ej4 eLearning

article thumbnail

Training to Help Your Employees Have Difficult Conversations at Work

ej4 eLearning

One of my least favorite tasks is having difficult conversations at work. I am generally non-confrontational, but there are challenging situations in the workplace that require tough conversations at the right time.

article thumbnail

Anti-Racism in the Workplace: Start a Conversation

ej4 eLearning

As someone who is actively trying to understand my privilege, while learning how to address anti-racism in the workplace, I am on my own journey along the anti-racism continuum. I know that we are all unique human beings. Our life experiences shape our values and perspectives. We’ve all struggled to overcome challenges in life.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tips to Build Relationships at Work

ej4 eLearning

Being in-person allowed for quick on-the-spot collaboration and impromptu conversation, so you could build both a professional and personal network. Prior to the global pandemic, building relationships at work was fairly easy. You were surrounded by teammates with the same goals.

Tips 246
article thumbnail

How to Curate a Training Curriculum on Demand

ej4 eLearning

Or an employee who has to have a difficult conversation with a vendor and they don’t know how to handle it? An internal team is likely already carrying a heavy workload creating training for the current needs of the organization but what about the new or immediate requests? Or a need from a small team trying to manage negativity?

article thumbnail

5 Steps for Proving the ROI of Your Training Investment

ej4 eLearning

There’s an old meme that gets circulated on LinkedIn and other sites, reporting a conversation between a CEO and a CFO: CFO: What happens if we spend all this money training our employees and they leave? CEO: What happens if we don’t, and they stay? The idea, of course, is that organizations can’t afford [.].

ROI 103
article thumbnail

New and Updated ej4 Content for July

ej4 eLearning

We have phone etiquette courses, creating great customer conversations, and courses for the retail employees. To kick off Q3, we’ve added new and updated content to our video library focusing on Customer Service. Check out this brief video montage: Also we’ve added a series to our Software Skills library on Mastering Microsoft Access [.].

Content 100
article thumbnail

Squeezing More Out of Sales With Three Simple Words

ej4 eLearning

What you really want to do is guide the sales conversation toward an agreement that’s a win for both parties. Of course, simply saying “no” stops the conversation, or at least sets the wrong tone. Most of the time, giving in to such requests means giving them something extra, at your own expense.

Sales 100