The Performance Improvement Blog

DECEMBER 16, 2015

Instructor-facilitated workshop – meeting convened by an instructor; participants learn from experience of working together on solving a problem or creating something new. to create an experience that is interactive and fun. eLearning – content delivered to learner via computer; usually desktop computer.

Simulations 100

Simulations Case Study Wiki Performance Support 100

Learning Visions

JANUARY 8, 2010

Mary Engstrom, Associate Director of Extended Learning Services, University of Montana Formerly faculty member at university of Ed at U South Dakota. Doing practical side of what used to teach. ID team in continuing education. Interested in creating a professional development support group concept. Support faculty.

Instructional Design 124

Instructional Design Instructional Instruction Design 124

learnWorlds

FEBRUARY 16, 2022

Mobile apps enable us to access exceptional services instantly and without any hassle, anywhere, anytime. Though it may sound easy and fun to use apps, have you ever considered creating your own app? Instead, it creates a fundamental shift in who can create an app. The future of no-code empowers more people.

Mobile 98

Mobile LMS Course Docebo 98

E-Learning Provocateur

OCTOBER 6, 2015

Having said that, dropping the degree entry requirement could make sense for specific teams such as Innovation, who might be looking for someone with creative thinking skills rather than a Bachelor of Commerce degree. I see the future of universities as service providers, plain and simple. Community of Practice Case Study.

Blended Learning 100

Blended Learning Scanning Social Networks Instructional Design 100

CLO Magazine

FEBRUARY 15, 2017

To change best practices, redefine roles or create a sustainable solution requires a sustained effort that goes beyond the limited parameters of a project. Consider, for example, a business unit that brings on new team members every month. Suppose a company has a business unit that needs very quick updates for its team members.

Project 59

Project Instructional Design ADDIE Agile 59

Hurix Digital

APRIL 10, 2023

Video Conferencing: It can be used for virtual classroom training, online coaching, and remote team collaboration. It can simulate real-life scenarios and environments, enabling employees to practice skills and scenarios in a safe and controlled environment. Its standard tools are forums, chat groups, and social media platforms.

Digital 40

Digital Virtual Classroom Compliance Training Augmented Reality 40

CDSM

AUGUST 25, 2015

As a Welsh company, and as citizens of Wales, CDSM is very proud to have won the right to supply and service www.hwb.wales.gov.uk – a Welsh Government (DfES) service that enables Welsh schools to exploit learning technologies for the benefit of teachers and learners alike. Design, build and create learning and assessment playlists.

Project 40

Project Community Communities of Practice Services 40

CLO Magazine

JANUARY 5, 2022

The pandemic also brought “time to market” of new products and services in some industries, such as technology, down to three months. Such technologies that could support instant access to star performers, networking with peers and the community of practices are indispensable in speeding up learning new skills.

Metrics 89

Metrics Lesson Performance Support Unison 89

Jane Hart

APRIL 20, 2012

self-directed study of online courses, job aids, professional networks, conferences, mentoring, blog and news feeds, working collaboratively with team, conversations and meeting, resources on the Web, etc ). The PKM framework is based on eight years of practical research and use.

PKM 210

PKM Learning Strategy Compliance Training Strategy 210

CLO Magazine

JANUARY 22, 2013

In addition, high-impact organizations are becoming effective at creating employee networks, connecting novices to experts through expertise directories, and sharing knowledge through communities of practice. They spend less on off-the-shelf content and more on instructor-led content development and delivery services.

Study 82

Study Metrics Blended Learning Ratio 82

Acorn Labs

JULY 9, 2023

Bad news first: The rate of product, service and technological development isn't likely to slow, which means you need to look inward and figure out how you can keep ahead of your competitors or keep pace. You need to create an engine that is innovating to match external pace and market demands, which requires something of a top-down approach.

Effectiveness 52

Effectiveness Assessment Leadership Metrics 52

Acorn Labs

JULY 9, 2023

Bad news first: The rate of product, service and technological development isn't likely to slow, which means you need to look inward and figure out how you can keep ahead of your competitors or keep pace. You need to create an engine that is innovating to match external pace and market demands, which requires something of a top-down approach.

