E-Learning Provocateur

NOVEMBER 18, 2014

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not.

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eLearning Brothers

APRIL 13, 2018

It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. Why is performance support so important? .

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Performance Support Support Performance Statistics 124

Hurix Digital

JANUARY 13, 2024

This comprehensive guide will unravel the intricacies of eLearning, exploring its applications in workforce learning and corporate training. The platform should support expansion without compromising the quality of the learning experience. Regular assessments help in measuring progress and refining content based on performance data.

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Diversity Training Compliance Training Blended Learning Corporate eLearning 52

Epilogue Systems

JUNE 13, 2024

Streamlining HR Systems: Self-service portals for policies, compensation, PTO, and performance management make HR processes more accessible. These components include User Interface (UI) and User Experience (UX), technology performance, integration and interoperability, personalization and customization, and support and training.

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TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Infopro Learning

NOVEMBER 13, 2020

Quality onboarding can lead to significant improvements in employee performance and employee retention rates. These strategies also have a direct impact on both employee performance and retention. This data suggests that the lack of onboarding support throughout a new hires first year could play a big role in high turnover rates.

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Clark Quinn

FEBRUARY 11, 2013

In a post last week, I mentioned how Gloria Gery’s original vision of performance support not only was supposed to help you in the moment, it was also – at least in principle – of developing you over time. This isn’t limited to GPS, this could be used in any instance of guided performance.

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Challenge to Learn

OCTOBER 28, 2019

They created based on the main processes in the hospital, a performance support environment using the five moments of learning need. It is a reference guide. I continued with performance support and the 5 moments of learning need with a session by Conrad Gottfredson and Bob Mosher. Elliots keynote.

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Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

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Performance Support Support Performance Case Study 150

Jane Hart

OCTOBER 15, 2012

Learning professionals who only know how to design training are missing out on many other opportunities to improve work performance. Employing performance support strategies opens a huge opportunity to have a bigger impact on how people get their work done.” For instance, most learning happens informally on the job.

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Performance Support Support Performance Training 180

Association eLearning

SEPTEMBER 13, 2017

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. At its core, it depends on how integrated training, support, curation, and the like are in the actual work environment for real people.*

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Performance Support Performance eLearning Guild Social Networks 200

Dashe & Thomson

JANUARY 8, 2012

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort.

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Performance Support Blended Learning Support Performance 190

Learnnovators

JUNE 28, 2014

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). What are the results?

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Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

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Performance Support Support Performance Case Study 100

WhatFix

MAY 2, 2024

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

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ProProfs

NOVEMBER 26, 2017

I would suggest the use of performance support to extend formal training. Why Performance Support is Crucial for Organizations. Performance support is one of the ways to extend formal training to the employees while on the job and letting the learners know how to use their formal training to achieve results.

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TalentLMS

APRIL 12, 2021

When you hear the words “ performance improvement plan ,” what comes to mind? But in truth, this powerful HR tool is a way of providing useful feedback and coaching, improving performance, and investing in your employees. Why use a performance improvement plan? When and how to use a performance improvement plan.

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Templates Performance Support Performance Guide 98

Fly Plugins

FEBRUARY 17, 2024

In this ultimate guide, we will explore the key factors you should consider when choosing an LMS for WordPress. Providing positive or neutral feed back is the goal in order to help the student achieve success and improve performance. Customer Support Reliable customer support is essential when choosing an LMS for your WordPress site.

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LMS Guide Courseware Gamification 189

Learning Pool

OCTOBER 13, 2023

Last year alone, they supported 110,000 people from the most underserved communities to lead better lives by championing diversity and guiding people into sustained education and employment. We are honoured to partner with Catch22 to really make a difference in the lives of the young Londoners they support.”

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Cyber Security Training Performance Support Project Social 106

Adobe Captivate

JULY 10, 2018

In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. Let’s first understand what exactly Performance Support Tools (PSTs) are and why you should invest on them. 10% from formal (structured learning).

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TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? Based on the science of healthy and high-performing teams, these workshops helped Medstar leaders build on the “bright spots” of the leader and associate experience, as well as surface opportunities or challenges associated with patient experience data.

