Customer Experience Key to Product Design

Origin Learning

And, like the exhilaration one gets when the powered-vehicle vrooms, so too is the feel of tailoring service to meet the preferences of travelling customers across 420-plus locations in iconic travel destinations…. Let’s start by presuming that your social learning flight has taken off.

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Learning Solutions 2016 Highlights

Raptivity

It was held in Orlando, Florida, from March 16 – 18 and the Raptivity team was excited to exhibit some of the latest happenings in the product. Key highlights: Our Raptivity team was all set to welcome conference attendees and provide them with product details and demo at the booth.

LEARNNOVATORS PRESENTS SUCCESS STORY AT FOCUSON LEARNING 2016

Learnnovators

Srividya Kumar, Co-founder of Learnnovators, took the stage at FocusOn Learning 2016, and presented a case study session to attendees. – A 56% improvement in productivity of the MTAB Service Center. About FocusOn Learning 2016. Chennai (India).

Improve Customer Success Training with Custom Elearning

Learnkit

In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Here are 3 ways, Custom Elearning can Improve Customer Success Training: 1.

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State of the Front-Line Manager

how individual contributors perform, increases that show up in engagement, retention, and productivity. customer service group, shift managers in your retail. manager, talent developer, motivator, customer. productivity, engagement, and. State of the.

3 Questions that Keep Product Managers Up at Night

Knowledge Guru

Product managers are passionate people. They are passionate about the products they create and the problems they solve for their customers. Product managers spend thousands of hours researching, testing and developing their products before its time to commercialize.

3 Productivity Tools for Training Professionals

Administrate

As our careers page attests, we’re big advocates of people who just ‘get things done’ A high level of productivity is vital if we’re to continue to deliver success to our customers, especially given that our team works a four day week. Published on October 20, 2016. The post 3 Productivity Tools for Training Professionals appeared first on Administrate. Why work harder when you can work smarter?

Bringing the Band Down to DevLearn 2016

eLearning Brothers

The past few years have taken us down to Las Vegas for one of our most favorite events of the year: the DevLearn 2016 Conference and Expo. We always appreciate having our customers swing by to say hello when we’re at a conference.

3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences.

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Why Product Managers Should Include Training in Their Launch Plan

Bottom-Line Performance

And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch?

Articulate Implements Subscription Pricing for Their Products

LearnDash

They have made some big changes in their products by introducing the new Articulate 360. First, let me clarify: Storyline still looks to be their flagship product, going under the moniker “Storyline 360” It looks to have been updated with some new features as well.

7 Top Learning Trends for 2016

Axonify

Based on conversations with top learning analysts, leading organizations and industry experts, here’s what we believe are the most credible and crucial learning trends for organizations in 2016. Gamification will remain a top learning trend in 2016.

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ATD 2016: How Docebo is leading the conversation around 70:20:10

Docebo

ATD 2016: How Docebo is leading the conversation around 70:20:10 for online training platforms. It’s the final day of ATD 2016 , and our team is plugging away visiting with as many conference attendees as we can. Leading the 70:20:10 conversation at ATD 2016.

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7 Top Learning Trends for 2016

Axonify

Based on conversations with top learning analysts, leading organizations and industry experts, here’s what we believe are the most credible and crucial learning trends for organizations in 2016. Gamification will remain a top learning trend in 2016.

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The Link Between BYOD and Increased Productivity

TOPYX LMS

A BYOD policy also makes it easy for employees to access corporate data and online training materials, which can increase productivity. Of all the benefits listed here, increased productivity usually pleases company leaders most.

ATD 2016: Visit Docebo to see the latest in online training software

Docebo

Are you at ATD 2016? ATD 2016 is off to a great start, like any proper industry conference these days, with an inspiring keynote from none other than Simon Sinek. The post ATD 2016: Visit Docebo to see the latest in online training software appeared first on Docebo.

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6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates.

5 Hot Sales Trends of 2016

CommLab India

Let’s check out the most talked about trends of 2016. This is the integration of Sales and Marketing functions and refers to their alignment to ensure harmony in catering to the needs of customers. This way, customers feel relieved of the selling pressure.

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From NextLearning 2016: Does the 70:20:10 learning model hold up in practice?

Docebo

From NextLearning 2016: Does social and informal learning work in the typical workplace? This leads to a more satisfied and more productive workforce. The post From NextLearning 2016: Does the 70:20:10 learning model hold up in practice?

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Webinar: Customizing an eLearning Brothers Template for Storyline in 3 Easy Steps

eLearning Brothers

They are designed in such a way that you can customize them yourself. This past week I walked through a few quick tips and tricks on how to take a template and customize it to your look and feel. Here at eLearning Brothers, we have a plethora of templates for Storyline.

