article thumbnail

Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

article thumbnail

Top 7 Benefits of Mobile First Content for Your Sales Team

Kitaboo

People access their meeting calendars, book appointments and check emails on their smartphones and tablets. How then, can you afford your sales team not having access to mobile-first content? Your sales team is the face of your company. Waxing eloquent about your product or service will not work.

Sales 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Shape of Global Workplace Learning 2020: An Interview with Sriraj Mallick, President, Infopro Learning

Infopro Learning

Training and Learning cannot be viewed as a one-time event in the yearly calendar – planning and preparing for it make organizations stronger and human capital rich. Is the training program improving sales, customer service or the net promoter score? Is the program enhancing safety and security of employees?

Global 369
article thumbnail

Learning Pool adds 10 new US events to their calendar for 2020

Learning Pool

At the Brandon Hall Awards 2019, we also achieved Silver in the ‘Best Advance in Emerging Tech’ category for our Learnbot project with partners, TUI and most recently won Gold for Customer Service Success in the Sales and Customer Services program at the 2020 Stevie® Awards.

article thumbnail

10 Best WordPress CRM Tools to Supercharge Your Online Business

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

It can be used to track leads, nurture prospects, manage sales opportunities, and provide customer support. This makes it easier for you to resolve customer issues quickly and efficiently. Increased productivity: A CRM system can help you increase productivity by automating many of the tasks involved in sales and marketing.

Zoho 52
article thumbnail

Reduce admin in your business and leadership training organization

Arlo Training & Events Software

You can customize each email and add attachments such as pre-reading. All communication includes calendar appointments so people can add and update their Outlook or Gmail calendar automatically. Those are all of the things Arlo does to reduce administration and increase sales for your training business. So that’s it.

article thumbnail

How to Sell a Lot More Courses with Harry Spaight

LifterLMS

He stresses the importance of adopting a sales strategy grounded in honesty and customer service. The significance of employing charm during prospecting, making a memorable impact at networking events, and streamlining the sales process is emphasized by Spaight. I have your podcast over here, which is sales made easy.

Course 86