Innovative Learning Group

Redemption for the Sins of Learning

Innovative Learning Group

I have come to a point in my career where I find myself reflecting on the good and the bad, the highs and the lows, and the hopes and wishes I have for those who will step forward when I ultimately, one day, step back. Today, I want to expose some of the challenges we face in our organizations — challenges that I see are leading us all down the path toward “sins” in our learning programs. It seems that despite our best efforts, organizations often fail to create improvements in performance.

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The Agile Industrial Complex

Innovative Learning Group

Agile as a way of working and organizing team activities has spread from software development to other aspects of work and business, from sales management to project management and most points in between, including learning and development (L&D). From my perspective, it’s gotten well out of hand. In software development, agile demonstrates its worth by delivering robust software with a sharper focus on customer/end-user needs.

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Wowing Your Learners

Innovative Learning Group

I’ve had the pleasure of managing many memorable projects during my two and a half years at Innovative Learning Group (ILG). One thing I’ve always emphasized is the value of being consultative. Sure, there are some projects for which the solution is simple and straightforward. However, there are also those where our clients value our partnership and objectivity as a third party. It’s this consultative approach that recently led to a pretty awesome outcome for one of my clients.

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Should the Customer Always Be Right?

Innovative Learning Group

Possibly, hopefully, you read my previous blog post ( Learning and Performance: Get Angry, Make Changes ), and you’ve been waiting eagerly since last June for the promised follow-up. Today’s your lucky day! But first, let me ask: did your organization make any progress toward performance-first learning last year? Really, I’d love to know, so please leave a comment below!


Training for Lead Generation, Customer Onboarding and Support

Customer lifecycle training gives customers the knowledge and tools they need to be successful. As customer success and satisfaction grows, so does retention and repeat business. This eBook can help training teams improve or expand their customer training programs.

Learning Should Be More Like Branding

Innovative Learning Group

During my recent trip to Phuket, Thailand, I noticed how a handful of global brands had penetrated deeply into remote areas of the island. It made me think: What is it about brands that makes people remember their product? Can learning professionals model some of the tactics used by brands to help employees remember important concepts? First and foremost, brands make sure their names are everywhere.

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Butter Up Your Training With VILT

Innovative Learning Group

If you haven’t attended a virtual instructor-led-training (VILT), sign up for one now! As learning and development professionals, having some VILT knowledge and experience will increase your tool set and give you an opportunity to show your organization how to embrace this cost-effective, flexible, and efficient way to train many learners in diverse locations. I’m sure you’re asking yourself… “Isn’t a VILT the same as a webinar?” The answer is no.

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Learning and Performance: Get Angry, Make Changes

Innovative Learning Group

“I’m as mad as hell, and I’m not going to take this anymore!”. Remember that iconic catch phrase from the 1976 movie Network ? Howard Beale (played by Peter Finch) was commenting on modern American society, but it’s been running through the back of my mind lately — about formal training in the workplace. OK, I may not actually be as mad as hell , but I do think much employee training is a waste of time.

Gamification: Is It Relevant? Is It Meaningful?

Innovative Learning Group

Gamification continues to be a growing trend — in a long list of trends — in the learning industry. The thing is, gamification isn’t all that new. Gamification techniques (or more simply gaming techniques) such as countdowns, discovery, points, and levels, have been used for many years to engage learners and transfer knowledge and skills. As with all trends , the trick is to know when and how to use games to enhance learning and performance rather than just to entertain participants.

Preparing the Perfect Learning Feast

Innovative Learning Group

Tonight after a long day at work, it’s likely that the last thing you want to do is go home and prepare a fabulous meal. Honestly, after a day of mind-numbing meetings, 150 emails, and your manager leaning on you for that presentation, who has the energy for that? It’s more likely you’ll stop at the market to pick up a roasted chicken, open a can of corn, and announce to your family “dinner is served!” Will it fill their tummies? Will it be fast and easy? You bet.

6 eLearning Trends in Custom eLearning Solutions

Most digital learning trends focus too much on the "digital" and not enough on the "learning". It is not enough that content builders master available tools. We need a return to core learning fundamentals. Get Inno-Versity's eBook for 6 of the most important trends coming to digital learning.

