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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

As a solution to this problem, the implementation of an internal knowledge base becomes increasingly essential, offering a centralized resource for employees to access valuable information, especially in time-sensitive situations. In this article, we will explain more about what an internal knowledge base is and why it’s important.

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Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

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Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

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Browse the New eLearning Brothers Knowledge Base

eLearning Brothers

Does searching for software support leave you feeling like Nancy Drew? Do you wish there was one central place to find the answers to all your questions?

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.

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ADOBE ROBOHELP: In Search of RoboHelp Use Cases

The Logical Blog by IconLogic

If you've used RoboHelp to create any of the following, Adobe would like to hear from you: Knowledge Bases/Self-Service Portals. Adobe is looking for examples of RoboHelp projects out in the real world. Online Help (including In-App Help). Policies & Procedures. Micro Content for Chatbots/Virtual Assistants.

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