Learning Pool

JANUARY 3, 2023

Learning Pool has been praised for its industry-leading Learning Experience Platform , which helps to transform user engagement with social and self-directed learning, natural language deep search and personalised recommendations. . Company’s social responsibility. Customer retention. Customer reviews.

Blended Learning 83

Blended Learning Diversity Training Blended Providers 83

Paradiso

NOVEMBER 17, 2023

However, traditional training methods like classroom sessions and workshops can be costly, time-consuming, and ineffective. It incorporates gamification , simulations, scenarios, quizzes, films, podcasts, and social learning to make training engaging and enjoyable. But here’s where a LMS comes into play.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Attensi

NOVEMBER 27, 2023

Read the full story here Reduced attrition by 32% Equiniti (EQ) was able to enhance the quality of their training while simultaneously reducing onboarding time by two weeks for their new customer service representatives. Identify the specific roles that need training and then create customized training plans for each role.

Social Networks 52

Social Networks Portal Simulations Diversity Training 52

TalentLMS

MAY 11, 2023

For example, role-playing exercises, case studies, and interactive workshops can be highly effective in helping salespeople develop their skills. Or, you can host a workshop on negotiation techniques if you find your team is lacking in this particular area. And then, create a more advanced course to upskill your salespeople.

Skills 98

Skills Authoring Tools Metrics Tips 98

learnWorlds

DECEMBER 20, 2023

Event planners often have the flexibility to specialize in wedding planning, corporate events, or social gatherings. The demand for bookkeeping services is constant, and with the right approach, you can successfully establish a profitable bookkeeping business in your local area or globally.

Ideas 52

Ideas Business Portfolio Internationalization 52

Coreaxis

MAY 30, 2018

Consider formal workshops, lunch-and-learns, coaching sessions and informal peer feedback as ways to build in on-the-job development. An example of this is when you consider gender roles: men in the United States are socialized with the ideal of being the “strong, silent type,” but in reality, many are excellent communicators.

Skills 78

Skills Companies Customer Service ROI 78

Continu

MARCH 1, 2019

Customer Contact East. Frost & Sullivan’s conference is aimed at customer service and customer contact executives, so it includes lots of high-level breakout sessions. While much of the conference is focused on customer experience, you’ll also find service-focused sessions. Smart Customer Service.

Conference 40

Conference Captivate Customer Service Authoring Tools 40

Clarity Consultants

MAY 26, 2023

This can include the newest information on products, customer service tips and tricks, communication skills, and more. However, because sales are ever-evolving and new technologies are being introduced consistently, it’s important to keep the training far beyond just an annual workshop or two.

Instructional Design 62

Instructional Design Sales Instructional Instruction 62

Litmos

DECEMBER 17, 2020

Apple isn’t the only company that’s changed its customer training. Home Depot’s Homeowner 101 workshops are livestreams. The pandemic has changed the way we connect with each other, and that extends to your customers as well. How can extended enterprise training help you connect with customers during a socially distant time?

Custom 98

Custom Apple Enterprise Classes 98

Think Orion

JANUARY 2, 2024

Utilize targeted surveys , focus groups, and social media analytics to gather insights. Joint initiatives, such as pilot programs or workshops, allow parents to experience the product in an educational context. Understand demographic trends , income levels, and regional variations in educational priorities.

Productivity 52

Productivity Product Strategy Case Study 52

NovoEd

OCTOBER 15, 2018

We are now in a strengthened position to deliver on the vision initially articulated by our co-founders Amin Saberi and Farnaz Ronaghi, who started NovoEd in 2013 at Stanford’s Social Algorithms Lab. I’m so proud of our team.

Diversity Training 61

Diversity Training Offline Collaboration Mentoring 61

learnWorlds

OCTOBER 18, 2022

Disputes between coworkers or customers are inevitable, but they don’t have to turn into full-blown conflicts if handled correctly. Conflict resolution training can teach employees to handle disagreements effectively and also provide excellent customer service. 2 Conduct live workshops. Critical thinking.

