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70-20-10: Origin, Research, Purpose

Performance Learning Productivity

Jay Cross, a friend and colleague in the Internet Time Alliance , spent the last years of his life raising awareness of the importance of ‘informal learning’ across the world. As early as 2002 Jay was describing the unrelenting focus on formal learning in terms of the ‘Spending/Outcomes Paradox’.

Research 130
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An example of informal learning from Europe

Jay Cross's Informal Learning

Harm told me about his team’s experience with informal learning in an engagement with Sara Lee. Having a closer look, I concluded that the list of activities could be divided into more formal and more informal learning activities. Informal: - Experiences on the job. The research was conducted in 2002.

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70-20-10: Origin, Research, Purpose

Performance Learning Productivity

Jay Cross, a friend and colleague in the Internet Time Alliance , spent the last years of his life raising awareness of the importance of ‘informal learning’ across the world. As early as 2002 Jay was describing the unrelenting focus on formal learning in terms of the ‘Spending/Outcomes Paradox’.

Research 176
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Quotes and excerpts on the need for Learning 2.0 from the Best of T+D: 2007-2009

ID Reflections

Learning Gets Social by Tony Bingham: Karie Willyerd, vice president and chief learning officer for Sun Microsystems explains the huge opportunity the profession has in informal learning: “One of the things that has happened is that we have focused so much on the 10 percent [formal learning] that we abdicated the 70 percent [informal learning].

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Time to Performance

Tony Karrer

I thought that Time-to-performance was going to be the key metric back in 2002. Still a lot of what we talk about with informal learning, performance support, etc. I was reading Jay Cross’ response and one of his predictions: Faster, faster, faster, real time. Time-to-performance becomes the new metric.

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Ten years after

Jay Cross

In 2002, ASTD and I introduced a blog, Learning Circuits Blog, about eLearning and networking. Excited about the new communication tool, we actually started our first blog somewhat ambitiously in 2002 as an experiment lead by informal learning guru Jay Cross and Learning Circuits editor Ryann Ellis.

ASTD 36
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70-20-10: Origin, Research, Purpose

Performance Learning Productivity

Jay Cross, a friend and colleague in the Internet Time Alliance , spent the last years of his life raising awareness of the importance of ‘informal learning’ across the world. As early as 2002 Jay was describing the unrelenting focus on formal learning in terms of the ‘Spending/Outcomes Paradox’.