The Difference Between Empathy and Sympathy (And when to use each one)
Association eLearning
MAY 14, 2015
If you goal is to train skills or teach concepts that are directly relevant to a person, then evoking empathy would be the correct tactic. Incorrectly using empathy over sympathy, or vice-versa, can limit the efficacy of your eLearning program. Share this on Facebook. Share this on LinkedIn. Share this on Google+.
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