Skills 52

Skills Blended Learning Simulations Authoring Tools 52

TalentLMS

SEPTEMBER 11, 2023

For example, enhanced communication and collaboration using social technologies might result in a 20 to 25% increase in the productivity of interaction workers (doctors, lawyers, sales representatives, etc.) Information flows freely, fostering a sense of unity and shared accomplishments.

Collaboration 52

Collaboration Sales Metrics Blended Learning 52

Ed App

APRIL 14, 2022

It discusses vital front office training topics like how to effectively interact with customers through small talks and engage them using the power of a smile. It will also enlighten them about the qualities of good customer service that they may adopt in order to seal a personal bond with their customers. .

Training 40

Training Train Customer Service Services 40

learnWorlds

APRIL 21, 2022

Social Learning. Seminars and workshops can easily be customized to meet the organization’s specific needs. For example, working through different case studies that involve conflict at work or dealing with a difficult customer, helps them become familiar with their work environment and grow professionally.

Blended Learning 122

Blended Learning Methods Compliance Training Case Study 122

Superb Learning

AUGUST 20, 2017

We can use technology to gauge participant understanding or thoughts immediately through polling tools in a face-to-face workshop or webinar. We can provide a collaborative online space for people to share and engage in social learning with their peers and facilitator. Social learning. Extend our reach. Content curation.

Benefits 40

Benefits Technology Blended Learning Virtual Classroom 40

WhatFix

AUGUST 3, 2023

This adaptability is especially valuable in roles requiring constant interaction with external entities, like customers or clients. For instance, a customer service agent with high learning agility would excel at tweaking their approach to align with the ever-changing needs and expectations of different customers.

Agile 52

Agile Diversity Training Authoring Tools Adoption 52

Kitaboo

NOVEMBER 30, 2023

Also, make sure that the platform has a resource center, FAQ section, and a customer service helpdesk. You can also explore forums or social media networks to get valuable insights into the performance of such platforms. You can ask for a free demo class to understand the interface and assess its user-friendliness.

Platform 52

Platform Education Virtual Classroom Diversity Training 52

The Performance Improvement Blog

DECEMBER 16, 2015

Instructor-facilitated workshop – meeting convened by an instructor; participants learn from experience of working together on solving a problem or creating something new. Performance measurement – learning from measures of performance such as sales figures, production numbers, and customer service feedback.

Simulations 100

Simulations Case Study Wiki Performance Support 100

Ed App

JUNE 24, 2021

They cover broad topics essential to selling, like customer service, negotiation skills, closing sales, sales presentations, and more. . There are two ways to learn with Customer Centric Selling. Key Features: Reliable sales framework and methodologies delivered through virtual workshops or online courses.

Sales 52

Sales Platform Virtual World eLearning Tools 52

Limestone Learning

SEPTEMBER 30, 2021

Gwen has over twenty years of experience in training and development, customer service supervision and quality assurance initiatives. Join Cindy Huggett, CPTD and author, as she shares a behind-the-scenes look at her proven process to get ready for her engaging online workshops. Wednesday, October 6, 2021, 9 a.m.–10

Free 136

Free Diversity Training Compliance Training Brandon Hall 136

CommLab India

JANUARY 19, 2017

One of our clients in the automobile industry uses video-based e-learning courses to impart basic training on its products to service technicians. After the staff members complete the courses, they need to attend a four-day workshop for advanced training on the products and hands-on practice. Facilitate social learning.

Blended Learning 44

Blended Learning Blended LMS Simulations 44

Learnnovators

SEPTEMBER 2, 2015

He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. In this context, how are informal and social learning transforming workplaces around the world today? What are the trends? They co-exist.”

Blended Learning 167

Blended Learning Social Networks Internet Informal Learning 167

MeetingOne on eLearning

MARCH 20, 2020

Anthony & Malala Yousafzai who made important pushes for social change; or women like Ginni Rometty & Safra Catz who’ve been key business leaders in the tech space, we can all agree women have been key in defining our society. The Camp uses workshops to explore a number of topics: Coding. Whether we consider women like Susan B.