Effectiveness 52

Effectiveness Assessment Leadership Metrics 52

OpenSesame

MAY 3, 2011

In a post last week, we studied the experience of Holly Spoth-Torres, an Alaskan Park Superintendent, as she transformed her workforce into a nimble, collaborative, problem-solving team. Holly transformed a team from just a functional group of coworkers to a community of practice who continually refined their work. “I

Case Study 52

Case Study Wiki Tips Communities of Practice 52

CLO Magazine

MAY 16, 2019

At Fidelity, Hedrick was hired as a customer service rep where he had to pass a Series 6 or Series 7 certification exam to trade mutual funds over the phone. The d-Tech leadership team grew the employee, partnership and revenue base substantially over three years. How to Pass Your Series 7. It was an exciting journey, he said.

CLO 44

CLO Leadership Performance Support Learning 44

Marcia Conner

SEPTEMBER 30, 2013

When I lead education at PeopleSoft a gazillion years ago, I shared with the head of all customer-facing services a copy of Training Magazine ‘s annual numbers issue, published each November (now their November/December issue ). training expenditures—including payroll and spending on external products and services—fell 6.5

Blended Learning 103

Blended Learning ASTD Budget PeopleSoft 103

CLO Magazine

AUGUST 11, 2017

She was the chief learning officer for Signature Healthcare, a provider of long-term care, rehabilitation and health care services with 148 facilities in 11 states and more than 22,000 employees. McNevin joined the program to advance her career as a global CLO while Steier wanted to understand how to create a learning organization.

Pinnacle 68

Pinnacle CLO Case Study Learning 68

Limestone Learning

MARCH 30, 2020

Many of us are getting a crash course in remote work as we quickly get up to speed on teleconferencing, videoconferencing and the vast array of tools and hacks for virtual teams. There are tons of free webinars this month to keep you connected with your communities of practice. We hope they help you keep calm and carry on.

Free 86

Free Brandon Hall Blended Learning Virtual Classroom 86

Mindflash

MAY 23, 2012

In the book, I tell a story about an interaction I had with a director of customer service, who was my boss, about what she needed from me. ” It has since occurred to me that the director of customer service was not telling me what kind of training she needed for her team, or even that she needed training at all.

Enterprise 2.0 91

Enterprise 2.0 Authoring Tools Instructional Design Skills 91

Limestone Learning

NOVEMBER 30, 2019

Monday, December 2, 2019, 11:00AM – 11:30AM PT: DEMO: Personalized Development Programs: Why Learning Alone Isn’t Enough (Free for ATD members) Today’s work environment creates several learning and development challenges. How do you continuously build skills and competencies, and create an engaging user experience for high adoption?

Free 60

Free Brandon Hall Compliance Training Case Study 60

eFront

FEBRUARY 16, 2015

You even have an effective community-of-practice style conversations under your courses. Think of an old goal in a Customer Service course: “Teach learners all about quality service.” Real-world situations are best created when the course designer has some job-context field notes ready. Study job descriptions.

eLearning Strategy 40

eLearning Strategy eLearning Learning Objects Cognitive 40

CLO Magazine

SEPTEMBER 20, 2017

Silver recognized that the NBA was already great at executing tasks core to the business like broadcasting games and managing teams. Throughout the program, participants work in communities of practice to propose solutions to strategic issues and build networks that support long-term success,” Kennedy said. An MBA for the NBA.

Leadership 68

Leadership Case Study Forum Director 68

Jay Cross

DECEMBER 27, 2012

The science is still evolving, but we believe that sitting is harmful in itself ,” says Dr. Toni Yancey, a professor of health services at the University of California, Los Angeles. Not being selected for the new project team? The disparity creates a power struggle that the workers are destined to win. Sitting Kills. “

Social Networks 51

Social Networks Social Network Virtual World Communities of Practice 51

Jay Cross

SEPTEMBER 20, 2008

If you’re assembling a far-flung collaborative team or bringing together a community of practice, here’s a way to help people stay connected. The basic Yammer service is free. Yammer is like a private Twitter. Anyone in a company can start their Yammer network and begin inviting colleagues.

Yammer 36

Yammer Privacy Communities of Practice Twitter 36

OpenSesame

JULY 5, 2011

Get a Yammer feed started for your sales team to share wins. Create a focus group on customer service by starting a blog (using Blogger or WordPress ) and asking “Customer Service Experts” in your organization to participate. Start a book discussion club on Twitter. Build a Google Site dedicated to just new colleagues.

