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How AI Tools Are Transforming Customer Service Automation

Integranxt

Businesses are constantly seeking innovative ways to elevate service, improve efficiency, and build stronger customer relationships. This is where Artificial Intelligence (AI) automation steps onto the scene, offering a transformative approach to customer service. Around 44% of companies are interested in investing seriously in AI.

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The Quiet Evolution of Conversational AI: Transforming Customer Service Dynamics

Integranxt

Conversational AI : a term now synonymous with cutting-edge customer service. In the realm of customer service, Conversational AI is becoming indispensable. Its capability to provide 24/7 service, handle multiple inquiries simultaneously, and reduce response time significantly enhances customer satisfaction and operational efficiency.

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The 11 Best Platforms to Sell Digital Products in 2024

learnWorlds

As the demand for digital content continues to soar, finding the right platform to showcase and sell these products is paramount. 1 LearnWorlds LearnWorlds is an all-in-one platform with robust AI-powered capabilities that help you create, market, and sell online courses. out of 5 based on Capterra’s user reviews.

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What Is a Digital Adoption Platform and Why Does It Matter to Corporate Technical Training?

IT Training Department Blog

Digital adoption platform (DAP) is what it’s called and it can do a lot of things including providing help for employees in the flow of work. But what exactly is a digital adoption platform, and why does it matter so much to corporate technical training? There’s now a better way. That’s the holy grail of training!

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.

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WalkMe vs Zeal: Which digital adoption platform is better for your business?

Ontuitive

That’s why many businesses are currently considering a digital adoption platform. Implementing this type of software can be a game changer, but choosing the right platform is a process. The platform is app agnostic. Bank employees have to move between multiple platforms while actively servicing clients.

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