Innovative Learning Group

The Learning Experience Evolution

Innovative Learning Group

From Relationship Managers to Business Consultants. Many Moons Ago…. …I I began working with a great team at Amway on transitioning its global sales account managers from administrative/relationship-building roles to strategic, business consultants or trusted advisors. This revolutionary change in position and perspective prompted the global sales learning and development team to also radically evolve its approach to training new account managers. As The World Turned….

Four-in-One!

Innovative Learning Group

Tips to design Role-Specific Systems Training. Picture this — you’re meeting with a business services client who wants to develop a custom-learning course to walk learners through the functionality of a time sheet system. You think to yourself, sure, we can do that! But then the client adds that this training must cover the requirements of four unique roles within a single course. One role (manager) must receive all content in the course.

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Why Is It Important to Know What Learners are Thinking and Feeling?

Innovative Learning Group

Using Empathy to Create Impactful Learning. At the end of 2020, a colleague and I were recapping the year’s experiences and the abrupt shift that had to occur in learning for many companies. In particular, we’d both noticed how often the word “empathy” had come up in client conversations, and in industry articles, blogs, and podcasts. Empathy seemed to be the focus of leadership, human resources, and teams.

The Four Stages of Animation

Innovative Learning Group

3D Animation Can Add Dimension to Your Custom E-Learning Projects. Animation is a great way to grab learners’ attention in e-learning, but how do you determine when and how to use 3D to take it to the next level of engagement?

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A Training Company’s Guide to Selecting an eLearning Platform

Training companies have an opportunity to embrace the change and create meaningful change in their organizations by moving online. Discover the advantages of a digital-first approach, using an eLearning platform.

Audience… Objectives… Chunk It Up!

Innovative Learning Group

Three Simple Steps to Create a Blended Learning Solution. I think we’d all agree that 2020 forced a lot of change to training solutions in a very quick and reactionary manner. Did anyone not convert hundreds of instructor-led training (ILT) to virtual ILT on the fly? As we start 2021, it’s more important than ever to create and provide great learning to your employees.

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Systems Training Is Not One-Size Fits All

Innovative Learning Group

Best Practices For Developing Systems-Based Training. Innovative Learning Group has developed custom training for many systems, from talent management and customer relationship management to banking and financial systems. After managing many of these projects , I’ve learned that systems training is definitely not one-size fits all. However, along the way I’ve discovered three best practices that every company can apply to ensure the successful launch of a system.

Are We In This Virtually Forever?

Innovative Learning Group

Five Actions to Take to Advance Your Learning Future. Now that we are many months into this pandemic, I think we’ve come to realize that many of our normal routines have changed forever — at home and at work. For learning professionals, those whose work weeks were largely filled with maintaining and delivering live instructor-led training were literally rocked to the core.

Don’t Expect the Same Experience, Because It’s Not. And That’s Okay!

Innovative Learning Group

Create — Instead of Convert — Virtual Instructor-led training. In the past few months, we’ve all found ourselves connecting more in a virtual space than in person. Before this, I wouldn’t have taken an online exercise class or used a telemedicine service. Why would I when I live in an urban area with so many amenities only a few blocks away? But when in-person togetherness went away, it pushed me to try more virtual experiences. And you know what … that’s not such a bad thing at all!

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Is Now the Time to Revisit Your Learning Strategy?

Innovative Learning Group

Adding A New Delivery Method Will Impact Your Strategy. I recently finished conducting a review of the technology sections of a client’s comprehensive learning strategy. Looking back on this effort, I was surprised to see how many parts of the strategy needed to be revised when a new delivery method was added, in this specific case, custom e-learning.

[On-Demand Webinar] The State of Customer Education: Trends and Benchmarks Report

Speaker: Sandi Lin & Linda Schwaber-Cohen

In this webinar, Skilljar CEO Sandi Lin shared learnings from Skilljar's recent study and her insights on the state of Customer Education. She dug into key findings so you can benchmark against industry trends and understand how your strategy and metrics compare.

The Agile Industrial Complex

Innovative Learning Group

Agile as a way of working and organizing team activities has spread from software development to other aspects of work and business, from sales management to project management and most points in between, including learning and development (L&D). From my perspective, it’s gotten well out of hand. In software development, agile demonstrates its worth by delivering robust software with a sharper focus on customer/end-user needs.

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Weaving Design Thinking Into Project Work

Innovative Learning Group

This summer, Spine Crackers , the Innovative Learning Group (ILG) book club, decided to read the TD at Work publication, “ Design Thinking Meets ADDIE ,” by Kathy Glynn and Debra Tolsma. Admittedly, our group wasn’t only intrigued by the topic but also the manageable length (only 16 pages plus a few job aids and resource lists!) for our summertime brains.

