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Listen to Your Customer

The Performance Improvement Blog

In 2009, at a time of declining revenue and store closings, Domino’s changed its product entirely. Doyle became CEO in 2010 and it was up to him to launch the new product. If customers didn’t like the new product, that could have been the end of his career with Domino’s. How is that “listening to your customer”?

Custom 182
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Our Top 10 Learning Tools 2009

Upside Learning

We decided to contribute to the 2009 list by sending in our own list of Top 10 Tools for Learning Professionals. So here’s a list of our favorite tools for creating custom content for clients: 1. I also use it very often to look for new product reviews. If you’ve not yet visited this website, I strongly recommend you do.

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Training vs. Learning and the Role of Mobile Devices | Social.

Dashe & Thomson

John states: “We’re committed to providing flexible, accessible, and customized learning opportunities. Customers don’t want to be sold but they love to buy. And if you’re worried about accountability, create a program that tracks employees’ progress through the required content. Or don’t. Download the whitepaper » Blog this!

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Training vs. Learning and the Role of Mobile Devices

Dashe & Thomson

John states: “We’re committed to providing flexible, accessible, and customized learning opportunities. Customers don’t want to be sold but they love to buy. And if you’re worried about accountability, create a program that tracks employees’ progress through the required content. Or don’t. Download the whitepaper » Blog this!

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The Renewed Importance of EHR Training – Meaningful Use Incentives.

Dashe & Thomson

However, with the passing of the American Recovery and Reinvestment Act of 2009 (ARRA), that’s all changed, and there is now significant financial incentive to adopt — and properly use — an EHR system. Up until now the effects of these failed implementations have amounted to little more than lost opportunities. Properly d.

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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. And if you share my enthusiasm for customer education, you’ll want to listen to every word of advice from today’s guest, Bill Cushard , General Manager of Learndot by ServiceRocket.

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Cammy Beans Learning Visions: Kineo Product Knowledge E-Learning Webinar

Learning Visions

Monday, July 13, 2009 Kineo Product Knowledge E-Learning Webinar Kineo will be holding a free webinar on creating effective product knowledge e-learning on July 16th, 2009. Product knowledge training creates major challenge for organizations, including: Keeping content up to date: products change rapidly.

Knowledge 100