Jay Cross

SEPTEMBER 20, 2008

If you’re assembling a far-flung collaborative team or bringing together a community of practice, here’s a way to help people stay connected. Yammer also serves as a company directory in which every employee has a profile and as a knowledge base where past conversations can be easily accessed and referenced.

Yammer 36

Yammer Communities of Practice Privacy Twitter 36

Living in Learning

JULY 12, 2009

Consider these: Job aids, quick reference guides, cheat-sheets, etc. Knowledge bases with best practices, tips, techniques, etc. Help Desk able to push reference assets on demand. Access to an “expert”. Embedded help in the workflow or application being used. Can you say “Wikipedia”?

Performance Support 100

Performance Support Agile Support Performance 100

IT Training Department Blog

NOVEMBER 6, 2023

It could even be that your company has a great knowledge base with a powerful search that makes it easy to find resources. This doesn’t mean PDFs are uploaded to the knowledge base, though, as that is rarely sufficiently searchable. ” A powerful knowledge base that has a good search is a great place to start.

Social Networks 74

Social Networks Compliance Training Social Network Culture 74

Jay Cross's Informal Learning

FEBRUARY 2, 2009

For instance, they can streamline the informal learning process by providing time for learning on the job, building networks and knowledge bases to facilitate discovery, or providing places for workers to congregate and learn. He suggests corporations can in fact boost the results of self-directed learning.

Knowledge Worker 36

Knowledge Worker Communities of Practice Performance Support Reference 36

Talented Learning

JULY 10, 2018

EPISODE 12 – TOPIC SUMMARY AND GUESTS: Vermont Oxford Network (VON) is a nonprofit collective of multidisciplinary medical professionals, working together to improve the landscape of neonatal healthcare. How would you describe the mission of Vermont Oxford Network (VON)? Learning Systems Manager, John McGregor , Ed.D.

Collaboration 40

Collaboration Podcasts Podcaster Podcasting 40

eLearning Learning Posts

FEBRUARY 1, 2010

8 Dirty Words - Informal Learning , January 24, 2010 CLO online edition Dirty Words by Jay Cross L ast year I led workshops in London, Madrid , San Jose, Quebec, and Berlin on how to sell social networking and informal learning to senior management. It’s also a great way to build a personal learning network. And for good reason.

Google Wave 46

Google Wave PKM SharePoint Podcasts 46

eLearning 24-7

AUGUST 6, 2010

Other graphs: Completed work, Competencies and Communities (more on that later). This is Plateau’s social learning component, and it reminds me of a cross between a COP (Community of Practice) with some social learning functionality. Training is presented by WebEx and a knowledge base exists with features including tips.

Plateau 64

Plateau System Productivity Product 64

Jay Cross

FEBRUARY 17, 2013

Effective managers encourage their team members to buddy up on projects, to shadow others and to participate in professional social networks. Communities of practice. A Community of Practice (CoP) is a social network of people who identify with one another professionally (e.g. Encourage them to talk.

Diversity Training 51

Diversity Training Social Networks Communities of Practice Forum 51

Jay Cross

MARCH 14, 2010

The shift from training (we tell you what to learn) to learning (you decide what to learn) increases the scope of the director’s job from classes, workshops, and tests to the broad array of networks, communities, meta-learning, and learning culture. Creating useful, peer-rated FAQs and knowledge bases.

Business 52

Business Metrics Director Knowledge Worker 52

Learnnovators

JULY 29, 2015

The table below captures the shifts as I see it: I have been writing about social and collaborative learning, the importance of communities of practices and networked learning skills like building one’s PLN and PKM for some time now. And L&D must be able to enable such community building within organizations.

Diversity Training 133

Diversity Training Blended Learning PKM Community 133

ID Reflections

JUNE 12, 2015

The table below captures the shifts as I see it: I have been writing about social and collaborative learning, the importance of communities of practices and networked learning skills like building one's PLN and PKM for some time now. And L&D must be able to enable such community building within organizations.

Diversity Training 100

Diversity Training PKM Social Networks Community 100

Jay Cross

APRIL 16, 2013

People learn to build the right network of associates and the right level of expertise through informal, sometimes even accidental, learning that flies beneath the corporate radar. By definition, this is a collaborative, community-based approach, for it’s others who help us define what is relevant. The 3 R’s are nearly obsolete.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98