Getting Learners to the “Aha!” Moment

Innovative Learning Group

I’m sure this has happened to all of us at one time or another when taking an e-learning course. You sit in front of your computer, coffee in hand, and unconsciously click through each screen without giving the content a second thought. You just want to get to the end and check off on your training plan that you’ve completed the course. As an instructional designer for Innovative Learning Group (ILG), I want to give learners real “aha!” moments.

What “The Great British Bake Off” Can Teach Us About Learning

Innovative Learning Group

You’ve heard all the hype about the latest technological cure for what ails training: augmented, virtual, or mixed reality. Sure, I’d be the first to agree that mobile learning with augmented reality could be truly revolutionary in the workplace, a fact that visionaries in our industry have been talking about for the last six or seven years. Yes, let’s start using AR/VR/MR (augmented reality/virtual reality/mixed reality) in our learning and performance support solutions where it makes sense!

The Great Pineapple Dilemma — and the Art of Storytelling

Innovative Learning Group

Growing up, my dad’s memorable tale of his father, my Grandpa Schirmacher, has inspired me throughout my life. As a Mounted Marine, my grandpa rode a horse while serving in the United States Marine Corps. During his career, he was stationed on the then-island nation of Hawaii (before it became the 50 th state). Grandpa Schirmacher, being the mischievous character that he was, decided one day to liberate a pineapple from a local farm.

What’s Your Attitude?

Innovative Learning Group

When it comes to learning, we all have an attitude regarding how to learn. This mindset includes how we think others should learn, the best way to learn, if generations really learn differently, and so on. Elliott Masie posted a great article — “ Your Learners Have Attitude ” — that inspired me to really think about the changes occurring in the learning industry and how they influence what I do and how I think.

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

Adapting to Adapt: Learning a New Framework for Responsive Design

Innovative Learning Group

At Innovative Learning Group, we’ve designed and developed thousands of e-learning courses using many different authoring tools and programming languages. So when requests started coming in to create e-learning using the new-to-us Adapt authoring tool and framework, an application that allows you to quickly build responsive e-learning content, we dove right in — because we know what we’re doing! We got this!

Harnessing the Power of Video: Take Your Learning Content from Boring to Exciting

Innovative Learning Group

Are you ever faced with a need to communicate a procedure to your team but are unsure of the method to deliver it because the content is somewhat dry or is not very interesting? I recently worked with a longtime Innovative Learning Group client in the financial industry on a learning need just like this. In a nutshell, the client needed to show how a conversation should be conducted between a financial analyst and his/her customer.

Using Social Science for Learning

Innovative Learning Group

Let’s face it, we’re social beings. We don’t live in isolation, and most of us don’t work in isolation. Even if we work alone, we connect with others through various ways. There’s now an entire body of evidence about the impact that social interaction has on us: namely the Social Neuroscience of learning. As we have evolved into more social beings, we have become more sensitive to the environment around us.

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Make Learning a Process, Not an Event, Through Proper Transfer

Innovative Learning Group

I think it’s safe to say that at one time or another, all of us have probably been in a situation where we’ve created a really “great” training program, and the training just doesn’t stick. We end up asking ourselves, “What could I have done differently to ensure my learners effectively applied their new skills and knowledge on their jobs?”

There’s Not a Skills Gap in the U.S… or Is There?

Your search for the perfect candidate has resulted in zero perfectly skilled applicants. What’s going on? Enter… the skills gap. This report, ‘The Employment Skills Gap and What To Do About It,' breaks down the issue with solutions you can apply now.

What Do You Do?

Innovative Learning Group

Just the other day, I was picking my daughter up from art camp and another mother asked the proverbial question, “What do you do?” ” My response was something like, “I’m a p roject manager and an instructional designer at Innovative Learning Group. I manage and write training and performance support solutions for corporate clients.” ” I couldn’t help but recognize the glazed-over eyes, and then heard the typical query, “So, you train people?”

A Learning Strategy Is Your Road Map to Effective Organizational Development

Innovative Learning Group

I’ve been in the training industry for a long time — 25 years long. And I’ve done work on client projects representing the full gamut of subject matter and delivered via many different media (classroom, web-based, mobile, blends, and so on). One pattern I continually see is that many companies simply react to the needs of the moment and spend their time putting out training fires.

