Kapp Notes

JULY 8, 2010

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Tony Karrer

JANUARY 6, 2009

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. Drucker We are truly in a time of incredible innovation of work skills. We are struggling to keep up.

Work Skills 102

Work Skills Skills Information Overload Search 102

Tony Karrer

MARCH 25, 2009

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. This is probably THE challenge of the 21st century.

Productivity 100

Productivity Product Social Networks Knowledge Worker 100

EI Design

JULY 30, 2018

Most companies still adhere to a traditional labor structure of employing full-time workers, hoping to find the best talent within driving distance of an office. It makes sense to insist that employees all work next to each other on a factory assembly line. This new paradigm is optimized for knowledge work, like L&D.

Specialist 40

Specialist Instructional Design Virtual World Project 40

Tony Karrer

JANUARY 3, 2008

Unfortunately, you can ask all you want, you will still be doing a lot of work with LMS products this year. Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG. Does a Learner WANT an LMS?

Predictions 100

Predictions Authoring Tools Instructional Design Virtual Classroom 100

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. There will always be some level of training/education required.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Tony Karrer

DECEMBER 3, 2008

Strategy (15) PWLE Not PLE - Knowledge Work Not Separate from Learning (15) Corporate Social Bookmarking Tools (14) Corporate Learning Long Tail and Attention Crisis (13) Test SCORM Courses with an LMS (13) 90-9-1 Rule aka 1% Rule in Collaborative Environments (13) Social Conference Tools - Expect Poor Results (13) Instruction eLearning 2.0

Authoring Tools 100

Authoring Tools Social Networks Long Tail eLearning 2.0 100

Big Dog, Little Dog

DECEMBER 29, 2005

I also had a chat a few days ago with a Wall Street Journal reporter who is researching an article on knowledge worker productivity. I said yes, and mouthed the old Peter Drucker chestnut that "making knowledge work productive is the greatest economic challenge of this century."

Wiki 32

Wiki Knowledge News Journal 32

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. The Future Business of Learning for Suppliers - Performance Learning Productivity , July 21, 2009. Featured Sources. Is it teaching?

Social Media 40

Social Media Media Social Skills 40

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Q : As a business owner, I have concern about employee abuse, i.e. loss of productivity.

Social Networks 102

Social Networks Social Ning LinkedIn 102

AXIOM Learning Solutions

MARCH 23, 2023

In the past several years, knowledge workers have embraced technical skills and the realities of blended and remote work. So I think there’s a convergence of three themes that really caused a lot of stress for people this concept of digitization and remote work, being constantly available or accessible.

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Jay Cross

MARCH 14, 2010

Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. Training Directors.

Business 52

Business Metrics Director Knowledge Worker 52

Learnnovators

FEBRUARY 16, 2014

It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape. Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape. Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross's Informal Learning

DECEMBER 17, 2008

In fact, Frederick Taylor told workers, ‘You’re not paid to think’ Along came knowledge work. It’s a product that is created and consumed as it is delivered. A superlative industrial worker was 25% more productive than average. Industrial age workers created value in factories.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Workscapes.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross

DECEMBER 26, 2008

The developer who says, “This product is final. Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them. It should be learners-centric.

Social Networks 36

Social Networks CLO Mash-up Mashups 36