Phase 7: Measuring What Matters – Behavioral and Performance Shifts that Reflect Learning Impact
Upside Learning
JUNE 19, 2025
But feedback alone doesn’t complete the picture. In this final phase, we move beyond perceptions and experiences to look at what really matters: how learning shifts behavior, improves performance, and delivers business outcomes. To show the real value of learning, we need more than completion rates; we need performance evidence.
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