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Protector Insurance deliver compliance training with Learning Pool’s off-the-shelf content

Learning Pool

Learning Pool, the Derry-based elearning solutions provider, is thrilled to have partnered with Protector Insurance in the UK to offer off-the-shelf content directed at compliance training. . Protector Insurance is the UK branch of Scandinavian financial services company, Protector Forsikring ASA.

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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Learning Pool serves as an outstanding example of growth and success.

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Four Years of Customer Service Success for Learning Pool at Stevie® Awards

Learning Pool

Las Vegas, NV: The Silver award for ‘Customer Service Success – All Other Industries’ was presented to Learning Pool at the gala evening for the Stevie ® Awards for Sales and Customer Service 2023 at Caesars Palace on Friday 3rd March 2023.

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6 Types of Online Employee Training

LearnDash

Are you making the most of your online resources to develop your workforce? Here are 6 types of employee training that can be done online. Employee training is an investment —in the individual workers, but also in the business as a whole. In fact, offering these courses online is often an advantage.

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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

Effective training for call center agents is a vital investment for any call center. Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. Despite this, many organizations need to give agent training the attention it deserves.

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Utilizing Corporate Training to Train and Engage a Remote Workforce

Infopro Learning

As evolving technology continues to disrupt workplaces around the globe, its now more important than ever before to implement effective corporate training programs to ensure that your employees have the knowledge and skills that they need to be successful. Much of this is caused by ineffective training.