Giants of the Past Offer Words of Wisdom

Innovative Learning Group

Start with Performance First to Get to the Right Learning Solution. My colleague and a former ILGer Susan Fisher is what you would call an expert in turning e-learning into e-performance. Her approach has made me stop and think… where have I heard this before? Is it possible to help workers in the moment they’re performing a task? Could that reduce — or even eliminate — the time we traditionally pull people away from work to engage in training? Emphatically, yes!

“No” Is Not the Answer

Innovative Learning Group

When Client Expectations and Best Practices Don’t Align. How often have you encountered a situation in which you were asked to do something, and you knew the request wasn’t the best approach? For example, what if your client asks for a custom learning. project to turn a half-day workshop into a 30-minute e-learning without removing any content? Would you just stare at them unblinking? Shake your head in disbelief? Would you be tempted to just say, “ no ” to them?

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Does Your Company Need Help Solving These 4 Common eLearning Challenges?

If you want to know how to get ahead of the game and avoid the common mishaps in selling your eLearning courses, you’ve come to the right place! Lambda Solutions has identified the most common and costly challenges faced by eLearning providers today.

Lights… Action… Pilot!

Innovative Learning Group

Planning Your Instructor-led Training Pilot. My teenager recently participated as a model in a fashion runway show. For the dress rehearsal the day before the show, not all models and designers were able to attend, so a sense of the number of outfit changes, order, and timing wasn’t possible to gauge. There weren’t any observers acting as the audience to provide feedback on the audio levels of the emcee and music nor on the proximity of the models to camera locations.

Lights… Action… Pilot!

Innovative Learning Group

My teenager recently participated as a model in a fashion runway show. For the dress rehearsal the day before the show, not all models and designers were able to attend, so a sense of the number of outfit changes, order, and timing wasn’t possible to gauge. There weren’t any observers acting as the audience to provide feedback on the audio levels of the emcee and music nor on the proximity of the models to camera locations.

Get Animated!

Innovative Learning Group

Engaging learners is a key element of any e-learning. However, for some, e-learning can be as dry as burnt toast. The best instructional designers know that keeping learners involved is half the battle when it comes to absorbing information. Even if the subject matter is drier than overcooked chicken that’s been left out in the Sahara next to a dehumidifier for a month, there are still methods an instructional designer can employ to make the e-learning more engaging.

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The Proof is in the Pie: Customized Training Programs Boost Employee Efficiency

Innovative Learning Group

Training is about moving the needle…engaging learners. At its core, it’s about designing and developing solutions that increase performance. But does it matter in all roles and all types of businesses? For the roles and responsibilities that tend to be repetitive, is training even necessary ? Consider this before you answer. With a fresh driver’s license in hand, my son was convinced he had everything he needed to live his best life. How could it not get any better?

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The Better Way to Onboard Customers

Speaker: Skilljar Experts

The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you.

What Could be Better than Free Pizza?

Innovative Learning Group

Training is about moving the needle…engaging learners. At its core, it’s about designing and developing solutions that increase performance. But does it matter in all roles and all types of businesses? For the roles and responsibilities that tend to be repetitive, is training even necessary ? Consider this before you answer. With a fresh driver’s license in hand, my son was convinced he had everything he needed to live his best life. How could it not get any better?

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Redemption for the Sins of Learning

Innovative Learning Group

I have come to a point in my career where I find myself reflecting on the good and the bad, the highs and the lows, and the hopes and wishes I have for those who will step forward when I ultimately, one day, step back. Today, I want to expose some of the challenges we face in our organizations — challenges that I see are leading us all down the path toward “sins” in our learning programs. It seems that despite our best efforts, organizations often fail to create improvements in performance.

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Creative ILT Design: Wow Your Learners

Innovative Learning Group

I’ve had the pleasure of managing many memorable projects during my two and a half years at Innovative Learning Group (ILG). One thing I’ve always emphasized is the value of being consultative. Sure, there are some projects for which the solution is simple and straightforward. However, there are also those where our clients value our partnership and objectivity as a third party. It’s this consultative approach that recently led to a pretty awesome outcome for one of my clients.

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Wowing Your Learners

Innovative Learning Group

I’ve had the pleasure of managing many memorable projects during my two and a half years at Innovative Learning Group (ILG). One thing I’ve always emphasized is the value of being consultative. Sure, there are some projects for which the solution is simple and straightforward. However, there are also those where our clients value our partnership and objectivity as a third party. It’s this consultative approach that recently led to a pretty awesome outcome for one of my clients.

