The Learning Experience Evolution
Innovative Learning Group
APRIL 27, 2021
From Relationship Managers to Business Consultants. Many Moons Ago…. …I I began working with a great team at Amway on transitioning its global sales account managers from administrative/relationship-building roles to strategic, business consultants or trusted advisors. This revolutionary change in position and perspective prompted the global sales learning and development team to also radically evolve its approach to training new account managers. As The World Turned….