining the information as they go. Do they use what they’ve learned while talking to prospects or providing customer service? Do they feel like it’s worth their time? Application. Business impact.

Metrics 100

Metrics Strategy Sales Embed 100

learnWorlds

FEBRUARY 6, 2024

The new community offers groups and topics for easier content organization, in-live video playback, member profiles, comments, customizable settings for linkouts, and media embeds within posts. Integrations Both Kajabi and ClickFunnels integrate with third-party tools and services.

Comparison 52

Comparison Authoring Tools Metrics Compliance Training 52

CLO Magazine

MAY 20, 2018

Every employee in your company (from sales person to service worker to senior executive) has a learning curve for their job. In sales, customer service and technical support this problem is fairly easy to understand — it just takes some design thinking and effort to understand true needs.

Plateau 65

Plateau microlearning Agile Embed 65

eLearning Brothers

OCTOBER 17, 2017

This more deeply embeds the learning and enables them to consciously repeat that right choice in the future. The learner chose this response because you carefully engineered it to appeal to those segments of the customer service population who think that by remaining professional at all times, they are doing a good job.

Design 82

Design Coaching Press Services 82

Clear Lessons

MARCH 6, 2019

Ask any supplier about their customer service – are you just buying a product, or are they committed to helping you set it up with minimum fuss? Do they offer ongoing support to help you embed video learning into your company culture, to make it a success? ’ It shouldn’t be.

Case Study 40

Case Study Video Lesson YouTube 40

TalentLMS

FEBRUARY 16, 2015

These are tuned for advanced analytics that gauge performance in several metrics like agent performance, customer satisfaction rates, quality adherence factors, trainings completed, training performance, call handling improvement rates and much more. An organization that sells products or services is only as successful as its call center!

eLearning Strategy 40

eLearning Strategy eLearning LMS Metrics 40

Docebo

JULY 27, 2016

For example, a task that centers on customer service skills can help improve customer satisfaction rates, make them more productive in the workplace, and increase company profits. Before you dive into a new topic or task, identify how the information can be used and in what context. Host Multiple Online Training Boot Camps.

Hosting 0

Hosting Tips Online Docebo 0

Acorn Labs

JUNE 15, 2023

Outline the many quality issues that may challenge delivery of your product or service. Embed evaluation metrics into each step of the way, and you'll have a much clearer idea of quality progress. But also think about how you can use mentoring , stretch assignments and certifications to develop the behavioural side of capabilities.

Quality 52

Quality Metrics Management Assessment 52

Acorn Labs

JUNE 15, 2023

Outline the many quality issues that may challenge delivery of your product or service. Embed evaluation metrics into each step of the way, and you'll have a much clearer idea of quality progress. But also think about how you can use mentoring , stretch assignments and certifications to develop the behavioural side of capabilities.

Quality 52

Quality Metrics Management Assessment 52

Ed App

MARCH 17, 2021

When paired with other learning tools to embed knowledge into the long-term memory , retention rates are higher. . Your LMS shouldn’t require any additional guidelines or customer service to use the platform; it should be innately intuitive. In the present era, we can utilize any service either by using a web or app.

Association Learning Management System 52

Association Learning Management System Diversity Training LMS Association LMS 52

EthosCE

MAY 28, 2019

Will my members suffer a loss of personalized customer service via emails, learner feedback responses, educational interventions, and other touchpoints when registration numbers reach a higher threshold? Have I experienced instances of lackluster staff productivity when administrative demands intensify?

Search 40

Search Technology Association LMS Association Learning Management System 40

Trivantis

NOVEMBER 6, 2014

Lee Kitchen of The Walt Disney Company talked about how he trains Disney employees to think of creative ways to improve customer services and relations. Programs embed the right skills and behaviors, create a shared language around innovation and inspire the energy and confidence required to truly innovate.

Innovation 68

Innovation Lectora Toys Training 68

TechSmith Camtasia

AUGUST 10, 2020

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases are used by customer service, customer support, and customer education teams. That may be your next topic.

Knowledge Base 52

Knowledge Base Knowledge Scanning Write Blog 52

Talented Learning

AUGUST 21, 2019

This skill must be confirmed by a service manager. This is achieved with special HTML embed codes vs. setting up a full, custom, impractical API integration. With in-app embeds, you can display learning content in a channel partner LMS, website, proprietary software product, mobile apps and more. 4) Intra-LMS Authoring.

Virtual Classroom 56

Virtual Classroom LMS Authoring Tools Sales 56