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Schoox

FEBRUARY 27, 2024

While vital and valuable in specific contexts, these metrics don’t provide much information about the overall effectiveness of learning programs—in other words, whether or not the training resulted in any noticeable improvement in employee or business performance. Download our free guide now. Interested in learning more?

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Performance Support Performance Metrics Business 59

Wahoo Learning

AUGUST 10, 2023

Here, we will explore how to improve your channel sales performance by addressing common challenges businesses often encounter. These channel partners help reach target markets and provide local expertise, customer support and market reach. However, reaching your desired sales figures can be a complex and challenging task.

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TIER1 Performance

FEBRUARY 16, 2024

Suppose I then asked, “How do you know if your organization’s culture is helping or hurting your business performance?” Without exception, organizational culture is either a bridge or a barrier to performance. Sustained strategic growth necessitates healthy and high-performing cultures. You might say, “Well, I have a hunch.”

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Learnnovators

JUNE 28, 2014

Thanks to the ubiquitous nature of mobile devices and the amazing power fuelled by their ever-expanding features, mobile apps are enabling us perform at our workplaces in ways never imagined before! Therefore, it is quite natural for these to be touted as one of the best forms of performance support for today’s workplaces.

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Learning Visions

OCTOBER 23, 2010

with Bob Mosher of Learning Guide Solutions, presented by Massachusetts Chapter of ISPI and sponsored by Kineo. Training typically ends at the event – how does that help the learner when they get to the point of performance? 3 domains: formal, informal, performance support. This is not to teach, but to enable.

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Performance Support Informal Learning Support Performance 193

Litmos

MARCH 12, 2019

In a previous SAP Litmos Blog article , it was mentioned that you could make training an option for less than stellar performance. One is to substitute performance support for training. As performance consulting tells us, not all problems should be solved by training. It’s contextual support. Let’s talk about both.

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Performance Support Support Performance Cognitive 45

KnowledgeCity

AUGUST 11, 2023

As the boundaries between the office and home continue to blur and remote work remains popular, organizations must navigate the unique challenges of managing employees’ performance in virtual settings. How can Human Resources (HR) departments and managers best support and lead their remote workers? What Is Performance Management?

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Performance Support Performance Strategy Management 52

Learnnovators

OCTOBER 10, 2015

Learnnovators, a leading provider of innovative learning solutions, has won the DevLearn 2015 Hyperdrive contest, for its Mobile Performance Support System (MPSS) solution. MPSS is a mobile app-based performance support solution that Learnnovators designed and developed for their client MTAB. Million in nine months’ time.

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Performance Support DevLearn Support Mobile 100

IT Training Department Blog

MARCH 16, 2023

In-App Support can be used for consumer-facing software or employee-facing software. There is some overlap in use cases for in-app support, but even for similar use cases, it would be used in very different ways. In-App support gives employees information and help they need when and where they need it.

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Litmos

MARCH 12, 2019

In a previous SAP Litmos Blog article , it was mentioned that you could make training an option for less than stellar performance. One is to substitute performance support for training. As performance consulting tells us, not all problems should be solved by training. It’s contextual support. Let’s talk about both.

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Performance Support Support Performance Cognitive 40

Adobe Captivate

JANUARY 21, 2019

Performance Support Tools (PSTs) can add a significant amount of value to an organization’s learning strategy. They provide an option for employees to learn and work at the same time and help organizations reduce the cost of training while increasing productivity and performance.

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Acorn Labs

APRIL 16, 2024

Lots of people don't like performance management—particularly their performance reviews. Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success.

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Conversation Performance Support Performance Learner 52

PDG

SEPTEMBER 26, 2023

Leadership, Performance & Measurement Unleash Life Sciences Field Rep Potential with the Performance Matrix Written By: Sean Frontz September 26, 2023 – 5 min read Life sciences companies are constantly seeking ways to optimize their sales team’s performance. The Performance Matrix is your secret weapon.

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Performance Support Case Study Performance Attitudes 52

CLO Magazine

SEPTEMBER 2, 2021

As remote work transitions from a temporary pandemic necessity to a permanent workplace fixture, talent leaders must ensure a successful remote working model, which begins with investing in support for managers. Below are four ways to support managers so they can consistently achieve organization goals while working remotely.

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Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

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