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Finance Training Programs to Improve Sales Proficiency

Infopro Learning

Like any other industry, technology has completely changed the game for sales professionals working in Finance organizations. As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications.

Sales 419
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Conversational AI for customer service: a complete guide

Play.ht

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

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On-Demand Brilliance: Elevate Training with AI Chatbots

Infopro Learning

AI Chatbots and Employee Training: Demonstrating Their Impact Through Use Cases Learning leaders can utilize chatbots across various sales and employee training aspects to enhance productivity and performance. As reported by Intercom, 35% of business leaders affirm that virtual agents have streamlined the process of closing sales deals.

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Enable Your Sales Team with a Digital Adoption Platform

Ontuitive

An organization can help by having a solid sales enablement strategy. An essential part of sales enablement is ensuring that employees can quickly and easily leverage important sales content. Too often, sales reps lose valuable time sifting through a mountain of files or trying to remember how to run a complex report.

Adoption 197
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The complete guide to effective customer service training

TalentLMS

So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience. Gartner found that more than 80% of companies expect to compete almost solely on the basis of customer experience by 2020. What skills do you need for customer service?

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How can you integrate scenario-based learning into your customer service training modules?

Learning Everest

If you are thinking about adding scenario-based learning to your customer service training sessions but need help with how to do this, this blog is for you. In this blog, we will take over a simple model to guide your planning of a scenario for your training course. But what is this scenario-based training? [.]

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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

But what if these friendly problem-solvers could also be your company’s secret weapon for boosting sales? Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Core Responsibilities Customer success means more than just making sales.

Behavior 221