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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Customer success can include any of the following: Onboarding and Adoption: Guiding customers through a smooth onboarding process and effective product adoption.

Behavior 221
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Designing Learning for Behavior Change with Julie Dirksen

Upside Learning

In a recent installment of the Learning and Development (L&D) Insights podcast, Amit engages in a captivating conversation with Julie Dirksen, a renowned learning strategy consultant and author of Talk to the Elephant: Designing Learning for Behavior Change. Addressing challenges in implementing feedback systems for behavior change.

Behavior 147
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Measuring Sales Behaviors: Best Practices to Drive Best Outcomes

Infopro Learning

When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Effective sales performance measurement is taken for granted by a majority of organizations. 5 Characteristics of Top Sales Performers in An Organization.

Behavior 221
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Exploring a Global Leadership Approach – Mindset, Behavior and Process

Infopro Learning

Unfortunately, only 18% of multinational companies have a strong leadership pipeline that equips high performing employees with global leadership competencies (3). The Behavior and Process of Global Leadership. There are a wide range of behaviors and attributes experts suggest global leaders need.

Behavior 409
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Sales Training That Gets Results – With or Without Classroom ILT

Speaker: Mike Kunkle, VP Sales Enablement Services, SPASIGMA

Most sales ILT (instructor-led training) has historically not been very effective, if we consider “effective” to mean “changes behavior, improves results, or produces a ROI.”. Or, we can do the same with ILT, by including flipped classrooms.

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The Key Components of an Effective Sales Training Program

Infopro Learning

An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. According to  Salesforce , 80% of high-performing sales teams rate their training as “very good” or “outstanding.”

Sales 221
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Why Performance Consulting is Crucial to Meet Business Learning Requirements

Infopro Learning

Employee performance directly impacts the success of your business. Low performance can be losing your company a considerable amount of revenue. In fact, businesses with disengaged low performing employees lose more than $450 billion of revenue a year (1). What is Performance Consulting?

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Project Team Engagement in the Context of Human/AI Hybrid Teams

The challenge is in deciding whether to adopt an engagement focused leadership style that emphasizes human behavior characteristics such as personalities, or to a task-oriented leadership style that focuses on the work needed to be performed and the tools to be used.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.