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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. Of course we could call a service person, but trying to be handy and frugal (and safe), we wanted to find out if it was something I could deal with.

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AI-Powered Personalization: The Future of Corporate eLearning in 2024

Infopro Learning

In this blog, we’ll explore the innovative field of AI-powered personalization in corporate eLearning, revolutionizing how organizations support workforce development.  The Current State of Corporate eLearning Corporate eLearning has come a long way since in-person seminars and printed manuals.

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Personalization: The Secret Ingredient of eLearning Success

ProProfs

But there is another important ingredient that many forget to focus on – i.e. personalization. . Since, consumers nowadays demand ‘personalization’, businesses are readily following this approach to make a product or service more endearing to the target audience. What is Personalized eLearning?

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How Chatbots are Transforming Performance Support at the Point of Need and Personalizing Learning

Instancy

Unveiling the future of learning: Discover how chatbots are revolutionizing performance support when you need it! In today’s rapidly evolving workplace, the need for effective performance support and continuous learning has never been more crucial. Revolutionize your learning journey with #Chatbots!

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Project Team Engagement in the Context of Human/AI Hybrid Teams

The leadership style that the leaders adopt during engagement is critical in gaining team member support for building a positive thinking team. The challenge is finding a compromise between the two leadership styles.

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The relationship between learning and performance support

E-Learning Provocateur

I dedicate this one to Jane Hart whom I was delighted to meet in-person in Sydney last month. Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. However job aids aren’t the only form of performance support.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.