Engineering 36

Engineering News Write Blog Roles 36

OpenSesame

MAY 19, 2014

Each year, Adecco employees take to the streets of their respective communities to deliver career workshops and offer advice. New Avenues for Youth’s Social Purpose Enterprise Initiative runs nonprofit businesses to provide employment opportunities for youth.

Mentoring 61

Mentoring Issue Job Customer Service 61

Instancy

AUGUST 14, 2023

VR simulations provide a safe, effective bridge between theory and practice for technical roles, customer service situations or hazardous conditions. Companies can encourage AI acceptance by offering workshops, webinars or one-on-one training. Employees learn by doing, building confidence and decision-making abilities.

Simulations 52

Simulations Effectiveness Diversity Training Augmented Reality 52

CLO Magazine

MARCH 30, 2011

He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average. Through these strategies and the company’s leadership development programs, AlliedBarton’s “Dare to be Great” culture links directly to customer service.

Diversity Training 48

Diversity Training Metrics Leadership CLO 48

Appsembler

OCTOBER 29, 2023

Pair that with excellent customer service and advanced analytics, and you have an employee training program that’s custom-built for your organization and delivers a measurable return! ” This could be a reason customer support ratings are not as high as other platforms. iSpring Learn Rating: 4.6/5

LMS 59

LMS Learning Management System Compliance Training Authoring Tools 59

eFront

NOVEMBER 14, 2017

This is why empowered learners are often the first to sign up for additional training, workshops, and conferences. Well, consider the new insights that a Sales Consultant might learn when they need to stand in for an ill Customer Service employee. 4) A Desire to Learn Through Experience.

Quality 65

Quality Learner eLearning Consultant Sales 65

OpenSesame

MAY 19, 2014

Each year, Adecco employees take to the streets of their respective communities to deliver career workshops and offer advice. New Avenues for Youth’s Social Purpose Enterprise Initiative runs nonprofit businesses to provide employment opportunities for youth.

Mentoring 52

Mentoring Issue Job Customer Service 52

Learnnovators

SEPTEMBER 2, 2015

He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. In this context, how are informal and social learning transforming workplaces around the world today? What are the trends? They co-exist.”

Blended Learning 113

Blended Learning Social Networks Internet Informal Learning 113

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 2, 2020

Marketing services provided by Squarebird aren’t just restricted to content or advertising. They also provide managed social media services, Email Marketing, Public Relations, and even Photography services to support your marketing campaigns! . WordPress Website Development Services. Social Media Marketing.

Cost 52

Cost Companies Develop Scanning 52

WBT Systems

AUGUST 15, 2017

Find new underserved audiences, perhaps the customers of your members, professionals who don’t quite belong in one of your membership categories, employees of member companies, or partners of member companies. Try flipped learning for conference workshops. Monitor social channels to see who’s talking about your programs.

Market 41

Market Program Education Association LMS 41

Ed App

FEBRUARY 2, 2022

This learning management platform also provides a premium library with pre-made courses on topics such as compliance and customer service that you can easily deploy to your teams. Key features: Drag and drop course authoring tool, content library, social learning hub. Cost: Contact Vowel LMS for pricing.

Authoring Tools 40

Authoring Tools Platform Virtual Classroom iCohere 40

Ed App

APRIL 21, 2022

For this type of training, you can discuss topics that your team needs to perform their jobs well, like the overview of your products and services, target customers, your company’s best practices, and more. Say, you’re running an e-commerce business and you’re planning to arrange customer service skills training.

Authoring Tools 40

Authoring Tools Training Train LMS 40

General Assembly

MAY 3, 2018

Where, as users, we think of the internet and our social media channels as a way to catch up with friends, see what our relatives are doing on vacation, or share updates about our lives, brands see this space as prime real estate to catch our attention and convince us to buy a product or service. Ask customers for feedback.

Market 40

Market Personal Personalization Digital 40

learnWorlds

JULY 31, 2023

Your professional looking Academy in a few clicks Start FREE Trial And you can never rule out the possibility of unforeseen financial and social circumstances that may affect your business. You can also offer job-specific coaching, like sales or customer service coaching. ? Brainstorming sessions are conducted in a similar way.

Collaborative Learning 52

Collaborative Learning Activities Collaboration Teams 52