7 Considerations when building your Training Strategy for 2016

Your Training Edge

In my previous articles, I have highlighted various innovative concepts and technological advancements to be prevailing in 2016 in corporate learning, training and development industry. Since increasing number of organizations and enterprises are adopting novel training models for support higher productivity and profit generation objectives, it has led the industry towards great diversity in terms of training needs and requirements. Copyright 2016 Bryant Nielson.

3 Powerful Rapid Authoring Tools Released in 2016

CommLab India

Every year, several new authoring tools are released into the market, and 2016 was no exception. Today, we will look at three powerful e-learning authoring applications released in 2016 and examine how they help develop online courses better.

Everwise Named Top HR Product of 2016 by Human Resource Executive

Everwise

This is why we’re excited to announce that Everwise has been named a recipient of HR Executive’s 2016 Top HR Products. The post Everwise Named Top HR Product of 2016 by Human Resource Executive appeared first on Everwise.

Top Picks for 2016 – E-Learning

eLearning 24-7

In the name of fellowship and bringing all of us around the world together, now more than ever before, the calling out of THE TOP PICKS of E-LEARNING 2016 is the first step (okay, maybe not the first step, but for this post.). I use this product on a daily basis and it packs a whallop.

Congratulations to the finalists of the 2016 Moxie Awards!

mLevel

That the competition has never been fiercer is a testament to the ideas we’re testing and the products we’re building right here in Chicago. They’re reporting a 3X year-over-year revenue expansion with a 26X return on customer LTV. Recap from: Built In Chicago News Article.

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How To Customize Camtasia Conversation Scenarios in 5 Minutes

eLearning Brothers

Customizing them is easy. You can have a fully functional and customized scenario set up and ready to be used in only five minutes. The post How To Customize Camtasia Conversation Scenarios in 5 Minutes appeared first on eLearning Brothers.

Off-the-Shelf Content or Custom-built: Which Is Better For Your e-Learning Endeavour?

G-Cube

If the content like organizational specific courses on products or processes does not exist at all in the public domain, then the only route is custom content creation. Customization: Contrary to popular belief, there is room for customization in OTS content as well.

2016 LMS Market Trends, Observations and Predictions

Talented Learning

The 2016 LMS market is not what you think. Here are our top ten 2016 trends, observations and predictions for the LMS and broader learning technology market. . #10 9 – Four Main Types of LMS in 2016. In 2016, it is not so simple.

Does Your Custom E-learning Vendor Cater to Your Product Sales Training Needs?

CommLab India

Finding an eLearning vendor who can take care of your product training needs is a task in itself, because when you begin to explore the eLearning market, you will find dozens who will claim to know just what you need, but just a handful really know what you need and how to deliver it.

Creating Memorable Customer Experiences will Save your Retail Location

Learnkit

The importance of maximizing every customer interaction has never been more important. When customers opt for an in-person shopping experience over online shopping, they are able to take advantage of the benefits of having customer service associates to help them through their experience.

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2016 Global Skillsoft Perspectives in Review

Skillsoft

Skillsoft Perspectives 2016 included inspirational keynotes, exciting product announcements and insightful lessons from our customers. Skillsoft events

Vision 2016 - An Interview with Todd Kasenberg

Raptivity

Today's interview in the Vision 2016 series is with Todd Kasenberg, Principal, Guiding Star Communications and Consulting. More about Todd here: [link] Below are excerpts from the interview: What are some of the key eLearning trends that you think would surface, or pick up, in 2016? I am convinced that 2016 is the year of microlearning. How important or unimportant is it going to be in 2016? Interactive eLearning – how would that look like in 2016?

mLevel Wins Silver & Bronze Stevie® Awards in 2016

mLevel

mLevel recognized by Stevie Awards for excellence in training sales & customer service professionals! CHICAGO, IL (PRWEB) MARCH 10, 2016. mLevel was presented with a Silver Stevie® Award in the Sales or Customer Service Solutions Technology Partner of the Year category and a Bronze Stevie® Award in the Sales Training Practice of the Year category at the tenth annual Stevie Awards for Sales & Customer Service. Recap from: PRWeb’s Press Release.

Raptivity Celebrates 10 Glorious Years of Customer Success!

Raptivity

Raptivity, a finely crafted interactivity builder that offers a rich collection of 190+ templates for creating eLearning interactions completes ten years of customer success. Customers support all along the way has helped Raptivity to always lead the way for interactive learning.

5 Practical Tips for Attending HR Tech 2016

WalkMe Training Station

On top of the 400 companies, each one will have multiple products to sell you, each product will have a list of features and each feature will have its list of benefits. Customization and personalization is the standard in high tech.

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