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Deliver Effective Online Education and Events Your Members Will Love

This guide identifies the biggest challenges for associations moving their training online and provides practical solutions so that you can hit the ground running. Download now to keep your members engaged and growing even in times of COVID-19.

L&D Roads Bad? It’s Time to Repair Our Infrastructure!

Innovative Learning Group

I’m frustrated! As a Michigander, I hear a lot about the state’s infrastructure and the extensive work needed to improve it. There are crumbling roads, deficient bridges, and congestion plaguing our streets and highways. But what’s really frustrating me are the problems I see with the state of the learning and development (L&D) infrastructure. How are so many organizations ignoring the obstacles that impede how we travel to our L&D destinations?

Learning Should Be More Like Branding

Innovative Learning Group

During my recent trip to Phuket, Thailand, I noticed how a handful of global brands had penetrated deeply into remote areas of the island. It made me think: What is it about brands that makes people remember their product? Can learning professionals model some of the tactics used by brands to help employees remember important concepts? First and foremost, brands make sure their names are everywhere.

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Should the Customer Always Be Right?

Innovative Learning Group

Possibly, hopefully, you read my previous blog post ( Learning and Performance: Get Angry, Make Changes ), and you’ve been waiting eagerly since last June for the promised follow-up. Today’s your lucky day! But first, let me ask: did your organization make any progress toward performance-first learning last year? Really, I’d love to know, so please leave a comment below!

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Butter Up Your Training With VILT

Innovative Learning Group

Seven Tips for Successful Virtual Instructor-Led Training. If you haven’t attended a virtual instructor-led-training (VILT), sign up for one now! As learning and development professionals, having some VILT knowledge and experience will increase your tool set and give you an opportunity to show your organization how to embrace this cost-effective, flexible, and efficient way to train many learners in diverse locations. I’m sure you’re asking yourself… “Isn’t a VILT the same as a webinar?”

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The Pro’s Guide To Getting The Best ROI From Your New LMS

You need a Learning Management System when your courses and training programs need to be accessible online. Quickly build the perfect business case and easily determine which LMS will provide the best return on investment you need with this how-to eBook!

Butter Up Your Training With VILT

Innovative Learning Group

If you haven’t attended a virtual instructor-led-training (VILT), sign up for one now! As learning and development professionals, having some VILT knowledge and experience will increase your tool set and give you an opportunity to show your organization how to embrace this cost-effective, flexible, and efficient way to train many learners in diverse locations. I’m sure you’re asking yourself… “Isn’t a VILT the same as a webinar?” The answer is no.

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Learning and Performance: Get Angry, Make Changes

Innovative Learning Group

Three Ways to Streamline Employee Performance Improvement. “I’m I’m as mad as hell, and I’m not going to take this anymore!”. Remember that iconic catch phrase from the 1976 movie Network ? Howard Beale (played by Peter Finch) was commenting on modern American society, but it’s been running through the back of my mind lately — about formal training in the workplace. OK, I may not actually be as mad as hell , but I do think much employee training is a waste of time.

Learning and Performance: Get Angry, Make Changes

Innovative Learning Group

“I’m as mad as hell, and I’m not going to take this anymore!”. Remember that iconic catch phrase from the 1976 movie Network ? Howard Beale (played by Peter Finch) was commenting on modern American society, but it’s been running through the back of my mind lately — about formal training in the workplace. OK, I may not actually be as mad as hell , but I do think much employee training is a waste of time.

Gamification: Is It Relevant? Is It Meaningful?

Innovative Learning Group

Gamification continues to be a growing trend — in a long list of trends — in the learning industry. The thing is, gamification isn’t all that new. Gamification techniques (or more simply gaming techniques) such as countdowns, discovery, points, and levels, have been used for many years to engage learners and transfer knowledge and skills. As with all trends , the trick is to know when and how to use games to enhance learning and performance rather than just to entertain participants.

Top E-Learning Software - Recommendations and Pricing

Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.

Preparing the Perfect Learning Feast

Innovative Learning Group

Tonight after a long day at work, it’s likely that the last thing you want to do is go home and prepare a fabulous meal. Honestly, after a day of mind-numbing meetings, 150 emails, and your manager leaning on you for that presentation, who has the energy for that? It’s more likely you’ll stop at the market to pick up a roasted chicken, open a can of corn, and announce to your family “dinner is served!” Will it fill their tummies? Will it be fast and easy? You bet.