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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance.

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Team Performance Consulting for Increased Productivity

Infopro Learning

However, these rapid transformations can disrupt employee performance. Outsourcing performance management services is one-way industry leaders are facilitating successful workplace transformations. Identifying Performance Issues. 4 Most Common Causes of Poor Team Performance. 4 Most Common Causes of Poor Team Performance.

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5 Ways Performance Support Can Help You Amplify Productivity

Docebo

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. The demand for access and support for learning in the daily flow of work has led to increased focus on mobile learning solutions and ‘microlearning’.

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Leadership Development– Strategies to Enhance Remote Workforce Performance

Infopro Learning

But when it comes to performance, remote workforce targets can be achieved through the right leadership development strategies. Rather it requires extensive leadership skills to engage remote workers in a way that they can deliver excellent performance. It facilitates flexibility and helps maintain a healthy work-life balance.

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Developing a Results Driven Curriculum

This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives. A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences.

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Onboarding New Employees: Strategies for Better Performance and Retention

Infopro Learning

Quality onboarding can lead to significant improvements in employee performance and employee retention rates. These strategies also have a direct impact on both employee performance and retention. Implementing a long term onboarding plan will help you improve both employee retention rates and increase new hire productivity.

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ID Support Thyself

Clark Quinn

Here, I look at tools, asking IDs to ‘support thyself’ As usual, the transcript: One of the things I do is help organizations improve their design processes. That’s where tools help. I expect that most orgs do have process support, but…baking in learning science seems not to be there. There are clear benefits.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.