Enhancing Learning by Mapping the User Experience

Innovative Learning Group

For as long as I can remember, my passion has been about explaining things to people. Just ask anyone who’s known me for more than a day or two, and they’ll tell you — sometimes with the pejorative “know-it-all.” ” It’s not about inflating my ego, though; I just want to share the information!

Why Adding Self-Reflection to Development Programs is a Good Thing

Innovative Learning Group

The unexamined life is not worth living. Socrates. Lately, I’ve noticed the term self-reflection popping up in a lot of articles about leadership , management, and coaching. Long a believer in the power of self-reflection, I think it’s an important addition to any employee development program , since it can lead employees to real clarity about their goals and role in an organization. It’s amazing what we can discover when we take the time to sit back and reflect.

Custom eLearning: What to Consider as an L&D Manager

A custom eLearning project is an exciting opportunity, but any L&D Manager will also tell you it can be challenging. Inno-versity shares 5 points to consider before kicking off your project. These concepts are critical to addressing the most common pain points which, IF addressed, will ensure success.

What I’ve Learned Developing Mobile Content Using Authoring Tools Designed for ISDs

Innovative Learning Group

I just wrapped up a free ILG webinar on optimizing your e-learning software toolkit, which you’ll be able to view next week on ILG’s YouTube channel. We had a great turnout and a lot of good questions were asked. The questions posed by the participants got me thinking about what I’ve learned from developing a number of mobile apps and mobile web sites. I’ve used a lot of authoring tools throughout my career.

How to Do E-Learning and M-Learning Solutions Right

Innovative Learning Group

Last week, my colleague Susan Fisher and I presented at mLearnCon in San Jose on the topic of “ Mobile Decisions: Right Solution, Right Tools.” ” I was thrilled to be speaking about doing mobile right. For one thing, I love the potential mobile has to revolutionize how learners use learning and performance support solutions. Second, I’m excited about focusing on how to do learning “right.”

Don’t Select E-Learning for the Wrong Reasons

Innovative Learning Group

Is someone in your organization anxious to use e-learning because they’ve seen some amazing web sites or watched their kids engrossed in an online tutorial? It’s a terrific thing that they’re excited about learning over the computer, but this may not be the best reason to select e-learning as the delivery method for your next initiative. “Well then,” you ask, “when would I choose e-learning as the delivery method?”

Guild eBook on Classroom to eLearning Part 2 Has Been Released

Learning Solutions Magazine

Guild eBook on Classroom to eLearning Part 2 Has Been Released. cori-miller. Fri, 08/23/2019 - 10:30

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A New Segmentation Model for Customer Onboarding

A great customer onboarding program is a proactive and meaningful way to make a lasting impact on customer engagement, retention, and expansion. In this eBook, Skilljar will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

Keeping Up with Artificial Intelligence in L&D

Learning Solutions Magazine

Keeping Up with Artificial Intelligence in L&D. cori-miller. Fri, 08/16/2019 - 01:00


30+ Ideas for eLearning Portfolio Samples

Experiencing eLearning

Whether you’re working independently or looking for a full-time job, you need a portfolio. What if you can’t use any samples of your existing work due to confidentiality or security requirements? Revise Existing Work.

Focus on What’s Important for Learning

Experiencing eLearning

My daughter is in kindergarten this year. It’s been so much fun to watch her process of learning to read and write. During their unit about animals, my daughter wrote some facts about fish. A fish moves with its tail and fin. Its covering is called scales. Fish do not have eyebrows.

Instructional Design Hourly Rates and Salary

Experiencing eLearning

What is your hourly rate as an instructional designer? How much do you make if you’re a full-time salaried employee? What about freelance or consultant rates? People frequently ask me these questions, and I always refer people to the same resources.

Monetizing Customer Education: Free, Fee, and Everything In Between

Some of the best customer education programs monetize customer training to help offset program costs, fuel new initiatives, and enable additional investment in your programs. In this webinar, Skilljar will discuss the free-to-fee continuum and share best practices for developing a pricing and packaging strategy for your education offers.

What does an instructional designer do?

Experiencing eLearning

This post was originally published on May 26, 2007. It has become by far my most popular post. Even after all these years, people are trying to answer this question. In the coming months, I plan to update a number of “classic” posts like this one.