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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams.

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How eLearning Content Development Companies are Revolutionizing Education

Dynamic Pixel

Look no further than eLearning content development companies! In this blog post, we’ll dive into how eLearning content development companies are revolutionizing education and why they’re becoming increasingly popular among students and professionals alike. One such company is 2U.

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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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How Customer Service Training Can Lead to Increased Customer Satisfaction?

Hurix Digital

A substantiated framework of adequate workflow for transforming your business on the digital platform is necessary. Whether your business is a progressive small-scale start-up or a fully-fledged developed enterprise, all businesses’ basic foundation is laid down on customer satisfaction.

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Office Etiquette Training for New Hires? Why Some Companies Think It’s Critical

KnowledgeCity

While it may seem like common sense, many companies are now implementing etiquette training for new hires. Nearly 45% of companies currently provide office etiquette training, and an additional 18% are planning to introduce it by 2024, as revealed in a recent ResumeBuilder report. What Does Etiquette Training Include?

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Will AI Disrupt L&D Teams?

Infopro Learning

In the ever-evolving landscape of corporate training, one question looms large; will Artificial Intelligence (AI) disrupt Learning & Development (L&D) teams?  As organizations navigate the complexities of the digital age, AI emerges as both a herald of innovation and a harbinger of change for Learning and Development teams.

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10 Mistakes Membership Site Owners Make

LearnDash

Because memberships are a different breed of ecommerce, with a business model that is more than just recurring payments, success hinges on real-world value and the user experience. Successful membership sites thrive on community and member retention, so it’s crucial that you don’t stop at the sale.

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