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The fully mature metrics practice

Learning Pool

Failing to harness it astutely in learning strategies can cause learning departments to fall behind the rest of the business – and the business to fall behind its competitors. That’s where the results of the 2020 Learning State of the Industry survey, ‘ The fully mature metrics practice ’ snapshot, comes in.

Metrics 95
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Meet the CLO Advisory Board: Diane August

CLO Magazine

CLO: What was your first official job in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? CLO: I read on your LinkedIn profile that you co-created your current role at Nationwide, “chief learning architect” — what was that process was like?

CLO 84
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Drive your learning experience by understanding your learners

CLO Magazine

In 2018, Choice University, the award-winning franchisee learning and development department within Choice Hotels, grew curious about our learners. A completed correlation analysis revealed that the more engaged hotel employees were with our L&D content, the more likely it was that the hotel they worked for had higher business metrics.

Learner 91
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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. ” The Business of Learning.

CLO 68
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Correlating skill acquisition with KPIs that matter

CLO Magazine

What L&D leaders want to demonstrate is that their programs, courses and other L&D interventions are making a difference in work quality and quantity in the workforce — and that their improvement makes a difference in bottom-line metrics for the company. This can’t be a metric you choose just because it’s easy to count.

Metrics 78
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ATD Core 4 - July 24-26, 2023 - Washington, DC

Learning Visions

Business Partner: “Let’s see some results.” If you’ve seen or heard me speak before, I talked about Learning Pie and getting grounded in the whole pie that is L&D: Learning, Creativity, Technology, Business. These are the metrics that your operational partners are already tracking. Check it out.

Metrics 130
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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. When Sugrue presented the strategy to the company’s highest management body, EY’s Global Executive, she promised to run learning like a business. Purposeful Design.

CLO 59