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Team Performance Consulting for Increased Productivity

Infopro Learning

However, these rapid transformations can disrupt employee performance. Outsourcing performance management services is one-way industry leaders are facilitating successful workplace transformations. Identifying Performance Issues. 4 Most Common Causes of Poor Team Performance. Poor Communication.

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Microlearning Case Study: Performance Support

Upside Learning

Performance support is really about two things: the right information, at the right time. To support accurate performance across multiple instances, we could use a checklist. For infrequently performed procedures, a step-by-step guide makes sense. Interested in harnessing the power of performance support?


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How to support and empower your customer support team


Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported.

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Leadership Development– Strategies to Enhance Remote Workforce Performance

Infopro Learning

But when it comes to performance, remote workforce targets can be achieved through the right leadership development strategies. 1 The research states that the top challenges faced by CEOs include – Developing next-gen leaders. It is where leadership development strategies come into play.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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How does a Digital Adoption Platform Help Customer Support?


The past couple of years have not been easy for customer service teams. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. According to respondents, one of their top three priorities over the next 12 to 24 months will be retaining and developing the best talent.

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ID Support Thyself

Clark Quinn

Here, I look at tools, asking IDs to ‘support thyself’ As usual, the transcript: One of the things I do is help organizations improve their design processes. Last week, I talked about when to team up in the process of learning design. So here I’m exhorting IDs to ‘Support Thyself’ .

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.