Social Networks 52

Social Networks Change Blended Learning Yammer 52

Convergence Training

APRIL 22, 2019

Normally I work through learning and development teams, sometimes directly with business leaders, looking at making sure that what we’re doing with learning in organizations has an impact on performance. I’ve also worked in a white-collar environment as well, but heavily in that manufacturing and aviation space.

Organization 65

Organization Diversity Training Learning Environment 65

Learning with e's

MAY 29, 2013

If you are immersed in technology mediated communication, there are no apparent barriers to membership of your community of practice. It is your virtual community. It is tribal because the global online community exhibits many of the characteristics of traditional, territorial tribal practice.

Global 91

Global Digital Social Networks Social Media 91

Acorn Labs

FEBRUARY 27, 2023

Whether that's building their digital learning strategy from the ground up, or fine tuning it, or building great digital learning experiences—just helping them create amazing things. Previously, I was the head of digital learning experience at a large professional services firm. Oh, this my team and you did this together?

Digital 52

Digital Metrics Performance Support Performance 52

Acorn Labs

FEBRUARY 27, 2023

Whether that's building their digital learning strategy from the ground up, or fine tuning it, or building great digital learning experiences—just helping them create amazing things. Previously, I was the head of digital learning experience at a large professional services firm. Oh, this my team and you did this together?

Digital 52

Digital Metrics Performance Support Performance 52

Talented Learning

FEBRUARY 27, 2019

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But new communities of practice are emerging to offer knowledge sharing and support. And the media?

Podcasts 40

Podcasts Podcaster Podcasting Custom 40

Rapid eLearning

MARCH 29, 2011

Many were created by community members and blog readers. One of my favorite examples is when Joe Deegan asked for some ideas on creative ideas for creating a course on bed bugs. That team of one, became a virtual army of brainstormers. Instead see yourself as a vendor who sells elearning services.

Rapid eLearning 80

Rapid eLearning Authoring Tools Portfolio ASTD 80

Acorn Labs

MARCH 5, 2023

So, and having worked as an analyst for many years, I kind of gradually moved in towards training these analysts and training employees and their professional services firm. And I have been working in that field now for over 15 years, mainly, in consulting environments, professional services environments.

Picture 52

Picture Business Association Learning Management System Metrics 52

Acorn Labs

MARCH 5, 2023

So, and having worked as an analyst for many years, I kind of gradually moved in towards training these analysts and training employees and their professional services firm. And I have been working in that field now for over 15 years, mainly, in consulting environments, professional services environments.

Picture 52

Picture Business Association Learning Management System Metrics 52

Jay Cross

NOVEMBER 15, 2009

savvy personnel (most are retired chiefs with more than 20 years’ Navy service). This presentation is both a case study and “how to” session including a look at tools and procedures necessary to develop an internal wiki, lessons learned, and tips for creating an effective, efficient, and inexpensive knowledge management solution.

KM 38

KM Social Networks Authoring Tools Case Study 38

Learning Pool

OCTOBER 28, 2021

The Autism Education Trust (AET) will implement Learning Pool’s Learning Experience Platform (LXP) Stream to create its first virtual learning environment for 5,000 teaching professionals. . Learning Pool is a full-service online training provider, offering courses, tools, and custom content to over 1100 organizations and 5.1

Virtual Learning Environment 91

Virtual Learning Environment Streaming Trust Learning Environment 91

CLO Magazine

JANUARY 29, 2013

Van Dam said this type of turnover is not uncommon in the financial services industry. “Our business is about trust and teams, and without trust and teams we can’t solve our clients’ problems, so that was the real driver behind it.” That means no room service. • Social learning.

Consulting 51

Consulting Virtual Classroom Courseware CLO 51

Learnnovators

APRIL 18, 2014

The opportunities are huge and exciting; to create a performance ecosystem where the network is vibrant, performance support is ‘to hand’, and when courses are needed they’re deeply engaging, but we’re not seeing this except in isolated pockets. Clark: The opportunity with context-sensitivity is to start optimizing our solutions.

eLearning Guild 124

eLearning Guild Social Networks Diversity Training Cognitive 124

CLO Magazine

JULY 8, 2013

In every organization, the training team has to account for a mix of skill levels among its workers. Similar to tweeting, learning will adapt to create small yet relevant learning bursts,” predicts one CLO. Cushing Anderson is program director for learning services at market intelligence firm IDC.

ILT 66

ILT CD-ROM Asynchronous CLO 66